SALES ASSOCIATE in FOLSOM, NJ S17295

As a Sales Associate at Dollar General in Folsom, NJ, your responsibilities include serving as the point of contact for customers, assisting them in locating merchandise, stocking and maintaining displays, and ensuring the store’s appearance is clean and welcoming. You'll also operate the cash register and handle transactions, while continually working towards maximizing profitability and customer satisfaction.

To qualify for the Sales Associate position at Dollar General in Folsom, NJ, a high school diploma or equivalent is preferred. Effective interpersonal and communication skills are essential, along with a basic understanding of safety policies and cash handling procedures. Being able to follow plan-o-gram guidance and performing basic mathematical calculations will also be important to effectively support store operations.

As a Sales Associate at Dollar General in Folsom, NJ, strong interpersonal skills, effective listening, and clear oral communication are crucial for assisting customers and collaborating with teammates. Additionally, basic math skills are necessary for processing transactions and managing cash handling. Being detail-oriented and physically capable of performing tasks such as stocking and unloading products will also contribute to your success in this role.

The working environment for a Sales Associate at Dollar General in Folsom, NJ is dynamic and fast-paced. You will frequently be on your feet, engaging with customers, stocking merchandise, and maintaining store cleanliness. It may involve lifting items up to 40 pounds and functioning in a moderate noise level. The job may also require outdoor exposure during certain tasks, making adaptability an important part of the daily routine.

Yes! At Dollar General, as a Sales Associate in Folsom, NJ, you have the potential for career growth within the company. With opportunities to learn various store operations and demonstrate your skills, you can progress to supervisory or managerial positions. Dollar General values and promotes from within, providing a clear path for advancement for dedicated employees.

When responding to difficult customers, it’s important to stay calm and listen actively to their concerns. Acknowledge their issues and show empathy, offering solutions or alternatives when possible. Remember to maintain professionalism, and if needed, don’t hesitate to involve a supervisor for further assistance.

For this question, think of a specific situation where your actions positively impacted a customer's experience. Be ready to explain your thought process, what steps you took to resolve their issue, and how it made a difference for them. This will demonstrate your commitment to customer service.

To keep a store well-stocked, I prioritize tasks based on sales data and customer demand. I pay close attention to inventory levels, use the plan-o-gram for proper product placement, and communicate with the team regarding restocking needs. By working collaboratively, we can ensure the shelves are always ready for customers.

I prioritize tasks by assessing urgency and impact. For example, if a customer needs assistance or there's an immediate need for stocking shelves to meet demand, I address those first. Regularly communicating with the team also helps us stay aligned on priorities and ensure everything runs smoothly.

Express your passion for the Dollar General mission of serving others and how you admire the company's commitment to providing value to customers. You might mention your desire to be part of a supportive team environment where you can contribute to the community.

If I noticed a safety hazard, I would immediately address the issue if it’s safe to do so - like cleaning a spill or placing a warning sign. Next, I would report it to a manager or supervisor so they can take additional steps to rectify the problem and ensure the safety of both employees and customers.

To ensure accuracy during cash transactions, I double-check the amount tendered and the change returned, using a systematic approach. Familiarity with the cash register and maintaining focus during high-volume transactions also helps minimize errors.

Discuss any relevant experience you have with product merchandising, whether it was during a previous job or even within a personal context like organizing your space. Emphasize your understanding of visual appeal and customer engagement when it comes to presenting products.

When under stress, I stay focused and keep a positive attitude. I prioritize tasks based on urgency, collaborate with colleagues to delegate responsibilities, and remain calm to ensure that customers receive excellent service even during busy periods.

The most important part of a Sales Associate's role is to create a positive shopping experience for customers. This includes being approachable, knowledgeable about products, and providing excellent service—key factors that encourage customers to return and build loyalty to the Dollar General brand.