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Assistant Manager(04445) - 1000 MIDWAY DRIVE

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.

Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Additional Information

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager(04445) - 1000 MIDWAY DRIVE, Domino's

Are you ready to take the lead? At Domino's Pizza in Harrington, Delaware, we're on the lookout for an enthusiastic and capable Assistant Manager to join our dynamic team. As an Assistant Manager, you'll be in the thick of the action, responsible for ensuring that every shift runs smoothly and efficiently. You have the opportunity to showcase your leadership skills, guiding your crew to deliver the best pizza experience possible. You'll master essential tasks like inventory control, managing costs, and fostering excellent customer relations, all while having a great time at work! Your ability to multitask, make sound judgments, and keep everything in check will be crucial. Beyond day-to-day operations, this role opens doors to many advancement opportunities. Many of our team members have climbed the ranks to become franchise owners! Plus, we pride ourselves on promoting diversity within our team, creating an environment where everyone's talents shine. With training and orientation provided on the job, you'll have the support to grow and thrive in this position. So, if you're a natural leader who thrives in a fast-paced environment and is passionate about delivering delicious pizza while having fun, then apply for the Assistant Manager position at Domino's Pizza today, and let your career soar!

Frequently Asked Questions (FAQs) for Assistant Manager(04445) - 1000 MIDWAY DRIVE Role at Domino's
What are the key responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your key responsibilities include overseeing daily operations to maintain efficiency, ensuring inventory control, managing cost controls, and providing excellent customer service. You'll also be accountable for staffing, training, and upholding company standards, setting a positive example for your team.

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What qualifications do I need to be an Assistant Manager at Domino's Pizza?

To qualify as an Assistant Manager at Domino's Pizza, you typically need a high school diploma or equivalent, with some management experience preferred. Strong communication skills, the ability to multitask, and a knack for problem-solving are essential to succeed in this position.

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Is there room for advancement as an Assistant Manager at Domino's Pizza?

Absolutely! Many employees who start as delivery drivers or assistant managers move up to become general managers, franchise owners, or even corporate managers. Domino's Pizza offers robust career advancement opportunities for dedicated and motivated team members.

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What skills are essential for an Assistant Manager at Domino's Pizza?

Essential skills for an Assistant Manager at Domino's Pizza include strong leadership abilities, excellent organizational skills, effective communication, and customer service excellence. Familiarity with cash control, inventory management, and a positive attitude towards a fast-paced environment are also critical.

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What does the work environment look like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is dynamic and fast-paced. You'll spend time managing your team inside the store while also handling deliveries, which may require navigating different terrains. The team culture is fun, supportive, and focused on collaborative success!

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Common Interview Questions for Assistant Manager(04445) - 1000 MIDWAY DRIVE
How do you handle stressful situations in a fast-paced environment like Domino's Pizza?

To answer this question effectively, share a specific example of a challenging situation you've faced in your previous roles. Emphasize your ability to stay calm, prioritize tasks, and lead your team through stressful moments, highlighting the positive outcomes of your actions.

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Can you describe your experience with team management?

When asked about team management, share examples of previous roles where you led teams. Discuss your approach to motivating team members, conducting training, and ensuring adherence to company policies, showcasing your success in fostering a productive work environment.

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What strategies do you use to ensure exceptional customer service?

Highlight your commitment to customer satisfaction by explaining specific strategies you've implemented, such as active listening, addressing concerns promptly, and training team members to deliver outstanding service. Provide examples that showcase your dedication to the customer experience.

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How do you manage time and prioritize tasks during a busy shift?

Answer by discussing your techniques for effective time management, such as creating to-do lists, delegating tasks, and using quick problem-solving skills. Illustrate your ability to remain organized and focused during hectic shifts, ensuring all tasks are completed efficiently.

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What techniques do you apply for effective inventory management?

Share your experience with inventory systems and controls you’ve implemented in previous roles. Emphasize your attention to detail and the importance of keeping accurate records to prevent shortages, and discuss how your strategies increase efficiency and reduce waste.

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How do you foster a positive team culture and motivate your employees?

Discuss specific approaches you’ve taken to create an engaging workplace culture, such as team-building activities, recognition programs, and encouraging open communication. Provide examples of successful employee motivation strategies you've implemented in past positions.

Join Rise to see the full answer
Describe a time when you had to resolve a conflict within your team.

Provide a detailed response about a specific instance where you handled a conflict. Focus on how you facilitated a dialogue between team members involved, the resolutions you proposed, and the positive impact on team dynamics that resulted from your intervention.

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How would you handle a situation with an upset customer?

Outline a step-by-step approach for addressing customer complaints, starting from listening to their concerns, apologizing sincerely, and proposing solutions. Reinforce how you prioritize customer satisfaction and learning from feedback to improve future interactions.

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What steps would you take to ensure food safety and quality during your shift?

Discuss your knowledge of food safety standards and practices you follow, such as regularly checking temperatures of food items, maintaining cleanliness, and conducting staff training on hygiene. Emphasize your commitment to delivering high-quality products consistently.

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Why do you want to work as an Assistant Manager at Domino's Pizza?

This is your chance to express your passion for the food industry and your admiration for Domino's Pizza’s commitment to customer satisfaction and teamwork. Illustrate your career goals and how you align with the company’s values, indicating your enthusiasm for contributing to its success.

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Photo of the Rise User
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
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Paternity Leave
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Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)

At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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