Deal Desk Specialist

Here at Treasure Data, we are committed to our core company values of Humility, Openness, Honesty, and Reliability. As part of the process of developing these values, we've learned and embraced that diversity of backgrounds and perspectives strengthens our team, which serves to bolster the product we offer to our customers. So, no matter your race, age, sexual orientation, gender identity, religion, disability, or education, we want all Treasure Data employees to know that they are valued and heard.

Who We Are:
Treasure Data employees are enthusiastic, data-driven, and customer-obsessed. We are a team of drivers—self-starters who take initiative, anticipate needs, and proactively jump in to solve problems. Our actions reflect our values of honesty, reliability, openness, and humility. Treasure Data moved to remote-based work in March 2020 and remains committed to ensuring we remain agile to accommodate the shifting preferences of our workforce. While we are not working shoulder-to-shoulder, we still work side-by-side, finding unique ways to connect and create together while also respecting each other’s life priorities outside of work. We offer a competitive salary and benefits and were named one of the 2021 Best Places to Work.

What We Do:
At Treasure Data, we’re on a mission to radically simplify how companies use data to create connected customer experiences. Our sophisticated cloud-based customer data platform drives operational efficiency across the enterprise to deliver powerful business outcomes in a way that’s safe, flexible, and secure. With Treasure Data Customer Data Cloud, companies can overcome the data disconnect to responsibly collect and understand massive amounts of data, transform their businesses, and create new, targeted experiences across the entire buying journey. We’re proud to be InfoWorld’s 2022 “Technology of the Year” Award winner and trusted by leading companies around the world, spanning the Fortune 500 and Global 2000 enterprises.

Your Role:
Treasure Data’s mission is to “build the Intelligent Data Foundation to improve human life.” To support this mission, the Revenue Operations team’s mission is to maximize Treasure Data’s bookings and revenues in a predictable and compliant manner. The RevOps Team has two main areas of focus: We support the teams executing the end-to-end sales cycle from lead to renewal, and we train and enable customers, partners, and employees.

The Deal Desk Team within RevOps is responsible for managing and executing sales transactions. As a Deal Desk Specialist, you will be responsible for providing support in managing renewals and services specific transactions globally. You will play a key role in shaping the deal management process, and driving revenue growth, for the organization.

Responsibilities & Duties:
Prepare and review sales proposals, contracts, and other deal-related documents.

Ensure that proposed deals comply with business, financial, commercial and legal requirements and approval matrix.

Collaborate with cross-functional teams, such as sales, legal, finance, and operations, to ensure smooth deal execution.

Be a trusted advisor to the sales team on pricing models, deal structuring, deal execution process and deal documentation.

Conduct research and analysis to support deal decision-making, including competitive pricing analysis, deal profitability assessment, and market trends.

Help maintain accurate and up-to-date records of deal transactions, including contract management and CRM data entry.

Build strong relationships with sales partners and other key stakeholders across the business.

Contribute insight to process improvement, efficiencies, and automation to Salesforce CRM and CPQ.

Participate in training programs and actively seek opportunities for professional growth and development within the deal desk function.

Requirements:
3-5 years of work experience in deal desk management, business operations, sales, or finance.

Bachelor’s degree in Business Administration, Business Management, Finance, or equivalent

Excellent communication skills, both written and verbal, to interact with internal stakeholders; willingness to appropriately explain difficult issues; ability to think quickly

Detail-oriented with strong organizational and time management skills to handle multiple tasks, prioritize and meet deadlines.

Proficient in using Google Suite, Microsoft Office Suite (Word, Excel, PowerPoint) and comfortable learning new software tools.

Strong analytical and problem-solving abilities, with a proactive mindset to identify potential issues and propose solutions.

Ability to work independently as well as collaboratively within a team-oriented environment, and influence/drive change across the organization.

Willingness to learn and adapt to new processes and systems as the job demands.

Professionalism and integrity in handling confidential and sensitive information.

Salesforce, and CPQ experience is required. Contract management tools experience is a plus.

This position provides an excellent opportunity to gain valuable experience in deal management, business operations, and cross-functional collaboration. With dedication and the right skill development, you can progress within the organization and pursue more senior roles in the deal desk or related areas.

Physical Requirements:
San Francisco Bay Area
Hybrid: We ask employees to come into the office 3 times per week if within 30 mile commute to a Treasure Data office

Travel Requirements:
May require occasional travel (1x - 2x per year) for internal events, and meetings.

Perks and Benefits (US):
Our benefit package showcases our culture of care and empathy with

Comprehensive medical, dental, vision plans and Employee Assistance Program (EAP)

Competitive compensation packages

Company paid life insurance 3x salary

Company paid short- and long-term disability coverage

Retirement planning (401K) with company match

Restricted Stock Units (RSU)

Paid vacation and sick time

Paid volunteer and mental health days

Up to 26 weeks paid parental leave

16 Company holidays (includes 2 floating holidays)

Our Dedication to You:
We value and promote diversity, equity, inclusion, and belonging in all aspects of our business and at all levels. Success comes from acknowledging, welcoming, and incorporating diverse perspectives.

Diverse representation alone is not the desired outcome. We also strive to create an inclusive culture that encourages growth, ownership of your role, and achieving innovation in new and unique ways. Your voice will be heard, and we will help amplify it.

Agencies and Recruiters:
We cannot consider your candidate(s) without a contract in place. Any resumes received without having an active agreement will be considered gratis referrals to us. Thank you for your understanding and cooperation!