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Infrastructure Engineer

About the Team

Join the engineering teams that bring OpenAI’s ideas safely to the world!!

The Applied Engineering team works across research, engineering, product, and design to bring OpenAI’s technology to consumers and businesses. We seek to learn from deployment and distribute the benefits of AI, while ensuring that this powerful tool is used responsibly and safely. Safety is more important to us than unfettered growth.

 

About the Role

We’re seeking an Infrastructure Engineer with experience in building and operating infrastructure at scale. You’ll join a nimble team where you’ll help drive deployment of OpenAI’s technology into new environments and infrastructure to enable the critical missions in the public sector. This role engages cross-functionally with internal product, security, and compliance teams to build required functionality and ensure we’re delivering a scalable, reliable platform that can run wherever our customers need our technology most.

This role is based in Washington D.C. and San Francisco, CA. Occasional travel to customer sites is required for this role. 

In this role, you will:

  • Design and build performant, reliable, and scalable infrastructure, both on-premises and in cloud, for our public sector customers.

  • Accelerate engineering productivity by empowering your fellow engineers with excellent tooling and systems

  • Bring new features and research capabilities to the world by partnering with product engineers to lay the necessary technical foundations

  • Guide and advise product engineering teams on best practices for ensuring observable, scalable systems

  • Work with our on-site teams and customers to ensure the reliability of the systems we build. This includes an on-call rotation to respond to critical incidents as needed.

  • Partner with teams across the business, including engineering, security, and compliance, to enable our infrastructure to operate within the unique constraints of new environments.

 

You might thrive in this role if you:

  • Hold an active US security clearance

  • Have 8+ years of experience in engineering, including 4+ years of experience in infrastructure

  • Built, operated, and maintained infrastructure in environments with unique and challenging constraints.

  • Take pride in building and operating scalable, reliable, secure systems

  • Debug issues across the stack, inclusive of networking and performance

  • Thrive in dynamic environments and can navigate ambiguity with ease.

  • Have a voracious and intrinsic desire to learn and fill in missing skills—and an equally strong talent for sharing learnings clearly and concisely with others

Some of the technologies you’ll be working with include Kubernetes, Python, FastAPI, Cosmos DB, Postgres, and Terraform.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. 

We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or any other legally protected status. 

OpenAI Affirmative Action and Equal Employment Opportunity Policy Statement

For US Based Candidates: Pursuant to the San Francisco Fair Chance Ordinance, we will consider qualified applicants with arrest and conviction records.

We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link.

OpenAI Global Applicant Privacy Policy

At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.

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Average salary estimate

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What You Should Know About Infrastructure Engineer, OpenAI

Join OpenAI as an Infrastructure Engineer in Washington D.C. and be a part of a dynamic team that shapes the future of technology! This role is all about leveraging your expertise in building and operating infrastructure at scale to safely deploy cutting-edge AI technologies. At OpenAI, we prioritize responsibility over rapid growth; safety is at the heart of what we do. In this role, you will work closely with diverse teams, including research, engineering, and product departments, to create reliable infrastructure for our public sector clients. You’ll design and implement scalable solutions both on-premises and in the cloud, ensuring that our systems are not only functional but thriving. More than just a technical position, you'll empower your colleagues with the tools they need, guide product teams in best practices, and ensure our systems are resilient. Your responsibilities will involve responding to critical incidents, collaborating cross-functionally, and adapting to unique operational constraints. If you have a passion for robust infrastructure, thrive in fast-paced environments, and hold a strong desire to learn, we want to hear from you. We provide the opportunity to work with cutting-edge technologies like Kubernetes, Python, and Terraform, all while making significant contributions that benefit humanity.

Frequently Asked Questions (FAQs) for Infrastructure Engineer Role at OpenAI
What are the main responsibilities of an Infrastructure Engineer at OpenAI?

As an Infrastructure Engineer at OpenAI, you will be responsible for designing and implementing scalable infrastructure for public sector clients, collaborating with internal teams to enhance engineering productivity, and ensuring system reliability through on-call rotations. You'll work on both on-premises and cloud-based solutions, making a significant impact on how OpenAI's technology is deployed and utilized in diverse environments.

