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Payroll Implementation Manager, US

Who we are is what we do.

Deel and our family of growing companies are made up of global teams dedicated to helping businesses hire anyone, anywhere, easily. 

The team comprises over three thousand self-driven individuals spanning over 100 countries, and our unified yet diverse culture keeps us continually learning and innovating the platform and products for customers.

Companies should be able to hire the best talent anywhere in the world, so we are building the best platform to make that a reality. Our market-leading technology, expertise, and global team are crucial to the platform’s success. We deliver the best products and features in our space, enabling millions of jobs worldwide and connecting the global workforce with the best companies and opportunities.

Why should you be part of our success story?

A 30-mile hiring radius should no longer dictate how companies hire because exceptional talent lives everywhere. Deel sees a world without hiring borders and endless talent that pairs perfect candidates with great companies.

We offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed. We aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide.

After our successful Series D in 2021, we raised another $50M in 2023, doubling our valuation to $12B. There’s never been a more exciting time to join Deel — the international payroll and compliance market leader.

We are looking for a Payroll Implementation Manager to lead the successful implementation of clients on our global payroll system. The ideal candidate will have a deep understanding of payroll processes, compliance and be able to guide Deel’s most important clients through the critical payroll onboarding process. You will collaborate with cross-functional teams to ensure that our payroll processes are efficient, compliant, and aligned with our business objectives.

Key Responsibilities:

  • Project Set-up – work with our onboarding team and clients to organize and run kick off meetings, and deliver our implementation. Create, maintain and manage project plans to deliver the successful roll-out of our US clients.
    Client and Project Management – Support project review calls (internal and external), coordinating and delivering on the project streams. Refer and manage any changes to the scope of work and delivery schedule. The Implementation Project Manager will need to be able to work independently and manage several projects at the same time.

  • Payroll Process Requirements – Define and set-up the agreed client payroll processes, establishing all of the payroll and data requirements. Ensure each client payroll calendar is managed timely and effectively.

  • Documentation - Maintain detailed project documentation, including project plans, status reports, and process documentation.

  • System set-up and parallel payroll process – define, agree and configure all interfaces, reports and systems configurations to successfully deliver the parallel and live payroll for month 1 and 2, if applicable. 

  • Go-live transition, Sign-off and documentation – Work with the client to sign-off on the project and document all of the client specific needs and processes ensuring validation and confirmation on the project implementation. Responsible for generating reports to analyze, audit, and reconcile payroll data.

  • Reports- Mapping of GL reports if required

  • Communication – Act as the point of contact for all payroll project matters for the client. The role is primarily autonomous as the Implementation Project Manager/Account Manager should set their priorities and manage the project appropriately. Regular status reporting to senior leadership is required, with the Implementation Manager taking ownership for appropriately escalating issues where necessary. Schedule and attend weekly client calls to report on project status, identifying any risks, actions, issues and dependencies

  • Project Management - Lead and manage the end-to-end implementation of a global payroll system, ensuring on-time and on-budget delivery.

  • Client Management - Gather key requirements from clients to facilitate the onboarding process, and guide them through the technical payroll aspects of onboarding in a professional, clear manner.

  • Requirements Gathering - Collaborate with HR, Finance, and other stakeholders to gather payroll requirements

  • Compliance - Ensure that all payroll processes adhere to local tax and labor laws, keeping up-to-date with any changes.

  • Data Migration - Oversee the migration of payroll data from legacy systems to the new global payroll system, ensuring data accuracy and security.

  • Testing - Develop and execute a comprehensive testing plan to identify and resolve system issues, ensuring a smooth transition to the new payroll system.

  • Change Management - Implement change management strategies to ensure a seamless transition for employees and HR teams.

Qualifications:

  • Bachelor’s degree in Human Resources, Business Administration, or a related field (Master’s degree is a plus).

  • Proven experience (5 years) in global payroll implementation, and (5 years) experience in running Payroll Operations

  • Strong knowledge of payroll processes and compliance in multiple countries.

  • Experience with various payroll systems and software.

  • Ability and interest in client-facing project management

  • Project management certification (e.g., PMP) is a plus.

  • Excellent communication and collaboration skills.

  • Strong analytical and problem-solving abilities.

  • Ability to work well under pressure and meet tight deadlines.

Total Rewards

Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all. 

Some things you’ll enjoy

  • Provided computer equipment tailored to your role

  • Stock grant opportunities dependent on your role, employment status and location

  • Additional perks and benefits based on your employment status and country

  • The flexibility of remote work, including WeWork access where available

At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of  race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.

Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visiting our careers page.

Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.

Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.

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Average salary estimate

$105000 / YEARLY (est.)
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$90000K
$120000K

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What You Should Know About Payroll Implementation Manager, US, Deel

At Deel, we're on a mission to transform how businesses hire globally, and we’re looking for a Payroll Implementation Manager to join our innovative team! In this role, based anywhere in the US, you'll lead the charge in guiding our clients through the exciting transition to our global payroll system. As part of a diverse and international team, you'll work closely with clients to understand their payroll needs, ensuring a smooth onboarding process. You’ll take charge of project management, conducting kickoff meetings, and meticulously planning the roll-out of payroll operations for our esteemed clients. Your expertise in payroll processes will be crucial in defining and setting up client-specific payroll calendars while adhering to compliance regulations across multiple jurisdictions. We value autonomy here at Deel, so you’ll have the freedom to prioritize your projects effectively while communicating regularly with both clients and senior leadership about project statuses. With a focus on data migration and testing, you'll ensure that all payroll data is accurately transitioned and that our systems function seamlessly. Your analytical problem-solving skills will shine as you develop comprehensive testing plans, and your client-facing abilities will help foster solid relationships. If you’re passionate about making a global impact and possess a deep understanding of payroll operations, Deel is the perfect place for your talents to flourish!

