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Solution Engineer

Hi there! 

Are you passionate about unlocking AI's potential while ensuring it remains ethical and impactful? At Deeploy, we’re tackling one of AI’s biggest challenges: helping organizations build powerful, trustworthy, and responsible AI systems. As a Solution Engineer, you’ll be at the forefront of our mission.

About the Role

As a Solution Engineer, you’ll be the bridge between our innovative product and the real-world challenges our potential customers face. Your role will focus on building strong relationships, delivering impactful solutions, and driving customer success through the responsible use of AI.

You’ll work closely with (potential) clients to understand their needs, align our platform with their strategy, and showcase its value through demos and proof-of-value projects. Collaborating with our product, you’ll play a key role in shaping product development and guiding organizations toward responsible AI adoption.

This is more than just a technical role—it’s an opportunity to shape the future of AI and make a tangible difference in how organizations innovate, operate, and use AI responsibly.


Key Responsibilities

  • Understand Customer Needs: Collaborate with potential customers to uncover their challenges and goals, translating them into tailored solutions using Deeploy.

  • Deliver Value Quickly: Design and deliver compelling product demos, proof-of-value projects, and business cases that showcase the impact of our solutions.

  • Collaborate Across Teams: Partner with product, sales, and customer teams to align strategies and ensure smooth implementation for customers.

  • Drive Product Evolution: Share (customer) insights to help shape our product roadmap, ensuring it solves the right problems.

  • Build Tools & Resources: Develop reusable templates, best practices, and tools to empower the broader team and improve efficiency.

Must-Haves

  • Customer Focus: You’ve worked on data, AI, or ML projects that deliver real business value.

  • Technical Skills: You’re comfortable collaborating with data scientists, engineers, and other technical stakeholders.

  • Industry Expertise: You have experience in regulated industries like finance, healthcare, or public markets in Europe.

  • Educational Background: You hold a degree in a technical field (e.g., Engineering, Data Science, AI, Econometrics).

  • Language Proficiency: You’re fluent in both English and Dutch.

Nice-to-Haves

  • Knowledge of Responsible AI: Familiarity with responsible AI principles, including transparency, explainability, and compliance frameworks.

  • Start-Up Experience: Hands-on experience working in start-ups or fast-paced, dynamic environments, with the ability to adapt and thrive in evolving scenarios.

  • Problem-Solving and Communication: Strong analytical skills to tackle complex challenges, paired with excellent presentation abilities to communicate solutions effectively to diverse audiences.

Why Join Deeploy?

Shape the Future of AI: Work at the forefront of AI governance, transparency, and compliance, helping organizations innovate responsibly and create meaningful impact.

Collaborative Culture: Be part of a team that values openness, inclusivity, and collaboration. At Deeploy, every voice matters, and diverse perspectives drive our innovation.

Growth Opportunities: Access opportunities to learn, develop, and advance your career in a fast-growing company dedicated to transforming the AI landscape.

Competitive Benefits: Enjoy a competitive salary, stock options, and a comprehensive benefits package, including a pension plan.

Flexibility and Balance: Thrive in a flexible, hybrid work environment that supports your personal and professional well-being.

Our Hiring Process

We value efficiency and transparency. Here’s what to expect:

  1. Application: Share your LinkedIn/CV and any personal projects you're proud of.

  2. Introductory Call: A 20-minute chat to introduce our team and learn more about you.

  3. Personal & Team Fit: A 60-minute chat with 2 team members you would work with in the future

  4. Case Study: Prepare a case (timeboxed to 3 hours) and present it in a follow-up meeting with two team members.

  5. Offer: If we’re a fit, we’ll extend an offer and welcome you aboard!

How to Apply

If this role excites you, we’d love to hear from you. Apply now and take the next step in shaping the future of AI responsibly!

Got questions? Reach out anytime at jobs@deeploy.ml.

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What You Should Know About Solution Engineer, Deeploy

Hi there! Are you ready to unlock the potential of AI responsibly? At Deeploy, based in the beautiful city of Utrecht, we are on a mission to tackle one of the biggest challenges in AI: promoting ethical and impactful AI development. As a Solution Engineer, you will play a pivotal role in connecting our innovative platform to the real-world challenges faced by organizations. This isn't just another technical position; it’s your chance to shape how businesses adopt AI solutions effectively. You’ll collaborate closely with potential customers to uncover their unique challenges and opportunities, aligning our powerful tools with their strategic goals. You'll lead the charge in showcasing our product's value through captivating demos and hands-on proof-of-value projects. In this dynamic role, you’ll work in tandem with our product, sales, and customer teams to influence product evolution and ensure stellar implementation for clients. If you’re passionate about making a real difference in the AI landscape, have a knack for problem-solving, and thrive in a collaborative environment, we'd love to have you join our team at Deeploy! Your journey with us will not only help organizations innovate but also ensure they do so responsibly. So, do you want to join the forefront of AI governance? We’re excited to meet you!

Frequently Asked Questions (FAQs) for Solution Engineer Role at Deeploy
What are the key responsibilities of a Solution Engineer at Deeploy?

