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STORE MANAGER CANDIDATE in New Orleans, LA

Work Where You MatterAt Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.Company OverviewDollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day.® by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.Job DetailsGENERAL SUMMARY:The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period.DUTIES and ESSENTIAL JOB FUNCTIONS:• Assist in recruiting and staffing activities.• Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise.• Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories.• Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets.• Provide superior customer service leadership.• Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications.• Participate in store opening and closing activities.• Ensure the safe deposit of all company funds in the designated bank.• Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures.• Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees.• Operate store in store manager’s absence.• Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors.• Complete all paperwork and documentation according to guidelines and deadlines.QualificationsKNOWLEDGE and SKILLS:• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.• Knowledge of cash handling procedures including cashier accountability and deposit controls.• Ability to learn and perform IBM cash register functions, including those necessary to generate reports.• Knowledge of inventory management and merchandising practices.• Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.)• Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes.• Effective oral and written communication skills.• Effective interpersonal skills.• Effective organization skills with attention to detail.• Ability to solve problems and deal with a variety of situations where limited standardization exists.• Certain store locations may give preference to bilingual Spanish speakers.WORK EXPERIENCE and/or EDUCATION:• High school diploma or equivalent strongly preferred.• One year of experience in a retail environment preferred for external candidatesCOMPETENCIES:• Aligns motives, values and beliefs with Dollar General values.• Supports ownership by tapping into the potential of others.• Acts as a liaison between the Store Support Center and store employees.• Fosters cooperation and collaboration.• Interacts tactfully yet directly with employees and maintains an open forum of exchange.• Demonstrates responsiveness and sensitivity to customer needs.• Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.).• Provides continuous attention to development of staff.• Recruits, hires and trains qualified applicants to fulfill a store need.• Ensures store compliance to federal labor laws and company policies and procedures.WORKING CONDITIONS and PHYSICAL REQUIREMENTS:• Frequent walking and standing.• Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks.• Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts).• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds.• Occasional climbing (using ladder).• Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores.• Fast-paced environment; moderate noise level.• Occasionally exposed to outside weather conditions.Note: This position requires some travel with limited overnight staysDollar General Corporation is an equal opportunity employer.

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What You Should Know About STORE MANAGER CANDIDATE in New Orleans, LA, Dollar General

If you're looking to dive into retail management and make a real impact, Dollar General has an exciting opportunity for you as a Store Manager Candidate in New Orleans, LA. In this dynamic role, you'll assist the Store Manager in overseeing all vital store processes, from staff supervision to inventory management and customer service excellence. You won't just be managing processes; you'll be fostering a positive environment where your ideas and leadership can shine. As a candidate, you'll actively participate in hiring and merchandising, ensuring that your store appeals to the community while meeting company standards. We’re deeply committed to our mission of Serving Others, which also means that we value your unique strengths and perspectives. Whether you're handling the daily financial operations or supporting the team during store opening and closing, every task you undertake will contribute to a thriving store. Plus, with our focus on developing future Store Managers, this position is a fantastic launchpad for your career. Join us and discover how your individual contributions can make a difference at Dollar General. We believe in your potential and can't wait to see how you grow with us in New Orleans, LA!

Frequently Asked Questions (FAQs) for STORE MANAGER CANDIDATE in New Orleans, LA Role at Dollar General
What are the responsibilities of a Store Manager Candidate at Dollar General in New Orleans, LA?

As a Store Manager Candidate at Dollar General in New Orleans, LA, your main responsibilities include supporting the Store Manager in daily operations, engaging in employee recruitment, and managing inventory. You'll also handle customer service leadership, assist in merchandising, and ensure compliance with cash handling procedures, all while maintaining a clean and safe store environment.

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What qualifications do I need to become a Store Manager Candidate at Dollar General?

To qualify as a Store Manager Candidate at Dollar General, you will need a high school diploma or equivalent, with prior retail experience being preferred. Having effective communication, organizational skills, and knowledge of inventory management practices will help you thrive in this role in New Orleans, LA.

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How does Dollar General support the development of its Store Manager Candidates?

Dollar General supports its Store Manager Candidates through hands-on training and ongoing mentorship. As a candidate, you will be involved in real-time store operations allowing you to gain valuable experience in leadership, employee management, and customer service, ultimately preparing you for a Store Manager position.

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What does a typical day look like for a Store Manager Candidate at Dollar General?

A typical day for a Store Manager Candidate at Dollar General involves a mix of engaging with customers, managing inventory, supporting staff during shifts, and adhering to merchandising standards. You'll also review financial statements and help ensure the store meets sales goals while maintaining operational efficiency.

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Are there opportunities for growth for Store Manager Candidates at Dollar General?

Yes, there are ample growth opportunities for Store Manager Candidates at Dollar General. This position is designed to prepare you for a Store Manager role, and successful candidates often ascend quickly within the company due to our robust development programs and commitment to employee success.

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Common Interview Questions for STORE MANAGER CANDIDATE in New Orleans, LA
How do you prioritize tasks in a fast-paced retail environment?

When answering this question, demonstrate your organizational skills by outlining how you assess daily operations and customer needs to prioritize tasks. Mention tools or methods you use to manage your time effectively while ensuring all store functions remain operational.

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Can you provide an example of how you handled a difficult customer?

Share a specific instance that showcases your conflict resolution skills. Explain the situation, your approach to understanding the customer's concerns, and the steps you took to resolve the issue. Highlight your emphasis on customer service and communication.

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What do you believe are the most important qualities of a Store Manager?

Focus on qualities such as leadership, communication, inventory management, and customer service. Illustrate your points with examples of how these traits contribute to a positive store environment and team performance.

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How would you handle inventory discrepancies?

Discuss your systematic approach to troubleshooting inventory issues, emphasizing attention to detail and communication with the team. Mention how you’d investigate possible causes and implement changes to prevent reoccurrence.

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How do you motivate a team during busy periods?

Share strategies like setting clear goals, recognizing individual efforts, and maintaining open communication. Explain how encouraging teamwork and celebrating successes can enhance team morale during peak times.

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Describe your experience with payroll and employee scheduling.

Talk about your familiarity with payroll systems and how you ensure staff schedules align with store needs. If applicable, provide examples of how your scheduling increased efficiency and employee satisfaction.

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What approaches do you use for effective merchandising?

Discuss your knowledge of visual merchandising principles and how you’ve applied them to enhance the shopping experience. Mention your familiarity with sales trends and customer preferences to optimize product placement.

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How would you conduct a team meeting to address performance issues?

Outline an effective strategy for conducting a team meeting that promotes openness and constructive feedback. Emphasize the importance of setting a collaborative tone and exploring solutions together.

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What are your strategies for ensuring compliance with cash handling procedures?

Discuss your understanding of cash control measures and how you enforce adherence to procedures. You might mention regular training sessions and audits to minimize errors and maintain accountability.

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How do you stay informed about retail trends and shifts in customer behavior?

Share your proactive approach to researching retail trends, such as following industry publications, attending webinars, and engaging with other retail professionals. Emphasize the importance of adapting strategies based on changing consumer preferences.

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Full-time, on-site
DATE POSTED
December 9, 2024

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