Senior Project Manager | Personalized Content Team (Contract)

As a Senior Project Manager at DEPT®, you will oversee the delivery of various campaigns, manage the entire production process from start to finish, and collaborate with global counterparts. This includes liaising with teams, managing expectations, communicating effectively, ensuring feedback requirements are met, and developing a strategic understanding of eBay's brand.

To qualify for the Senior Project Manager position at DEPT®, you should have demonstrable experience in Client Services or Project Management within an agency or creative team. You should possess strong organizational skills, the ability to manage multiple projects, and a deep understanding of production processes. Experience with MacOS, Google Workspace, and Microsoft 365 is essential.

DEPT® is committed to creating an inclusive workplace for all employees. We actively seek candidates from diverse backgrounds and encourage applications from individuals regardless of gender, race, or other identity factors. We also promote discussions about reasonable adjustments to support everyone during their recruitment process.

DEPT® offers a unique company culture that is both expansive and intimate. With teams across 20+ countries, you’ll have access to global opportunities while receiving personalized attention and investment in your growth. The environment encourages innovation, collaboration, and a flexible approach to work.

In your role as a Senior Project Manager, you will work on high-impact, hyper-personalized communication projects for major clients like eBay. Your responsibilities will include managing multiple multi-channel marketing communications and ensuring the successful delivery of campaigns that drive positive change in market behaviors.

When answering this question, think about specific examples that showcase your role in managing complex projects. Highlight your ability to foster communication between teams, manage timelines, and deliver results that align with client expectations. Be prepared to discuss challenges you've faced and how you overcame them.

Discuss your method for evaluating project deadlines, stakeholder needs, and resource availability. You might mention using tools or software that help you visualize your workload, and emphasize the importance of communicating prioritization with your team and stakeholders.

Share examples of how you motivate your team by setting clear goals, recognizing individual contributions, and fostering an open environment for collaboration. Discuss any techniques you use to encourage creativity while maintaining efficiency.

Highlight your flexible approach to incorporating feedback. Discuss your techniques for actively listening, acknowledging different perspectives, and how you use feedback constructively to enhance project quality and stakeholder satisfaction.

Prepare a case study that outlines your role, the project's objectives, the strategies you implemented, and the outcomes achieved. Emphasize the skills you utilized and the lessons learned which align with DEPT®’s focus on innovation and quality.

Talk about specific tools you have experience with, such as Asana, Trello, or Microsoft Project, and explain how they facilitate team communication, task management, and deadline tracking. Share any features you find particularly useful.

Share a specific situation where a challenge arose, detailing the steps you took to address it. Focus on problem-solving skills, communication, and any collaboration with your team, demonstrating your ability to turn challenges into opportunities.

Discuss your approach to quality control, from initial planning to final review stages. Speak about the importance of setting clear expectations, creating checkpoints for feedback, and maintaining open lines of communication throughout the project.

Show your knowledge of DEPT®’s unique positioning in digital marketing and tech innovations. Focus on the company’s culture of creativity, commitment to diversity and inclusion, and how their work impacts clients like eBay.

Share your adaptability techniques, such as regularly re-evaluating project timelines, maintaining open communication with the team, and being proactive in addressing any shifts in project scope. Highlight your experience in managing ambiguity and uncertainty.