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Executive Business Partner

At Sur we are all about helping people achieve their personal and professional goals.

This is more than a job. It is a collaboration that develops skills and creates unforgettable opportunities bigger than your wildest dreams.

But, like everything in life...reward comes from hard work. Being an XP isn't always easy, it requires resilience, creativity, and a desire to go above and beyond.

If you are hungry for a challenge, have impeccable interpersonal skills, and want to learn and develop whilst you build a career, read on.

As an Executive Business Partner, you will work closely with our CEO or other members of our senior leadership teams, as well as our organization's internal and external stakeholders, to implement the company’s vision through strategy, executive support, project management, change management, and communication management.

  • Assist in managing the day-to-day operations of the company.
  • Provide administrative support to operations staff.
  • Update and maintain operation procedures and documentation.
  • Organize and schedule meetings and appointments for the operations team.
  • Compile and process operation-related reports and forms.
  • Handle customer inquiries and complaints when necessary.
  • Coordinate with other departments to ensure compliance with inter-departmental protocols.
  • Assist in the management of operational budgets and expenses.
  • Support the management with operational issues and the implementation of new directives for service enhancement.
  • Research and develop plans for personal and professional growth.
  • Surprise and delight leadership by demonstrating initiative.
  • Build rapport with our existing business network and team and help to manage these important relationships.
  • Drive internal and external communications, presentations, reports, and social media.

What do I need to be successful?

  • Whilst we invest in your training and development, you’ll need to provide your own devices.
  • A suitable work-from-home space in Latin America.
  • Internet connection: 30 Mbps minimum.
  • Excellent command of the English language, both spoken and written.
  • Willingness to work full-time (40 hours/week) Mon-Fri 10 am EST to 6 pm EST (give or take).
  • Working knowledge of Google Suite (Gmail, Calendar, Drive, Docs, Sheets, Forms, Slides) and productivity and project management tools/apps.
  • Preferably experienced with online/remote/virtual work, however not essential.
  • A charismatic ‘can do’ attitude".

Who are we looking for?

  • Proven experience as an operations assistant or in a similar administrative role.
  • Familiarity with office management procedures and basic accounting principles.
  • Excellent organizational and time-management skills.
  • Strong communication and interpersonal abilities.
  • Attention to detail and problem-solving skills.
  • Knowledge of clerical practices and procedures.
  • Basic understanding of business management and operations.
  • High school diploma; additional qualifications as an Administrative assistant will be a plus.
  • Ability to work independently and as part of a team in a fast-paced environment.
  • Are motivated by impact and driven by wanting to help others.  
  • Embody trust and dependability.
  • Can tackle complex problems and offer creative solutions.
  • Take pride in the quality of their work and in constantly improving.
  • Foster a strong desire to learn and develop.
  • Have deep emotional and social intelligence. 
  • Base Salary + Bonus
  • Fully remote work environment
  • Unlimited vacation policy
  • Flexible work hours
  • Frequent company happy hours, get-togethers and good times!

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Executive Business Partner, Sur

At Sur, we believe in empowering individuals to reach their personal and professional aspirations, and that’s why we’re on the lookout for a dynamic Executive Business Partner to join our team. This role is truly more than just a job; it’s a unique collaboration where your creative ideas and resilience can lead to transformative opportunities. As an Executive Business Partner, you’ll be partnering closely with our CEO and senior leaders, driving the mission of our organization forward. You’ll be at the heart of operational management, ensuring that day-to-day tasks run smoothly while supporting the strategic vision of the company. Your responsibilities will include managing schedules, organizing critical meetings, compiling operational reports, and enhancing internal and external communications. We value initiative, so surprising and delighting our leadership team with fresh ideas is always encouraged. To succeed in this role, a knack for problem-solving, excellent interpersonal skills, and a proactive attitude are vital. You’ll also need to provide your own devices and have a dedicated workspace in Latin America, along with a stable internet connection. While we offer comprehensive training and development, your willingness to learn and adapt is equally important. The perks? Enjoy a fully remote workspace, a flexible work schedule, unlimited vacation, and a supportive team culture that knows how to have a good time while achieving greatness. If you’re ready to take on a real challenge and make a significant impact, then we can’t wait to meet you!

