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Product Manager - Recommendations

Company Description

As the world’s pioneering local delivery platform, our mission is to deliver an amazing experience, fast, easy, and to your door. We operate in over 70+ countries worldwide, powered by tech, designed by people. As one of Europe’s largest tech platforms, headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index. We enable creative minds to deliver solutions that create impact within our ecosystem. We move fast, take action and adapt. No matter where you're from or what you believe in, we build, we deliver, we lead. We are Delivery Hero.

Job Description

We are on the lookout for a Product Manager, Recommendations to join our product team at Pandora, which shapes the future of our thriving brands in Southeast Asia and Europe: Foodpanda, Foodora, and Yemeksepeti. In this position, you will drive the strategy, roadmap, and development of our recommendation product and other data science-powered features within Pandora. You will have the chance to leverage machine learning to enhance user experiences and platform outcomes.

You will collaborate with talented data scientists, engineers, UX researchers, analysts, and designers to achieve goals and drive impactful results.
If you geek out over data science topics and are passionate about problem-solving in the food delivery industry, this role is for you!

Join us in creating an engaging and personalised shopping experience for our users. Every feature and improvement you develop will enhance customer choice and app performance, making it easier for users to find and enjoy the products they love. Your work in the Pandora Team will have a lasting impact on customer satisfaction and loyalty across diverse markets.

  • Collaborate with business and product stakeholders to address challenges in browsing and recommendation through data-informed strategies.

  • Define, prioritize, and oversee a backlog of data-centric requirements that support overarching business goals.

  • Work alongside data scientists and machine learning engineers to design optimal solutions that meet product requirements, ensuring technical feasibility and alignment with user needs.

  • Cooperate with cross-functional teams to smoothly execute and deliver joint product solutions.

  • Partner with product analysts to validate product hypotheses through A/B testing and exploratory data analyses, using insights to refine product direction.

  • Create and maintain comprehensive but accessible technical documentation on the product.

Qualifications

  • 3-5 years of product management experience, preferably in AI/ML, as well as in the e-commerce or food delivery industry.
  • Experience in setting up the right hypotheses for your products, validating them with rigorous A/B testing frameworks.

  • Experience working with big data / machine learning technologies, and are comfortable with collaborating with data scientists on how and when to apply these capabilities to solve specific product problems.

  • Written and verbal communication skills, distilling complex technical information into clear messages tailored for diverse audiences.

  • Experience in interpreting and analyzing complex datasets, and are adept at deriving actionable insights from data.

Additional Information

Ensuring you and all our Heroes are looked after, happy, and healthy is always on the menu. Because if you’re in good shape, then we’re in good shape.

 

  • Make the most of our hybrid working model and join the team for face-to-face connection and collaboration in our beautiful Berlin campus 2 days a week

  • We offer 27 days holiday with an extra day on 2nd and 3rd year of service

  • We will support you in developing yourself and your career growth opportunities: 1.000 € Educational Budget, Language Courses, Parental Support and access to the Udemy Business platform to explore a variety of online courses.

  • Get moving and release those wonderful, mind-boosting endorphins: Health Checkups, Meditation, Yoga, Gym & Bicycle Subsidy

  • Cash. Dough. Cheddar. Whatever you call it, we’ll help you with it: Employee Share Purchase Plan, Sabbatical Bank,  Public Transportation Ticket Discount, Life & Accident Insurance, Corporate Pension Plan

  • The power of getting together over some food is unrivaled. Here are a few ways to help you do that. All the yum: Digital Meal Vouchers, Food Vouchers, Corporate Discounts. Courses.

                 

Ready to join our team? If you’re excited to grow, collaborate and be part of the world’s leading delivery platform, we’d love to hear from you. Apply today!

We believe diversity and inclusion are key to creating not only an exciting product, but also an amazing customer and employee experience. Fostering this starts with hiring - therefore we do not discriminate on the basis of racial identities, religious beliefs, color, national origin, gender identities or expressions, sexual orientations, age, marital or disability statuses, or any other aspect that makes you, you. We encourage you to let us know if you need any accommodations or specific accessibility support to ensure a smooth interview experience—just include it in your application. You're welcome to share your pronouns (he/she/they) right from the start so we can address you respectfully from our first contact.