Frequently Asked Questions (FAQs) for Payroll Implementation Manager, US Role at Deel
What are the key responsibilities of a Payroll Implementation Manager at Deel?

As a Payroll Implementation Manager at Deel, your key responsibilities will include managing the end-to-end implementation of our global payroll system for clients, setting up project plans, overseeing compliance with local tax laws, and ensuring efficient data migration. You'll engage cross-functionally to gather payroll requirements and maintain detailed project documentation. Furthermore, you'll act as the primary point of contact for clients during the onboarding process.

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What qualifications are required for the Payroll Implementation Manager position at Deel?

To be successful as a Payroll Implementation Manager at Deel, candidates should possess a Bachelor’s degree in Human Resources, Business Administration, or a related field, with a Master’s degree being a plus. Proven experience in global payroll implementation and operations, preferably over five years, is essential. Strong knowledge of payroll processes across multiple countries and effective communication skills are also required.

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What skills are essential for success as a Payroll Implementation Manager at Deel?

Essential skills for success as a Payroll Implementation Manager at Deel include strong project management capabilities, analytical problem-solving skills, and knowledge of payroll compliance in various jurisdictions. Excellent communication and collaboration abilities are key to effectively managing client relationships while working independently to meet project deadlines.

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How does the Payroll Implementation Manager role contribute to client success at Deel?

The Payroll Implementation Manager plays a pivotal role in client success at Deel by ensuring a seamless onboarding experience with our global payroll system. By managing projects effectively, gathering key requirements, and ensuring compliance, you'll help clients navigate the complexities of payroll processing while establishing trust and providing them with necessary resources to thrive.

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What is the work culture like for a Payroll Implementation Manager at Deel?

At Deel, the work culture for a Payroll Implementation Manager is dynamic and inclusive, reflecting our commitment to a diverse global workforce. You’ll have the flexibility to work remotely, access resources tailored to your role, and collaborate with a passionate team dedicated to innovation and excellence in global payroll solutions.

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Common Interview Questions for Payroll Implementation Manager, US
Can you describe your experience with global payroll systems?

When discussing your experience with global payroll systems, highlight specific projects you've managed, detailing the systems used and any unique challenges faced during implementation. Use examples to showcase your understanding of compliance across different jurisdictions and how you successfully navigated complex payroll requirements.

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How do you manage project timelines and deliverables in payroll implementations?

In your response, discuss your strategies for project management, including tools and methodologies you use. Explain how you create project plans, keep track of milestones, and ensure that all deliverables align with client expectations and compliance requirements.

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What steps do you take to ensure compliance with local payroll laws?

Emphasize your proactive approach in staying informed about local payroll laws. Mention methods like regular training, collaborating with legal and HR departments, and utilizing compliance tools to ensure every implementation meets regulatory standards.

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Describe a time you faced a challenge during a payroll implementation. How did you overcome it?

Share a specific challenge you encountered, being sure to explain the context and what actions you took to resolve it. Highlight your problem-solving skills while focusing on the positive outcome and what you learned from the experience.

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How do you prioritize tasks when managing multiple payroll implementation projects?

In your answer, discuss methods you use to assess project urgency and importance, such as prioritizing based on milestones, resource availability, and client needs. Describe your organizational skills and tools that keep you on track across multiple projects.

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What strategies do you employ for effective communication with clients during the onboarding process?

Discuss your communication strategies, such as regular status updates, scheduled meetings, and transparency regarding expectations. Explain how you build rapport and trust, ensuring that clients feel supported throughout the implementation.

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How do you approach data migration in payroll systems?

Explain your approach to data migration, including pre-migration audits, cleansing processes, and testing strategies. Highlight the importance of data accuracy and security throughout this critical phase of the project.

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What is your understanding of change management principles in payroll implementation?

Begin by defining change management principles and their importance in ensuring smooth transitions. Provide examples of strategies you've used to address resistance, communicate changes effectively, and support stakeholders during the process.

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Can you share how you handle scope changes during a project?

Detail your methodology for managing scope changes, including securing necessary approvals, assessing impacts on timelines and resources, and communicating changes to clients and stakeholders. Emphasize the need for flexibility while maintaining project integrity.

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What role does teamwork play in successful payroll implementations?

Discuss the collaborative nature of payroll implementations, advocating for strong teamwork between departments like HR, Finance, and IT. Share personal experiences where teamwork was essential to overcoming challenges and achieving successful outcomes.

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Deel is an American payroll and compliance provider founded in 2019 by Alex Bouaziz, Shuo Wang, and Ofer Simon. The company is based in San Francisco, California and has reported having 2,000 employees in January 2023.

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CULTURE VALUES
Inclusive & Diverse
Collaboration over Competition
Fast-Paced
Growth & Learning
Empathetic
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DATE POSTED
December 12, 2024

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