Director of Product

San Francisco, CA

About Lattice

Lattice is on a mission to build cultures where employees and their companies thrive. In an age where employees have more choice than ever before, businesses that put employees first are winning – and Lattice is building the tools to empower those people centric companies. Lattice is a people management platform that offers performance reviews, employee engagement surveys, real-time feedback, weekly check-ins, goal setting, and career planning in a way that allows companies to focus on employee development, growth, and engagement – yielding stronger employee retention, performance, and impact to the bottom line. Since launching in 2016 we have grown to over 2,750+ customers globally, including brands like Slack, Pinterest, Reddit, and Asana.

We’re a small, impactful, and quickly scaling team of product managers continuously working to improve our product and our craft. We work highly cross-functionally in partnership with our Engineering, Design, Customer Experience and Sales teams to shape the platform we support.

Who You Are 

As Lattice grows, we’re looking for a product leader who will play an important role in guiding overall product direction and growth of the product team. You will be responsible for owning the product strategy for a portfolio of products. This is a unique opportunity to develop the product culture to support the next several years as we rapidly scale. In this role, you will help us reimagine enterprise software and build highly leveraged products that enable thousands of companies, including Lattice itself, to engage, retain and develop high performance with their employees. If you see the potential of how delightful people management tools can transform a business, this is the role for you. 

In this capacity, you will be responsible for managing and leading a team of product managers as we cement our position as the category leader. If you see the potential of how delightful people management tools can transform a business, this role is for you. In it, you will:

• Scale, manage and lead an engaged and impactful team of product managers, helping grow them into the next generation of product leadership at Lattice.
• Develop a multi-year vision, strategy, and roadmap for your product area
• Spend a significant amount of time with our customers and prospects to inform our product vision and roadmap. Support and inspire your team to do the same as they as they define, plan, and prioritize our product work
• Partner with leadership across our EPD organization to ensure we are developing our platform on common primitives with high degrees of product interoperability
• Drive the definition and execution of the roadmap for your expanding surface area such that we’re continuously increasing customer value and creating sustainable product differentiation
• Work closely with our President/Chief Product Officer and Lattice’s leadership more broadly

We are looking for someone who has a combination of the following:

• Proven track record of supporting high-performing teams with a track record of developing products with best-in-class customer experiences
• 7+ years of progressive experience in product management, including 3+ years experience managing PMs (ideal candidate will also have experience with PM managers reporting to them)
• Outstanding written and verbal communication skills with a talent for succinctly articulating customer challenges
• Relentless determination to do whatever it takes to make your product and team successful
• You are employee-focused: you care deeply about the people on your team, helping them to achieve their personal and professional goals, and enabling them to do their best work.
• You have excitement for building up teams. You enjoy hiring and tuning the process to identify talent from diverse backgrounds.
• You are comfortable with ambiguity, autonomy, and responsibility; you enjoy figuring out what needs to be done—and then doing it.
• You have an eye for great products and can work with engineers, designers and fellow product managers to effectively deliver them.
• You have experience overseeing the product decision-making process across multiple teams.
• Preferably, you have entrepreneurial experience of some form including executing quickly on greenfield product opportunities
• Preferably, you have professional experience with multi-product, B2B SaaS applications

Why Lattice? 

We are rapidly growing across multiple dimensions, including our customer base, the scope of products we offer, and the size of the product team. Now is the opportune time for a strong candidate to join, take on outsized ownership, and continue to grow with us.

• We invest in the personal and professional growth of every employee because we believe growth leads to both business impact and personal fulfillment
• The opportunity to join an experienced and ambitious team that is passionate about solving customers’ needs and loves coming to work every day
• Partner with 2,750+ companies around the world to make sure their employees are engaged and performing at a high level
• A culture that encourages and promotes professional growth and development, with continuous learning reimbursements
• Competitive salary, equity, and benefits
• Flexible vacation/time-off policy and hybrid work model with centrally located office

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Lattice is committed to equal treatment and opportunity in all aspects of recruitment, selection, and employment without regard to gender, race, religion, national origin, ethnicity, disability, gender identity/expression, sexual orientation, veteran or military status, or any other category protected under the law. Lattice is an equal opportunity employer; committed to a community of inclusion, and an environment free from discrimination, harassment, and retaliation.

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