Assistant Manager(05902) - 10493 D'Iberville Blvd

As an Assistant Manager at RPM Pizza in D'Iberville, you'll be responsible for overseeing store operations, ensuring excellent customer service, training team members, and managing shifts. Your role will also involve keeping the store clean, upholding safety standards, and helping the General Manager work towards the store's goals. It's crucial to have strong leadership skills to guide your team and create a fun, productive atmosphere.

To become an Assistant Manager at RPM Pizza, you must be at least 18 years old. Strong communication skills and a positive attitude are essential, as well as the ability to stand and lift up to 25 pounds. Being Food Safety Certified is required and completing special training like Pizza College is part of the job to enhance your skill set for leading your team successfully.

Starting as an Assistant Manager at RPM Pizza opens the door for significant career advancement. You can further develop your leadership skills through RPM Pizza College, learn team-building and problem-solving techniques, and gain valuable experience that can help you move up within the company. There are numerous opportunities for growth within the organization due to its expanding nature.

Assistant Managers at RPM Pizza enjoy competitive pay and bonus opportunities, along with benefits like medical, dental, vision, and life insurance if enrolled in the company medical plan. Additionally, there is a 401K program to ensure your future savings. The supportive work environment also allows for personal development and community engagement through various sponsorships.

At RPM Pizza, you can expect a fun, engaging work environment that promotes teamwork and a positive atmosphere. As an Assistant Manager, you will play a vital role in creating this environment for both employees and customers, ensuring that everyone has a great experience every day.

When handling conflicts between team members as an Assistant Manager, it’s important to listen to both sides calmly, assess the situation fairly, and encourage open communication. It’s also crucial to mediate the conversation and help them find a solution that works for everyone while promoting teamwork and respect.

To motivate my team at RPM Pizza, I focus on setting clear goals and recognizing individual contributions. Providing constructive feedback, celebrating successes, and fostering a friendly, supportive atmosphere can go a long way in keeping morale high and encouraging teamwork.

In a previous role, a situation arose where we were short-staffed during a peak hour. I quickly assessed the situation, reallocated tasks, and jumped in to help serve customers. This not only kept the service running smoothly but also demonstrated to the team the importance of flexibility and teamwork in a fast-paced environment.

Ensuring excellent customer service involves training the team to prioritize customer needs, responding promptly and positively to inquiries, and frequently seeking feedback. I also emphasize the importance of a welcoming environment so that customers feel valued and appreciated.

The most challenging aspect of being an Assistant Manager is balancing multiple responsibilities simultaneously, especially during high-pressure times. However, I approach challenges with a can-do attitude and belief in teamwork, allowing me to delegate tasks effectively.

Building relationships within the team involves open communication, regular team meetings, and social activities outside of work. I prioritize getting to know my team members personally, which fosters trust and a collaborative work culture.

In conducting a training session for new hires, I would outline the store’s values and expectations first. Then, I would combine hands-on experience with interactive learning, allowing new hires to ask questions and practice tasks while I provide constructive feedback.

My experience with managing inventory includes maintaining stock levels, conducting regular audits, and ordering supplies efficiently. Keeping accurate records is vital, and I utilize software tools to streamline this process while ensuring compliance with company standards.

Handling seasonal rushes requires strategic planning and staffing. I analyze previous rush periods to anticipate needs, secure adequate staffing, and set clear expectations for the team to maintain quality service under pressure.

Essential qualities for an Assistant Manager at RPM Pizza include strong leadership skills, effective communication, problem-solving capabilities, and a customer-centric approach. Additionally, having a positive attitude and a passion for the pizza industry are crucial for creating a successful team environment.