Digital Power Train Engineer

Take your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future. At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on a journey where each and every one of us, individually and collectively, welcomes and celebrates individual differences.

As a Digital Power Train Engineer, you will be a vital member of the engineering team in Motion Service consulting on technical solutions, approving assignments, and overseeing timely completion to high standards. In this role you will be responsible for bringing expertise to help our connected service customers in our US market, ensuring they capture the value enabled by our industry leading digital offering. You will be providing actionable recommendations to help end users to minimize unplanned downtime, reduce operation cost, and enable a more proactive maintenance related to connected drives.

This position reports to

Service Team Leader

Your responsibilities

• Provide remote monitoring service to connected assets (e.g. drive) based on ABB/client agreed service level agreement
• Conduct data analysis to identify potential issues and document the findings as expert reports
• Review expert reports with end users or 3rd party service provider regularly by articulating the recommendations based on analytic findings
• Document actions being taken, results, and ROI achieved by end users in a structured way to facilitate solution expansion and renewal
• Coordinate follow up actions with ABB internal team (e.g. service, sales, product management) to help end users resolve identified issues
• Provide technical support, root cause analysis, hardware replacement, firmware upgrade to solution installation base and 3rd party service providers

Your background

• Bachelor degree in applied science or engineering with 2+ years of working experience OR Associate degree in applied science or engineering with 4+ years of working experience in technical support OR high school diploma/GED and 6+ years of related experience
• Sound knowledge of drive and related applications, highly preferred
• Knowledge of asset reliability analysis, required
• Experience in connectivity gateway installation and commission and typical network protocols, required
• Effective verbal and written communication skills; strong presenter
• Approximately 20% domestic travel
• Candidates must already have a work authorization that would permit them to work for ABB in the US

More about us

ABB Motion Services serve customers around the globe with innovative services to maximize performance, uptime and energy efficiency throughout the lifetime of electrical motion solutions. Electrical motion is applied everywhere in industries, cities, infrastructure and transportation and is a cornerstone of the energy revolution. Our people and culture are the foundation of our success. We drive innovations through digitalization and make the difference for our customers and partners every day. ABB Motion keeps the world turning, while saving energy every day. We look forward to receiving your application. If you want to discover more about ABB, take another look at our website www.abb.com. Equal Employment Opportunity and Affirmative Action at ABB ABB is an Equal Employment Opportunity (EEO) and Affirmative Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, creed, color, ancestry, religion, sex, national origin, citizen status, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veterans status. For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf As an Equal Employment Opportunity and Affirmative Action Employer, applicants may request to review the Affirmative Action Plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762. Protected veterans and qualified individuals with a disability may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner. #LI-Remote