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What qualifications are necessary for the Infrastructure Engineer position at OpenAI?

To qualify for the Infrastructure Engineer role at OpenAI, candidates should have at least 8 years of engineering experience, with a minimum of 4 years focused on infrastructure. An active US security clearance is also essential, along with proven experience in building and maintaining complex systems under unique constraints. Familiarity with technologies like Kubernetes, Python, and Terraform is a bonus.

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How does OpenAI ensure a collaborative environment for Infrastructure Engineers?

OpenAI fosters a collaborative environment for Infrastructure Engineers by encouraging cross-functional teamwork among engineering, product, and security teams. Regular communication and collaboration help ensure that all teams work towards common goals, enabling innovative solutions and best practices that enhance engineering productivity and responsiveness.

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What are the opportunities for growth as an Infrastructure Engineer at OpenAI?

At OpenAI, Infrastructure Engineers have excellent opportunities for growth and learning. You will work with diverse technologies and methodologies, allowing you to continuously improve your skills. The company also values sharing knowledge and encourages team members to mentor one another, creating an environment where everyone can grow while contributing to impactful projects.

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What kind of projects can an Infrastructure Engineer at OpenAI expect to work on?

Infrastructure Engineers at OpenAI can expect to work on projects that involve creating highly reliable infrastructure for public sector applications. This includes building cloud-based solutions, improving systems for scalability and performance, and ensuring security compliance, all while deploying pioneering AI technologies that can benefit humanity.

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Common Interview Questions for Infrastructure Engineer
What experience do you have with building scalable infrastructure?

When answering this question, highlight specific projects where you designed and deployed scalable systems. Focus on the technologies used, challenges faced, and solutions implemented. Use metrics or outcomes to showcase the impact of your work.

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How do you approach troubleshooting and debugging infrastructure issues?

Discuss your systematic approach to troubleshooting: start with data collection, analyze logs, and identify potential failure points. Provide an example of a challenging issue you resolved, detailing the steps you took to diagnose and fix the problem.

Join Rise to see the full answer
Can you explain your experience with cloud technologies?

Share your hands-on experience with various cloud platforms, such as AWS or Azure. Highlight specific projects, the cloud services you utilized, and discuss how you optimized those services to meet client needs and enhance performance.

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How do you ensure compliance with security standards in your infrastructure?

Explain your familiarity with security protocols and best practices. Provide an example of how you've implemented security measures in past projects, incorporating tools and processes that ensured compliance with relevant regulations.

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What strategies do you use to communicate complex technical information to non-technical stakeholders?

Outline your approach to demystifying technical jargon through clear, concise explanations. Discuss how you use analogies or visual aids to help stakeholders understand complex concepts, ensuring buy-in for infrastructure decisions.

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Tell me about a time when you had to work under a tight deadline.

Share a specific example of a project that had a stringent timeline. Describe how you prioritized tasks, coordinated with team members, and the strategies you used to meet the deadline while maintaining quality in your work.

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How do you keep up with new technologies in infrastructure engineering?

Discuss your personal strategies for professional development, including following relevant blogs, participating in industry webinars, attending conferences, and engaging with online communities. Emphasize your enthusiasm for learning and how it benefits your work.

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What tools do you prefer for infrastructure as code, and why?

Be prepared to discuss specific tools like Terraform or Ansible. Explain your choice based on project needs, ease of use, and how these tools help automate and manage infrastructure effectively.

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Could you describe a time when you had to adapt to change within a project?

Choose an example where project requirements shifted or unexpected challenges arose. Detail how you approached the change, adapted your strategies, communicated with your team, and what you learned from the experience.

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Why do you want to work at OpenAI as an Infrastructure Engineer?

Express your passion for contributing to impactful technology and your alignment with OpenAI's mission. Discuss how the role and the company's values resonate with your career goals, and how you see yourself helping to forge a responsible path for AI deployment.

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OpenAI is a US based, private research laboratory that aims to develop and direct AI. It is one of the leading Artifical Intellgence organizations and has developed several large AI language models including ChatGPT.

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CULTURE VALUES
Inclusive & Diverse
Feedback Forward
Collaboration over Competition
Growth & Learning
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
December 20, 2024

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