Senior Product Manager, Platform

Who is DexCare?

DexCare optimizes time in healthcare, streamlining patient access, reducing waits, and enhancing overall experiences. Born within Providence, DexCare addresses tech gaps by aligning supply and demand, recently securing a $75 million Series C funding round led by ICONIQ Growth, alongside partners like MGB, Kaiser Permanente Ventures, and others, to modernize healthcare infrastructures for an inclusive ecosystem.  

What is DexCare?

DexCare, a digital care orchestration platform, streamlines care delivery logistics. It empowers healthcare systems to predict constraints and precisely schedule services, optimize capacity, and cuts operational costs. Currently serving 57 million patients, including Kaiser Permanente and Providence, DexCare ushers in a new era of digital-care access, ensuring health systems can efficiently track and deliver every hour of capacity for consumer ease. 

For more information, visit www.dexcare.com or follow us on LinkedIn. 

Dexcare is looking for a Senior Product Manager to join our team and provide product leadership. You will set the vision for a complex problem space based on deep understanding of user and business needs, as well as industry trends. If you can speak to technical, clinical, and operational audiences and clearly articulate DexCare’s value proposition and solution offerings; and you are looking to partner with customers to understand their business needs and objectives, look no further!

Role is based out of our Seattle HQ (Eastlake area) 2 days/week.

• Develop and execute the product roadmap in alignment with the company's strategic goals and the unique requirements of healthcare lifecycles
• Collaborate with teams across departments, including Engineering, Design, Marketing, and Healthcare Operations, to deliver innovative, high-impact products
• Drive the end-to-end product development process, from ideation to launch, ensuring that products meet the needs of patients, providers, and healthcare facilities
• Establish, maintain, and lead cross-functional communication and collaboration processes within the organization
• Act as a liaison between healthcare stakeholders and internal teams to facilitate communication, gather feedback, and drive product improvements
• Maintain a strong understanding of consumer needs, and market trends to inform product strategies and decision-making

• Healthcare Product Management: Proven experience with consumer technology products for the healthcare industry, with a strong understanding of patient, provider, and facility lifecycles
• Product Roadmap Execution: Experience in establishing product roadmaps and overseeing the successful execution of product strategies
• Third Party Vendor Relationships: Track record of managing strategic 3rd party relationships and integrations including EMR & HL7 
• AI & ML: Track record of bringing AI features to market and proprietary ML models 
• Leadership Skills: Strong leadership skills to unite cross-functional teams and drive product development initiatives
• Communication Skills: Excellent communication skills and the ability to tailor messaging to diverse healthcare stakeholders
• Strategic Thinking: Ability to think strategically, drive innovation, and lead product initiatives

• 8+ years of product manager experience
• Experience with healthcare technology
• Experience with Agile/Scrum product development methodologies

DexCare is an Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. DexCare does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex. DexCare provides reasonable accommodation to all applicants who require such accommodation to apply for the position or to perform the essential functions of the job.