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Assistant Manager(05324) - 1227 W Centerton

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:

Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72 high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Hand Tasks

Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing walking and climbing duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

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$40000K

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What You Should Know About Assistant Manager(05324) - 1227 W Centerton, Domino's

At Domino's Pizza, we believe that the best leadership comes from those who are ready to roll up their sleeves and lead by example. As an Assistant Manager at our Centerton location on West Centerton Boulevard, you'll step into a role that's both rewarding and challenging. You’ll be the backbone of our operations, ensuring that everything runs smoothly during your shifts. This means overseeing everything from inventory and cash management to fostering positive customer relations. You'll be in charge of staffing, managing costs, and maintaining our high standards for cleanliness and customer service. With your multitasking ability, you'll be setting the tone for your crew while also juggling paper work and adhering strictly to our policies. You’re not just managing; you’re steering the ship of a vibrant, dynamic environment that values teamwork and fun. Domino's provides a gateway to growth – many of our leaders began as delivery drivers. It's a chance for you to elevate your career while being a crucial part of the team's success. Ready to make your mark? We’re excited to see what you bring to the table as our next Assistant Manager!

Frequently Asked Questions (FAQs) for Assistant Manager(05324) - 1227 W Centerton Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, your main responsibilities will include overseeing daily store operations, managing inventory levels, ensuring cash control, and providing exceptional customer service. You'll lead by example, ensuring that all team members adhere to company policies and standards, while also handling staff scheduling and training. Essentially, you’ll be the driving force behind maintaining a positive work environment and delivering great experiences for both customers and employees.

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What qualifications do I need to apply for the Assistant Manager position at Domino's Pizza?

To apply for the Assistant Manager position at Domino's Pizza, candidates should possess strong leadership skills, excellent communication abilities, and a good understanding of cost control and inventory management. A high school diploma or equivalent is generally required, along with prior experience in a management role, preferably in a fast-paced customer service environment. Being able to work in a team-oriented setting and multitask efficiently is also important for this role.

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Is prior experience necessary to become an Assistant Manager at Domino's Pizza?

While prior management experience is beneficial for the Assistant Manager position at Domino's Pizza, it’s not a strict requirement. Many successful managers started their journey within the company in lower positions, gaining valuable experience along the way. What’s important is your willingness to learn and adapt, along with a passion for delivering excellent customer service and leading a team.

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What is the work environment like for an Assistant Manager at Domino's Pizza?

The work environment for an Assistant Manager at Domino's Pizza is fast-paced and dynamic, where no two days are the same. You’ll be engaged in a variety of tasks, from managing staff to interacting with customers. The culture emphasizes teamwork, fun, and service excellence. You’ll often face challenges related to time management and operational efficiency, making it a stimulating environment that can lead to significant personal and professional growth.

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What opportunities for advancement does Domino's Pizza offer for Assistant Managers?

Domino's Pizza is committed to promoting from within, offering extensive opportunities for advancement for Assistant Managers. Many individuals who start as delivery drivers or crew members have climbed the ladder to positions such as General Manager or even franchise ownership. With performance-based advancement, you can expect to grow your career alongside your skills and contributions to the team.

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Common Interview Questions for Assistant Manager(05324) - 1227 W Centerton
How do you handle difficult customers as an Assistant Manager at Domino's Pizza?

To effectively handle difficult customers, it's important to listen actively, empathize with their concerns, and respond calmly. You can say something like, 'I understand your frustration, and I’m here to help.' Always offer a solution or a way to rectify the situation, demonstrating that customer satisfaction is a priority.

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Can you describe a time when you had to lead a team during a busy shift?

During a busy shift, effective communication is key. You might explain, 'Before the rush began, I held a brief meeting to delegate tasks and ensure everyone was on the same page. During peak times, I monitored workflow and stepped in wherever necessary to support my team, ensuring we met customer demands efficiently.'

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What techniques would you use to manage inventory effectively?

I would implement regular inventory checks and ensure my team follows consistent stock rotation practices. Additionally, training them on the importance of inventory management would be vital. I would also keep an eye on sales trends to predict needs accurately and reduce waste while maximizing profitability.

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How would you ensure adherence to company policies and procedures among your staff?

Setting clear expectations and leading by example is essential. I would regularly review policies during team meetings and provide constructive feedback. Additionally, recognizing employees who consistently follow procedures can foster a culture of compliance and accountability.

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Describe your experience with cash management in your previous roles.

I have managed cash handling processes by maintaining accurate cash registers, performing regular audits, and reconciling discrepancies promptly. I would emphasize the importance of accountability and integrity to my staff to ensure a transparent cash management system.

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What strategies would you employ to improve customer satisfaction?

Improving customer satisfaction starts with training staff to provide friendly service and resolve issues promptly. I would also encourage gathering feedback through surveys or direct interactions, allowing us to continuously refine our service and product offerings based on customer insights.

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How do you prioritize tasks in a fast-paced environment?

I prioritize tasks by assessing urgency and impact. I like to make a to-do list that outlines immediate needs versus longer-term goals. This helps me delegate tasks effectively and ensures that critical operational aspects are always covered first.

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Can you provide an example of how you motivated a team during a challenging situation?

In challenging situations, I believe motivation comes from clear communication and encouragement. I remember a busy holiday week where I organized team-building activities during breaks, which boosted morale and fostered camaraderie. I also made sure to acknowledge individual efforts, which motivated everyone to work harder.

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What role does teamwork play in the success of a store like Domino's Pizza?

Teamwork is crucial in a fast-paced environment like Domino's Pizza. When everyone works collaboratively, tasks are completed more efficiently, which keeps customers happy and improves overall store performance. A tight-knit team can better handle challenges and find solutions together.

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What is your approach to training new employees as an Assistant Manager?

My approach to training new employees is hands-on and supportive. I prefer using a mix of shadowing experienced staff and structured training sessions. Encouraging new hires to ask questions and providing continuous feedback helps them gain confidence and develop skills quickly.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 21, 2025

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