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Retail Sales Associate (Trent, TX- Store# 4053)

JOB SUMMARYThe Sales Associate is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions.Key Responsibilities:• Conduct daily activities to ensure efficient store operations.• Stock shelves and monitor inventory levels.• Maintain a clean and organized store environment.• Deliver outstanding customer service and address any customer concerns.• Process financial transactions accurately and efficiently.All activities will be performed in support of the strategy, and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must be in compliance with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations, as appropriateEDUCATION AND EXPERIENCE• In lieu of the above education requirements, an equivalent combination of education and experience may be considered.• One (1) or more years Experience working in retail environment (Preferred)• No Licensure or Certification Required.JOB REQUIREMENTS• Active Listening• Demonstrating Ongoing Value• Ability to take initiative• Multitasking and Prioritization• Operational Excellence• Time Management• Practices and exhibits proper customer service and selling techniques.• Full compliance with company uniform policy.• Understand compliance with clocking in and out on the stores' computer system.• Knowledge of procedures and operation of the following: cash register, taxable and non-taxable items, SNAP purchases, cash control policy, safe drop procedures, selling and cashing lottery tickets, beer and wine sales, tobacco, and money order sales.• While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.CORE COMPETENCIESCHANGE AGILITY (LEVEL 1 DEVELOPING):Identifies, initiates, and adapts to organizational changes that foster enhanced effectiveness, efficiency, safety, and ultimately business results.COLLABORATION (LEVEL 1 DEVELOPING):Sees connection points across the organization and partners effectively with others to achieve common goals.DECISION MAKING (LEVEL 1 DEVELOPING):Sees connection points across the organization and partners effectively with others to achieve common goals.DRIVE FOR RESULTS (LEVEL 1 DEVELOPING):Drives to achieve challenging performance objectivesTEAM BUILDING (LEVEL 1 DEVELOPING):Builds trust, fosters openness, and provides support. As the manager of a team, selects and motivates a strong team.
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What You Should Know About Retail Sales Associate (Trent, TX- Store# 4053), Delek US

Join our dynamic team as a Retail Sales Associate at our Trent, TX store (#4053)! In this role, you'll be the heartbeat of our retail store, ensuring that everything runs smoothly. Your day-to-day activities will involve stocking shelves, keeping our store clean and organized, and providing top-notch customer service to our valued guests. You’ll have the opportunity to build relationships with customers and address any concerns they may have, making them feel right at home. You'll also handle financial transactions with accuracy and efficiency. If you've got a year of retail experience or more under your belt, that's a plus, but what really matters is your enthusiasm and willingness to learn. Here, we embrace a culture of collaboration and excellence, so you’ll be empowered to take the initiative and suggest improvements. We value great communication, multitasking, and, above all, a positive attitude. So, if you're someone who prides themselves on delivering ongoing value to customers and can adapt to the ever-changing retail environment, this could be the perfect fit for you! Embrace the opportunity to make a difference in our Trent community and grow with us. Bring your unique skills and join us on this exciting retail journey!

Frequently Asked Questions (FAQs) for Retail Sales Associate (Trent, TX- Store# 4053) Role at Delek US
What are the key responsibilities of a Retail Sales Associate at the Trent, TX Store (#4053)?

As a Retail Sales Associate at the Trent, TX Store (#4053), your key responsibilities include conducting daily activities for efficient store operations, stocking shelves, monitoring inventory levels, maintaining a clean and organized environment, providing outstanding customer service, and processing financial transactions accurately. Your role is crucial in supporting our store's strategy and vision.

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What qualifications are needed to become a Retail Sales Associate at the Trent, TX Store (#4053)?

To become a Retail Sales Associate at the Trent, TX Store (#4053), you don’t necessarily need formal education, though an equivalent combination of education and experience may be accepted. Preferred candidates typically have at least one year of experience in a retail environment. Strong communication skills, active listening, and the ability to multitask are also essential qualifications.

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What is the work environment like for a Retail Sales Associate at the Trent, TX Store (#4053)?

The work environment for a Retail Sales Associate at the Trent, TX Store (#4053) is fast-paced and customer-focused. You’ll be working closely with a team of friendly colleagues and have the chance to interact with a diverse customer base. The store values cleanliness and organization, making it a pleasant space for both employees and shoppers.

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What kind of customer service skills are essential for a Retail Sales Associate at the Trent, TX Store (#4053)?

Essential customer service skills for a Retail Sales Associate at the Trent, TX Store (#4053) include active listening, effective communication, the ability to handle customer concerns with friendliness, and demonstrating ongoing value through positive interactions. Being proactive in assisting customers can greatly enhance their shopping experience.

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How does a Retail Sales Associate at the Trent, TX Store (#4053) contribute to the store's success?

A Retail Sales Associate at the Trent, TX Store (#4053) contributes to the store's success by ensuring smooth daily operations, providing excellent customer service, accurately processing transactions, and maintaining an inviting store atmosphere. Every associate plays a role in creating a positive shopping experience, which encourages repeat business and customer loyalty.

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Common Interview Questions for Retail Sales Associate (Trent, TX- Store# 4053)
Can you describe your experience working in a retail environment?

When answering this question, highlight specific roles or responsibilities you've had in previous retail jobs. Be sure to mention how your experiences have shaped your customer service skills and understanding of store operations.

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How do you manage stress during busy sales periods?

Share specific techniques you use to stay organized and focused. Illustrate your problem-solving skills and your ability to prioritize tasks to maintain high service levels even under pressure.

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What does good customer service mean to you?

Discuss the importance of understanding customer needs, listening actively, and providing tailored solutions. Highlight any personal examples that showcase your commitment to excellent service.

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How would you handle an upset customer?

Explain your step-by-step approach to diffusing a situation, including listening to their concerns, empathizing, and working towards a resolution. Providing an example of a situation you've handled successfully can strengthen your response.

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What strategies do you use for stocking and maintaining inventory?

Talk about specific methods you have used for inventory management, such as keeping accurate count sheets, checking expiration dates, or organizing stock strategically for easy access and replenishment.

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Why do you want to work at the Trent, TX Store (#4053)?

Show your enthusiasm for the company and the specific location. Mention specifics about the store's reputation, community involvement, or organizational values that resonate with you.

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How do you prioritize tasks during a busy shift?

Share your thought process for determining which tasks need to be completed first, and give examples of how you’ve successfully balanced multiple responsibilities in the past.

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Can you give an example of a time you worked as a part of a team?

Describe a particular instance where teamwork was crucial. Talk about your role, how you collaborated with your team members, and how your efforts contributed to a successful outcome.

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What cash handling experience do you have?

Outline your experience with cash registers, handling transactions, and adhering to cash control policies. Emphasize any specific practices you follow to ensure accuracy and security in cash handling.

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How would you approach learning new procedures or systems?

Discuss your proactive approach to learning, such as asking questions, seeking help from colleagues, and practicing until you feel confident. Mention your adaptability and eagerness to stay updated with the latest store policies and technologies.

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We are a company led by innovation, committed to safety leadership, diversity, and the pursuit of growth and excellence for the benefit of all of our stakeholders. At Delek US, we believe our people are our competitive advantage. As we continue ...

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November 30, 2024

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