Frequently Asked Questions (FAQs) for Executive Business Partner Role at Sur
What are the key responsibilities of an Executive Business Partner at Sur?

As an Executive Business Partner at Sur, you will be integral in managing day-to-day operations, and will also provide crucial administrative support to operations staff. You’ll be responsible for organizing meetings, handling customer inquiries, and ensuring compliance with inter-departmental protocols. Additionally, you will support management by addressing operational issues and implementing new directives to enhance services.

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What qualifications do I need to apply for the Executive Business Partner position at Sur?

To be considered for the Executive Business Partner role at Sur, candidates should have proven experience as an operations assistant or in a similar administrative role. While a high school diploma is required, additional qualifications such as being an Administrative Assistant will be a plus. Strong communication skills, organization, and a friendly attitude are also essential for this position.

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What type of work environment can I expect working as an Executive Business Partner at Sur?

The Executive Business Partner role at Sur offers a fully remote work environment, allowing you to work from your own dedicated space in Latin America. We embrace flexible hours and trust our team members to manage their time effectively, ensuring a work-life balance that fits your lifestyle.

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What are the working hours for the Executive Business Partner role at Sur?

As an Executive Business Partner at Sur, you will typically be expected to work full-time, approximately 40 hours per week, from Monday to Friday, with hours ranging from around 10 AM EST to 6 PM EST. This ensures that you are available during critical working times for collaboration with the leadership team.

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How does Sur support the personal and professional growth of its Executive Business Partners?

At Sur, we invest heavily in the training and development of our Executive Business Partners. You will have opportunities to engage in personal and professional growth plans, along with access to resources that encourage continuous learning, helping you to gain new skills and advance in your career.

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Common Interview Questions for Executive Business Partner
Can you describe your experience in operations management as an Executive Business Partner?

When answering this question, focus on specific examples from your past roles that highlight your management of day-to-day operations. Discuss how you handled administrative tasks, managed budgets, and contributed to process improvements.

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How do you prioritize tasks in a fast-paced work environment?

Provide a clear strategy for prioritization, such as using task management tools or methodologies like Eisenhower's Matrix. Share an example of a time when you successfully prioritized tasks effectively under pressure.

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What tools or software are you familiar with that would be beneficial as an Executive Business Partner at Sur?

Mention your experience with tools like Google Suite, project management apps, and any relevant software. Be specific about how you've used these tools to support operations in previous roles.

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How do you approach problem-solving when faced with operational challenges?

Discuss your methodical approach to solving problems, including gathering data, analyzing the situation, and considering input from others. Support your strategy with an example of a challenge you've successfully resolved in a previous role.

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Can you give an example of a time when you supported senior leadership effectively?

Describe a specific scenario where your assistance made an impact on senior leadership's operations. Highlight your role in managing appointments, coordinating meetings, or preparing reports that facilitated their decision-making.

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What qualities do you think are essential for an Executive Business Partner?

Focus on qualities such as communication skills, attention to detail, adaptability, and a proactive mindset. Illustrate each quality with examples of how they have helped you in your past experiences.

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How do you handle customer inquiries and complaints?

Explain your approach to customer service, emphasizing active listening, empathy, and problem-solving. Provide an example that illustrates your effective handling of a challenging customer interaction.

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Describe a situation where you demonstrated initiative in the workplace.

Recall an instance where you went above and beyond your job description to improve a process or team morale. Discuss the impact of your actions and what you learned from the experience.

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How would you foster relationships within the team and with external stakeholders?

Discuss your techniques for building rapport, such as regular communication, seeking feedback, and collaborating on projects. Back up your answer with an example of successful relationship-building in your previous roles.

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What motivates you to work in an Executive Business Partner role?

Express your intrinsic motivations, such as a passion for supporting leaders, the excitement of strategic execution, and a commitment to personal growth. Share how these motivations align with Sur's mission and culture.

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Full-time, remote
DATE POSTED
January 5, 2025

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