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Assistant Manager - 4342

Company Description

Domino’s Pizza has been the world’s leader in pizza delivery since 1960, and Frank Meeks made sure that the Washington DC Metropolitan area would get a taste of the Domino’s experience. Founded in 1983, Team Washington, Inc. has evolved into one of the best Domino’s Pizza franchises and is globally recognized for great service, great teamwork, and great food. What other pizza franchises do you know that serve pizza to the President of the United States? That’s right, we do. With a multitude of awards and achievements, Team Washington, Inc. works hard to be the best and give back to the neighborhoods we serve.

At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Job Description

Summary: Assists in the daily oversight, coordination and execution of stated objectives in sales, costs, employee retention, customer service and satisfaction, food quality, cleanliness and sanitation.  

 

Essential Job Functions: 

1. Understands all policies, procedures, standards, specifications, guidelines and training initiatives to effectively oversee and manage store in the absence of the General Manager. 

2. Ensures customers feel welcome, and team members are responsive, courteous, friendly and service-oriented. 

3. Supervises that food and products are consistently prepared and served according to brand standards including portioning, image and service. 

4. Assists other team members to complete opening, closing, and preparation lists.

5. Actively manages others by working hands-on in preparing food, servicing customers and overseeing the coordination of deliveries. 

6. Supports company and store objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. 

7. Control cash by adhering to cash handling and reconciliation procedures. 

8. Fills in where needed to ensure customer service standards and efficient operations.

9. Assists in product management confirming all products are receiving in correct unit count, and condition and that deliveries are performed in accordance with brand standards. 

10. Ability to identify labor or food cost, and with specific actions to impact those figures positively.

11. Assists in scheduling labor by anticipated business activity while guaranteeing positions are staffed when and as needed and labor cost objectives are achieved. 

12. Be knowledgeable of policies regarding human resources. 

13. Provide suggestions and recommendations to General and Regional Managers.

14. Maintains professional and technical knowledge by attending educational workshops; reviewing QSR related publications. 

15. Perform other duties as assigned. 

 

Company Wide Responsibilities: 

1. Promotes company policies and advocates for Team Washington 

2. Assures proper attendance and actions 

3. Provides and receives positive feedback and/or constructive criticism 

4. Maintains good communication with co-workers 

5. Serves as a resource for co-workers

6. Cross-trains, learns how role interacts with other departments 

7. Works with manager and management to solve problems, providing suggestions as needed 8. Maintains clean and organized work area, taking ownership of surroundings 

9. Maintains appropriate confidentiality in information

 

Qualifications

All your information will be

  • To perform this job successfully, an individual must be able to perform each essential function  satisfactorily. The requirements listed below are presentative of the knowledge, skill and/or ability  required. Reasonable accommodations may be made to enable individuals with disabilities to perform the  essential functions.
  • Ability to pass applicable Company background checks. 
  • Excellent written and verbal communication skills as needed in interactions with management,  and customers, take and process orders
  • Superb ability to multi-task
  • Ability to function in a dynamic, fasted paced environment
  • Ability to adjust to changing priorities
  • Ability to enter orders using a computer keyboard or touch screen
  • Ability to take orders over the counter or phone
  • Ability to work independently and as part of a team
  • Ability to add, subtract, multiply and divide accurately and quickly (may use calculator). Must be able to  make correct monetary change
  • Ability to lead the team on duty! 

kept confidential according to EEO guidelines

Additional Information

All your information will be kept confidential according to EEO guidelines

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CEO of Domino's
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Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager - 4342, Domino's

Are you ready to take your career to the next level with Domino’s Pizza? Join Team Washington, Inc. as an Assistant Manager at our bustling location on 8641 Richmond Hwy, Alexandria, VA! Here at Domino’s, we pride ourselves on being the pizza delivery leader since 1960, and we’re thrilled to be recognized for our exceptional service and teamwork. As an Assistant Manager, you’ll play a crucial role in keeping our store running smoothly when the General Manager isn’t around. You’ll ensure that every customer feels welcome and receives top-notch service, while also motivating your team to perform at their best. From managing food quality to overseeing cleanliness and sanitation, you’ll be involved in all aspects of daily operations. You’ll help coordinate deliveries, keep track of inventory, and provide support wherever it’s needed. Moreover, you’ll sharpen your leadership and communication skills by training team members and creating a positive work environment. We’re not just looking for someone to manage—it’s about inspiring others to succeed. Join us and discover why our most important ingredient is our people. If you’re eager to develop your skills and grow within a company that values hard work and community involvement, apply now to start your journey with Domino’s Pizza!

