Director, Product Management - Applications

As the #1 advisor for developing and empowering people to deliver the highest quality care, HealthStream’s brands include best-in-class apps, software, and specialized solutions. Over the last 30+ years, our Company has remained committed to solving big problems and growing into new product lines, including VerityStream, scheduling and capacity management apps, and more. We are constantly innovating and finding new ways to positively impact healthcare organizations.

What does our values-based culture offer you?

• A collaborative work environment

• A mission-oriented mindset

• Work-from-home flexibility

• A chance to grow your career

  
  

All our HealthStreamers share a common vision: to improve the quality of healthcare by developing the people who deliver care. For over 30 years, we have remained committed to providing effective solutions through innovation and constant growth. Today, we offer a unified suite of products to streamline scheduling, credentialing, training and learning management, workforce development, and other key areas in the healthcare industry. We provide recurring value and, as a HealthStreamer, you will be at the forefront of healthcare technology innovation!

We offer work-from-home flexibility as part of our hybrid workplace policy. Our three Resource Centers (located in Nashville, TN; Boulder, CO; and San Diego, CA) are available for scheduled in-person events or assigned workspaces for those who want to work in the office. Remote team members also have access to flexible space scheduling for occasional use.

We encourage collaboration and commit to growth for our entire team. Our thriving culture allows our team members to continuously solve big problems, and we value these contributions. If you want to work for a company committed to its values and vision, HealthStream is the place for you!

We make sure patients receive competent care from qualified people. As a HealthStream team member, you would help this vision come to life. We pride ourselves on being a community where you can both build your career and take time away to fulfill your life goals and commitments.

Job Description

Your Role As a HealthStreamer

The Director, Product Management - Applications is a multifaceted and highly visible role responsible for the application product portfolio and reporting to the vice president of product. You will work across multiple internal departments to define and implement the portfolio’s vision, strategy, and roadmap, assuring measurable attainment of revenue and customer satisfaction goals, and aligning all activities with HealthStream’s organizational strategy and objectives.

The ideal candidate must be tech savvy with strong business acumen and product discipline; a big-picture vision as well as the passion and skills to successfully execute strategic priorities and ensure product vision becomes reality.

Essential Duties and Responsibilities

• Product Management: Create and manage the vision and strategy for the apps portfolio aligned with organizational priorities. Grow sales and revenues for assigned portfolio. Conduct research to fully understand the competitive environment, market share, and financial performance, and report internally on results. Serve as the subject matter expert and face of the portfolio across the company. Lead the product launch process and assure accurate and complete understanding of portfolio through routine internal training and communication.

• Sales and Marketing Support: Work with product marketing team to ensure new product releases are supported with effective sales tools and collaterals. Prepare the sales staff with training, talk tracks, and competitive intelligence. Produce well-researched and well-founded product pricing and appropriate incentive/discounts. Prioritize the production of marketing materials and sales-supporting activities.

• Product Development: Champion the customer experience and product vision, lead the planning and prioritization of the product roadmap. Use data effectively to drive a comprehensive understanding of the customer, product, and process. Develop an integrated plan for development, content, training, and services teams to ensure every aspect of the product experience is world class. Help define metrics that measure the health and performance of the portfolio and report on results.

• Business Partner Management: Evaluate and lead potential new partnerships and other external opportunities. Conduct negotiations with partners to finalize business relationships and contracting, with the support of Product Management leadership and internal legal counsel. Manage the ongoing relationships with existing partners. Make recommendations for future new partnerships and manage product enhancements with existing partners.

What You Will Need to Be Successful

Education, Experience, and Knowledge Required

• Bachelor’s degree in related field (advanced degree preferred).

• Minimum of 7 years in an applications product management or related role required.

• Healthcare industry experience required, preferably with experience overseeing an organization’s policy management or quality management system.

• Software development lifecycle or technology management experience a must.

• Expertise developing high-level, end-to-end product strategy.

  
  

Skills and Abilities Required

• Excellent written, verbal, and presentation skills.

• Successfully uses technical applications for business (Salesforce, Microsoft, Aha!).

• Strong analytical and problem-solving skills.

• Strong planning and organizational skills.

  • Works within a multi-disciplinary, matrixed team; effectively influences and directs without formal authority or management control.

  • Displays critical thinking ability examining and considering multiple perspectives and decision-making founded outside of functional silos.

  • Plans and executes own activities with generally defined goals and minimal direction to get initiatives to the finish line.

  • Manages activities for multiple concurrent and complex projects across multiple functional areas with the appropriate prioritization and focus.

    
    

Benefits

HealthStream offers a comprehensive benefits package to eligible employees, including:

• Medical, Dental and Vision insurance

• Paid Time Off

• Parental Leave

• 401k and Roth

• Flexible Spending Account

• Health Savings Account

• Life Insurance

• Short- and Long-Term Disability

• Medical Bridge Insurance

• Critical Illness Insurance

• Accident Insurance

• Identity Protection

• Legal Protection

• Pet Insurance

• Employee Assistance Program

• Fitness Reimbursement

  
  

If you have a passion for improving healthcare outcomes and empowering healthcare workers, come join the HealthStream team! We hope you join us and be a HealthStreamer!