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CEO of Delivery Hero
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Niklas Östberg
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Average salary estimate

$75000 / YEARLY (est.)
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$60000K
$90000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager - Recommendations, Delivery Hero

At Delivery Hero, we are thrilled to announce a fantastic opportunity for a Product Manager - Recommendations to join our innovative product team at Pandora, based in the vibrant city of Berlin, Germany. This is an exciting role where you can take charge of shaping the future of renowned food brands like Foodpanda, Foodora, and Yemeksepeti. As a Product Manager, you’ll drive the strategy, roadmap, and development of our recommendation product while harnessing the power of machine learning to elevate user experiences. Collaborating with a talented group of data scientists, engineers, UX researchers, and designers, you’ll dive headfirst into solving challenges that impact customer choice and app performance. Your insights will make it easier for users to discover their favorite products, leading to greater satisfaction and loyalty across diverse markets. Whether it’s through structuring A/B testing frameworks or crafting technical documentation, your work here will have a meaningful and lasting impact. If you have a passion for the food delivery industry and a knack for leveraging data science in product management, this role with Delivery Hero is the perfect fit for you. Come join us in this exciting journey, where your creativity and technical prowess can create a real change in the way our users interact with our ecosystem!

Frequently Asked Questions (FAQs) for Product Manager - Recommendations Role at Delivery Hero
What are the key responsibilities of a Product Manager - Recommendations at Delivery Hero?

The Product Manager - Recommendations at Delivery Hero will be responsible for driving the strategy and roadmap of recommendation products within Pandora, managing data-centric product requirements, ensuring alignment with user needs, collaborating with cross-functional teams, and validating product hypotheses through A/B testing.

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What qualifications do you need to apply for the Product Manager - Recommendations position at Delivery Hero?

To apply for the Product Manager - Recommendations position at Delivery Hero, candidates should have 3-5 years of product management experience, ideally in AI/ML within the e-commerce or food delivery industries, along with strong analytical skills, excellent communication abilities, and experience working with data-driven technologies.

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How does a Product Manager - Recommendations contribute to user experience at Delivery Hero?

A Product Manager - Recommendations at Delivery Hero contributes to user experience by leveraging data science and machine learning to craft personalized shopping experiences, making it easier for users to find products they love and improving overall customer satisfaction and loyalty.

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What type of team will a Product Manager - Recommendations work with at Delivery Hero?

As a Product Manager - Recommendations at Delivery Hero, you will collaborate with diverse teams including data scientists, engineers, UX researchers, analysts, and designers, all working together to achieve common goals and drive impactful results.

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What benefits can a Product Manager - Recommendations expect at Delivery Hero?

At Delivery Hero, a Product Manager - Recommendations can expect a comprehensive benefits package that includes a hybrid working model, generous holiday allowances, educational support, health and wellness programs, and various financial incentives including an Employee Share Purchase Plan.

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Common Interview Questions for Product Manager - Recommendations
Can you explain your experience with A/B testing in previous product management roles?

Discuss your experience in designing A/B tests, including setting the right hypotheses and how the data influenced product decisions. Highlight specific outcomes and how they shaped future strategies.

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How do you prioritize product features when working with a large backlog?

Explain your approach to prioritization, potentially using frameworks like RICE or MoSCoW. Provide examples of how you aligned priorities with business goals while considering user feedback.

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What strategies do you use to communicate complex technical information to non-technical stakeholders?

Discuss your ability to distill complex concepts into clear and concise messages. Offer strategies you’ve employed, such as using visual aids or relatable analogies, to ensure understanding.

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How do you collaborate with data scientists in product development?

Share your experience in working closely with data scientists, emphasizing the importance of alignment on product requirements and understanding machine learning applications to solve specific problems.

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Can you describe a time when your product decision led to an unexpected outcome?

Provide a specific example where a product decision didn't go as planned. Focus on what you learned from the experience and how it influenced your decisions in the future.

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What techniques do you employ to gather and analyze user feedback?

Discuss various qualitative and quantitative methods you use, such as surveys, user interviews, and analytics tools, and how you synthesize this information to inform product direction.

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How do you ensure your product aligns with the overall business strategy?

Explain how you keep communication open with stakeholders and continuously analyze industry trends to align your product roadmap with the business's strategic goals.

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What role does data play in your decision-making process?

Discuss how you utilize data to inform product decisions, providing examples of specific metrics you track and how they influence your strategy.

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How do you handle conflicts within a cross-functional team?

Share techniques you use to resolve conflicts, such as open communication and focusing on common objectives, and give examples of successful outcomes through collaboration.

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What excites you about working at Delivery Hero as a Product Manager - Recommendations?

Share your enthusiasm for the company’s mission and the innovative environment of Delivery Hero. Discuss how the role aligns with your personal and professional aspirations in product management.

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Our mission is to deliver an amazing experience, fast, easy, and to your door.

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Full-time, hybrid
DATE POSTED
December 10, 2024

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