Job details

Operations Support Specialist

Our client is seeking a highly organized and detail-oriented Operations Support Specialist to support the smooth functioning of their operations team. This role involves handling essential administrative tasks such as data quality control, invoicing reconciliation, contract generation, contractor management, and consultant sourcing. If you are tech-savvy, thrive in a fast-paced environment, and are driven to take on new challenges, we encourage you to apply.

Location: Fully-Remote (Work from Home), 9 AM - 5 PM PST

Key Responsibilities

Data Quality Control: You will ensure data accuracy and consistency by reviewing and verifying data across systems, resolving discrepancies, and implementing data quality standards.
Invoicing Reconciliation: You will reconcile consultant invoices with work performed and contracts, ensure timely processing, and address any billing discrepancies.
Contract Generation: You will assist in drafting, finalizing, and organizing contracts, agreements, and other legal documents.
Administrative Support: You will provide administrative support to the operations team, including scheduling meetings, preparing for them, and managing correspondence.
Process Improvement: You will identify opportunities to streamline processes, implement improvements, and introduce best practices for efficiency.
Contractor Management: You will manage contractor onboarding, performance, and offboarding while ensuring compliance with company policies and addressing any issues.
Consultant Sourcing: You will identify and source consultants for projects, evaluate their qualifications and manage their engagement process.

What Success Looks Like

Accurate Data Management: High-quality data with minimal discrepancies or errors.
Efficient Processes: Administrative tasks completed on time, with improved efficiency.
Seamless Contractor Operations: Effective management of contractors, with positive outcomes in onboarding and performance.
Strong Team Support: Positive feedback from the operations team on administrative and organizational support.

Qualifications

Experience:
- 1+ years of experience in an administrative or similar role.
- Previous MS Office experience or familiarity with data entry is highly advantageous.
- Prior experience using web-based databases is a plus.
Skills:
- Excellent organizational and time management skills.
- Attention to detail and accuracy in work.
- Ability to work independently and collaboratively.
- Strong English verbal and written communication skills.
- Problem-solving mindset with a focus on innovation and forward-thinking.

Preferred Qualifications

Fast learner and adaptive.
Tech-savvy with a strong attention to detail.
Extremely driven, with a desire to take on more responsibility and learn quickly.
Comfortable with change and willing to adapt to dynamic environments.
Transparent and open to direct communication and feedback.
Diligent, proactive, and able to ask deeper questions to understand theoretical foundations.

Opportunity

This is an exciting opportunity for a highly motivated individual who enjoys diving into the details and thrives in a fast-paced, ever-evolving environment. If you're ready to innovate and make an impact, we encourage you to apply.

Application Process:

To be considered for this role these steps need to be followed:

Fill in the application form
Record a video showcasing your skill sets

Average salary estimate

$40000 / YEARLY (est.)

min

max

$30000K

$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Operations Support Specialist, ProjectGrowth

Looking for a new adventure with an amazing company? Join our client in Cape Town as an Operations Support Specialist! In this fully remote role, you’ll be a key player in ensuring the operations team runs smoothly from 9 AM to 5 PM PST. If you’re someone who loves tackling new challenges and is tech-savvy, we want to hear from you! Your day-to-day will involve handling essential tasks that keep the wheels turning. You’ll be diving into data quality control, where accuracy is your best friend as you review and verify data to prevent discrepancies. Invoicing reconciliation will be part of your routine, ensuring invoices match work performed and contracts—keeping the finance team smiling! Contract generation and administrative support are also on your plate, so if you’re organized and detail-oriented, this might be the perfect fit! You’ll get to flex your problem-solving skills by identifying inefficiencies and implementing changes that contribute to the company’s success. By managing contractor operations and sourcing consultants for various projects, you’ll play a pivotal role in enhancing team performance. Previous experience in an administrative capacity will be beneficial, along with your proficiency in MS Office and potentially web-based databases. If you’re driven, a fast learner, and thrive in dynamic environments, seize this exciting opportunity and apply today!

Frequently Asked Questions (FAQs) for Operations Support Specialist Role at ProjectGrowth

What are the main responsibilities of an Operations Support Specialist at our client in Cape Town?

As an Operations Support Specialist at our client in Cape Town, your primary duties include data quality control, invoicing reconciliation, contract generation, administrative support for the operations team, identifying process improvements, contractor management, and sourcing consultants for various projects. These responsibilities are crucial for maintaining smooth operations and enhancing overall team efficiency.