Wrap Specialist

As a Wrap Specialist at Devereux Advanced Behavioral Health, your primary responsibilities include engaging with the community, presenting and facilitating Family Team Conferences, and maintaining relationships with all involved stakeholders. You will connect children and their families to responsive and flexible service delivery systems, ensuring their safety and well-being.

To work as a Wrap Specialist at Devereux, you must hold a Bachelor's degree in fields such as Human Services, Psychology, or Sociology. Experience in child welfare, mental health, or data management systems is also beneficial. Additionally, having a valid Florida driver’s license and passing pre-employment medical screenings is required.

Devereux supports your professional development through the ASCEND program, which offers career guidance, one-on-one coaching, and substantial financial assistance for tuition—up to $15k for undergraduate and $25k for graduate studies. This initiative ensures that you can reach your full potential while being part of the Devereux team.

As a Wrap Specialist at Devereux, you will enjoy a flexible work schedule designed to accommodate family commitments, making it ideal for professionals seeking work-life balance. This position is not confined to the standard 9-to-5 routine, focusing instead on outcomes and family needs.

Wrap Specialists at Devereux benefit from various perks, including 24 days of paid time off, sick time, retirement plans, low-cost health insurance options, and access to employee wellness programs. Additionally, you can take advantage of the ASCEND program for tuition assistance, making it an attractive employment opportunity.

When answering this question, focus on specific strategies you used to engage families and stakeholders. Discuss how you prepared for the meeting, your communication techniques, and how you ensured everyone felt heard and involved in decision-making.

It's important to highlight your ability to assess family needs accurately and identify available community resources. Discuss any tools or frameworks you employ to create effective service plans tailored to each family's unique situation.

A strong candidate will demonstrate conflict resolution skills. Use examples of specific techniques you apply to de-escalate situations and ensure productive conversations, emphasizing empathy and problem-solving.

Highlight any practical experience you have with child welfare or data management systems. Discuss your proficiency in documentation, tracking progress, and ensuring compliance with regulatory standards in your responses.

Your response should reflect a solid understanding of wraparound principles, including family-driven and youth-guided practices. Explain how you implement these principles in creating personalized support plans for families.

Emphasize Devereux's mission to support children and families, mentioning how this aligns with your personal values and professional goals. Reflect on their commitment to employee development and community service.

Discuss your proactive approach to relationship-building, such as regular communication, transparency, and collaboration. Highlight any tools or methods you employ to maintain these professional connections.

Explain your methods for staying informed about legislative changes and best practices in child welfare, which may include networking with professionals, attending workshops, and continuous education.

A strong answer would show empathy and understanding. Discuss strategies such as exploring underlying concerns, actively listening to their perspective, and gradually introducing resources that may help them.

Your response should reflect an understanding of confidentiality standards in social services. Discuss the importance of building trust through transparent communication and consistent respect for families' privacy.