As a Solution Engineer at Deeploy, your primary responsibilities include understanding customer needs by engaging with potential clients to identify their goals and challenges. You will deliver value quickly by creating engaging product demos and proof-of-value projects that demonstrate the impact of our solutions. Moreover, collaborating with product, sales, and customer teams will be critical to align strategies and ensure seamless implementation. Lastly, you will contribute to product development by sharing customer insights that shape our offering moving forward.

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What qualifications are required for the Solution Engineer role at Deeploy?

To qualify for the Solution Engineer position at Deeploy, you’ll need a degree in a technical field such as Engineering, Data Science, or AI. It’s essential to have a customer-focused mindset with experience in data, AI, or ML projects that drive real business value. Additionally, familiarity with regulated industries, as well as fluency in English and Dutch, is important for success in this role.

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How does the Solution Engineer position impact AI ethics and responsibility at Deeploy?

The role of a Solution Engineer at Deeploy is critical in promoting ethical and responsible AI practices. By working closely with clients to identify and implement AI solutions that are both powerful and trustworthy, you’ll be directly involved in shaping how organizations innovate and operate using AI. Through effective communication and collaboration, you’ll help to ensure that AI systems deployed by our clients adhere to principles of transparency and responsibility, thereby making a tangible difference in the industry.

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What growth opportunities can a Solution Engineer expect at Deeploy?

Joining Deeploy as a Solution Engineer opens up a world of growth opportunities! You will be on the cutting edge of AI governance, accessing continuous learning and adaptive career advancements in a fast-evolving company. Additionally, the collaborative and inclusive culture at Deeploy means you can learn from diverse teams and contribute significantly while enhancing your skills along the way.

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What should candidates expect from the hiring process for the Solution Engineer role at Deeploy?

Candidates for the Solution Engineer position at Deeploy can anticipate a streamlined hiring process. It starts with submitting your profile, followed by a brief introductory call to discuss your experience. Then, you’ll engage in interviews with future colleagues to assess team fit and present a case study showcasing your skills. If you impress us, you’ll receive an offer to join our incredible team!

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Common Interview Questions for Solution Engineer
Can you describe your experience with AI or ML projects?

When answering this question, highlight specific projects you've worked on, your role, and the business impact. Mention methodologies you used, how you collaborated with the team, and any challenges you overcame. Keeping it relevant to Deeploy’s focus on responsible AI will showcase your alignment with the company’s mission.

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How do you uncover customer needs effectively?

Talk about your approach to engaging with customers, such as conducting interviews, surveys, or workshops. Emphasize active listening skills and providing tailored solutions. Showcase how understanding their unique challenges can direct you in showcasing the value of Deeploy’s solutions.

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What does responsible AI mean to you?

In your response, illustrate your understanding of responsible AI principles, such as fairness, accountability, transparency, and data protection. Relate these concepts to your prior experiences or perspectives on how organizations should handle AI implementations ethically. This aligns directly with Deeploy’s core values.

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How do you handle differing opinions within a team?

Show how you value diverse perspectives and illustrate a specific instance where you successfully resolved a conflict or difference of opinion through open dialogue and constructive feedback, reinforcing collaboration. This demonstrates your ability to thrive in Deeploy's collaborative culture.

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What metrics do you consider when assessing the success of an AI implementation?

Discuss key performance indicators (KPIs) that reflect a project’s success, like adoption rates, user satisfaction, and business outcomes. Elaborate on the importance of aligning these metrics with customer goals to provide a comprehensive view of value delivered and how you can communicate these effectively to clients.

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Can you describe a challenging technical problem you solved?

Provide a relevant example wherein you identified a complex problem and the steps taken to resolve it, showcasing your analytical skills and persistence. Highlight the tools or methodologies you used and the successful outcome, ensuring that it's relatable to the type of challenges faced at Deeploy.

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What strategies do you use to create engaging product demos?

Discuss how you customize your demos based on customer needs, incorporating storytelling and real-world applications of the product. Highlight the significance of demonstrating clear value and ROI, which resonates with Deeploy’s aim for impactful AI solutions.

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How do you keep up with trends in AI and data science?

Mention specific resources you utilize, such as industry blogs, webinars, and meetings with thought leaders. Discuss how continuous learning in these areas has benefited your career and contributed to innovative solution development, emphasizing alignment with Deeploy's forward-thinking approach.

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Why are you interested in working at Deeploy?

Express your genuine interest in Deeploy’s mission and how it resonates with your personal values and professional aspirations. Connect your previous experiences with the responsibilities of the Solution Engineer role and how you believe you can contribute to shaping responsible AI solutions at Deeploy.

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Describe how you prioritize tasks when managing multiple projects.

Outline strategies you employ to prioritize effectively, such as utilizing tools or frameworks for task management. Give an example where you successfully managed a deadline-driven situation and met or exceeded expectations, thus proving your strong organizational skills suitable for the dynamic environment at Deeploy.

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Full-time, hybrid
DATE POSTED
December 27, 2024

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