Senior Solutions Engineer, East (Mid-Market)

As a Senior Solutions Engineer at Webflow, you will guide Corporate (Mid-Market) customers through the evaluation process, ensuring our solutions align with their business objectives. Your role includes deep discovery sessions with clients, solution design, technical validation, and building compelling business cases. Additionally, you will create effective customer stories through product demonstrations and influence product direction by advocating for the customer’s voice in discussions with product, marketing, and sales teams.

To be a successful Senior Solutions Engineer at Webflow, you should have at least 3 years of SaaS technical pre-sales experience, ideally in web development or digital experience platforms. Experience working with mid-size accounts, solution and value selling, and a familiarity with APIs, HTML, CSS, and JavaScript are advantageous. Excellent communication, coaching, and presentation skills are also vital for connecting with customers and conveying the value of Webflow.

The work environment for a Senior Solutions Engineer at Webflow is remote-first, giving you the flexibility to work from anywhere in the U.S. East region or Canada. You'll collaborate closely with teammates and clients in a fast-paced and supportive atmosphere where creativity and diverse perspectives are valued. We foster a culture of learning and growth, embracing the opportunity for you to shine and forge connections in a collaborative space.

Webflow offers an attractive benefits package for the Senior Solutions Engineer role, including equity ownership, comprehensive healthcare coverage, flexible paid time off, wellness stipends, and a 401k plan. You’ll also have access to mental wellness support, professional coaching, and generous parental leave policies. Webflow is committed to fostering a culture of equality and inclusivity, ensuring all employees feel valued and supported.

The compensation for the Senior Solutions Engineer position at Webflow is structured as On Target Earnings (OTE), which combines your base salary with potential sales commissions, depending on your performance and geographic pay zone. The salary range varies based on cost of living and is determined during the interview process, reflecting your experience and qualifications.

When answering this question, share specific examples of your pre-sales experience, including metrics or outcomes from successful engagements. Highlight your understanding of the web development process and how you’ve helped businesses identify their needs through effective discovery methods.

Emphasize your consultative approach focused on trust-building and understanding customer goals. Explain strategies such as regular check-ins, personalized solutions, and active listening that you implement to deepen relationships and enhance overall customer satisfaction.

Talk about the importance of tailoring demonstrations to address specific client pain points. Discuss how you focus on highlighting features that provide clear value, and share how you invite customer feedback during demos to ensure alignment and engagement.

Mention the resources you utilize such as industry blogs, webinars, and networking events. Highlight your dedication to continuous learning and how you apply that knowledge to inform your presentations and customer engagements.

Explain your approach to maintaining openness and transparency while addressing issues. Discuss how you emphasize problem-solving and collaboration, showcasing your ability to turn challenging situations into opportunities to strengthen client relationships.

Provide a specific example where you guided a client through their evaluation process, underscoring the critical steps you took to align their needs with the solution you advocated for. Include relevant outcomes that demonstrate the impact of your influence.

Discuss your understanding of a client’s unique landscape and businesses goals. Explain how you frame your approach around measurable outcomes and the specific value Webflow can provide, helping clients see the return on their investment.

Share your practices for collecting customer feedback through surveys or informal discussions. Highlight your collaboration with product managers and how you advocate for customer needs during development meetings.

Emphasize your belief in collaboration and how it enhances the pre-sales process. Offer examples of how you work with cross-functional teams to create comprehensive solutions that satisfy client requirements.

Describe your process for managing time effectively, prioritizing based on urgency and client needs. Discuss tools or methods you use to maintain organization while ensuring each client receives the attention they deserve.