Frequently Asked Questions (FAQs) for Assistant Manager - 4342 Role at Domino's
What are the primary responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your primary responsibilities include overseeing daily operations when the General Manager is away, ensuring team members provide exceptional customer service, and maintaining food quality and sanitation standards. You’ll also be engaged in training staff, managing cash handling procedures, and contributing to labor scheduling to meet business needs.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, candidates should have excellent communication skills, the ability to multitask in a fast-paced environment, and a strong understanding of customer service. Leadership experience and proficiency with basic math for cash handling are also essential. Background checks may be required.

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How does the Assistant Manager role support Domino's Pizza's customer service objectives?

The Assistant Manager role is pivotal in supporting Domino's Pizza’s customer service objectives by ensuring that customers feel welcomed and valued. This is achieved through hands-on involvement in food preparation, supervising the team, and addressing any customer concerns effectively to ensure a positive dining experience.

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What does a typical day look like for an Assistant Manager at Domino's Pizza?

A typical day for an Assistant Manager at Domino's Pizza involves coordinating daily operations, supervising staff, managing food preparation and service quality, and ensuring cleanliness. You’ll be actively engaging with customers and staff, handling cash transactions, and helping to train team members for exceptional performance.

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What opportunities for growth exist for Assistant Managers at Domino's Pizza?

Assistant Managers at Domino's Pizza have fantastic opportunities for growth within the company. By demonstrating leadership capabilities and operational excellence, you can progress to higher managerial roles, such as General Manager or even Regional Manager, thanks to our commitment to promote from within.

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Common Interview Questions for Assistant Manager - 4342
Can you describe a time you successfully resolved a customer complaint?

When answering this question, focus on a specific instance that highlights your problem-solving skills and customer service abilities. Describe the scenario, the steps you took to resolve the issue, and the positive outcome that resulted.

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How would you handle training a new team member?

In your response, outline how you would approach training by creating a structured plan that includes both hands-on experiences and clear instructions. Emphasize the importance of patience and mentorship to ensure the new team member feels supported and confident.

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What strategies do you use to manage a busy restaurant environment?

Discuss your organizational skills and ability to prioritize tasks. Mention the importance of clear communication among team members and your willingness to step in wherever necessary to maintain efficiency during peak times.

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How do you maintain food safety and sanitation standards in the kitchen?

Answer by discussing the critical procedures you follow to ensure food safety, such as proper storage, cooking temperatures, and regular cleaning schedules. Highlight your commitment to training team members on these standards.

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What do you believe are the most important qualities of an effective manager?

Share your thoughts on qualities like leadership, communication, and decision-making. Provide examples of how these qualities have either benefited you in the past or how you plan to apply them as an Assistant Manager.

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Can you give an example of how you’ve motivated a team in the past?

Choose a specific experience where you inspired your team either through recognition programs, team-building activities, or simply by leading by example. Discuss the positive results that came from that motivation.

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How do you handle employee performance issues?

In your response, outline how you would approach performance discussions with a focus on constructive feedback. Stress your belief in the importance of open communication and follow-up to support employee improvement.

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What insights do you have regarding managing labor costs effectively?

Discuss your understanding of labor cost management, emphasizing strategies you would implement to optimize staffing levels while maintaining excellent customer service. Provide examples of metrics you would monitor.

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How do you keep yourself and your staff informed about company policies?

Highlight the importance of regular training sessions and open communication about updates or changes in company policies. Discuss how you would encourage your team to ask questions and share information.

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Why do you want to work for Domino's Pizza as an Assistant Manager?

Illustrate your enthusiasm for the brand by discussing your appreciation for Domino’s culture, community involvement, and opportunities for personal growth. Make sure to connect your experience to the company's values.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 16, 2024

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