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Chief Operating Officer @ Real Estate Investment Firm

Job Title: Chief Operating Officer

Location: Cleveland, OH (Hybrid; travel OK)

Our client is a dynamic, fast-growing real estate investment firm specializing in the acquisition, renovation, and disposition of residential properties. Founded on the principles of operational excellence and scalable growth, they have established a strong presence in the Cleveland market with ambitious plans for multi-market expansion.

Their success is built on a foundation of strategic property selection, efficient renovation processes, and strong property management. They are currently scaling their operations significantly, with plans to expand their monthly transaction volume and enter new markets. Their team combines real estate expertise with operational innovation to create value for their investors while contributing to community development.

They pride themselves on their entrepreneurial culture, where quick decision-making and execution are valued, and team members are empowered to drive meaningful impact. As they enter their next phase of growth, they are seeking exceptional talent to help shape and scale their operations across multiple markets.

Position Overview:

They are seeking a hands-on Chief Operating Officer to lead and scale their real estate operations, initially focusing on the Cleveland market with planned expansion to additional regions. The ideal candidate will be both strategic and tactical, capable of building and managing teams while being willing to roll up their sleeves and work directly in the field when needed.

Key Responsibilities:

  • Operations Leadership

    • Oversee the entire acquisition-to-disposition process, including property sourcing, renovation, leasing, and sales

    • Build and manage high-performing teams across acquisitions, construction management, and property management

    • Develop and implement systems, processes, and KPIs to create a consistent, repeatable business model

    • Create operational playbooks that can be replicated in future markets

    • Manage and optimize the speed of property turnaround to maximize capital efficiency

  • Team Development

    • Recruit, hire, and develop key personnel across all operational functions

    • Build a mid-level management structure to support scaling operations

    • Oversee construction managers, property managers, and acquisition specialists

    • Ensure proper training and accountability across all operational teams

  • Construction & Property Management

    • Oversee renovation projects from scope definition through completion

    • Manage contractor relationships, bidding processes, and project timelines

    • Ensure quality control and compliance with renovation standards

    • Supervise property management operations, including tenant screening, leasing, and maintenance

  • Financial Performance

    • Drive operational efficiency to maximize per-unit profitability

    • Manage renovation budgets and operational costs

    • Work to reduce project timelines to increase capital turnover and annual returns

    • Implement controls to prevent theft and ensure financial integrity

Qualifications

  • Proven experience in real estate operations, preferably in residential property management or development

  • Strong track record of scaling operations and building teams

  • Experience with construction management and contractor oversight

  • Demonstrated ability to create and implement operational systems and processes

  • Strong financial acumen and experience managing budgets

  • Excellence in project management and ability to manage multiple priorities

  • Outstanding leadership and team-building capabilities

Location & Travel

  • Initial presence required in Cleveland, Ohio (travel OK)

  • Company-provided temporary housing available for first 6 months

  • Flexibility for remote work/travel home on weekends

  • Future travel to additional markets as the company expands

What they Offer:

  • Base salary commensurate with experience

  • Performance-based bonus structure tied to unit volume and profitability

  • Significant earning potential as the company scales to 100 units per month

  • Comprehensive benefits package

Average salary estimate

$150000 / YEARLY (est.)
min
max
$120000K
$180000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Chief Operating Officer @ Real Estate Investment Firm, Right Hand Talent

Join the dynamic team at a leading real estate investment firm as the Chief Operating Officer! Based in Cleveland, OH, this firm specializes in the acquisition, renovation, and disposition of residential properties, and they're on a mission to expand into new markets. As a deeply strategic and hands-on leader, you'll have the chance to drive operational excellence while scaling their real estate operations. The ideal COO will oversee everything from property sourcing and renovation to leasing and sales, ensuring that every step of the acquisition-to-disposition process runs smoothly. You'll build and lead high-performing teams across various functions, develop efficient systems and processes, and create operational playbooks that lay the foundation for future growth. With a true entrepreneurial spirit, this firm values quick decision-making and recognizes the importance of empowering its team members to drive significant impact. Beyond managing the renovation projects, contractor relationships, and quality control, you'll also focus on maximizing profitability and financial performance, ensuring every aspect of the operation is finely tuned. This role offers flexibility with hybrid work options and travel, providing temporary housing for the first six months. With a significant earning potential tied to performance and growth, this opportunity promises to advance your career while contributing positively to community development. If you're ready to take on a pivotal role in an ambitious firm with expansive plans ahead, we want to hear from you!

Frequently Asked Questions (FAQs) for Chief Operating Officer @ Real Estate Investment Firm Role at Right Hand Talent
What are the key responsibilities of the Chief Operating Officer at the Real Estate Investment Firm?

The Chief Operating Officer at the Real Estate Investment Firm is responsible for overseeing the entire acquisition-to-disposition process, building high-performing teams, and developing operational systems that ensure consistency across all functions. This includes managing renovations, enhancing property management operations, and driving financial performance by maximizing profitability per unit.

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What qualifications are required for the Chief Operating Officer position at the Real Estate Investment Firm?

Candidates for the Chief Operating Officer role must have proven experience in real estate operations, particularly in residential property management or development. A strong track record of scaling operations, financial acumen, and outstanding leadership capabilities are essential. Experience in construction management and the ability to implement effective systems and processes are also key.

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How does the Chief Operating Officer contribute to the growth of the Real Estate Investment Firm?

The Chief Operating Officer contributes significantly to the growth of the Real Estate Investment Firm by developing strategic frameworks that support scaling operations across multiple markets. Through effective team building, efficient project management, and the creation of operational playbooks, the COO ensures that the firm can replicate its success in new areas while maximizing performance in existing ones.

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What is the company culture like at the Real Estate Investment Firm for the Chief Operating Officer?

The company culture at the Real Estate Investment Firm is entrepreneurial and fast-paced, valuing quick decision-making and execution. The organization encourages team members to take initiative and drive impactful changes while fostering an environment of collaboration and support as they work towards ambitious growth targets.

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What performance incentives are offered to the Chief Operating Officer at the Real Estate Investment Firm?

The Chief Operating Officer is offered a performance-based bonus structure tied to unit volume and profitability. As the firm scales and increases its transactional volume, the earning potential significantly grows, reflecting the COO's contributions to the firm's success.

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Common Interview Questions for Chief Operating Officer @ Real Estate Investment Firm
Can you describe your experience in managing real estate operations?

When answering this question, share specific examples of your past roles where you oversaw property management, acquisitions, renovation projects, or financial performance. Highlight your leadership style and how you built high-performing teams to enhance operational efficiency.

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How do you approach creating operational systems in a real estate business?

Explain your method for assessing current operations, identifying inefficiencies, and designing scalable processes. Discuss any frameworks or tools you've used to implement systems that ensure consistency and success in operations.

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What strategies do you use to maximize profitability in real estate transactions?

Outline specific strategies such as optimizing renovation costs, managing budgets effectively, and increasing capital turnover. Share examples of past successes in reducing project timelines and enhancing per-unit profitability.

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How do you handle conflicts within your team during a project?

Articulate your approach to conflict resolution, emphasizing communication and collaboration. Discuss how you prioritize team goals and foster an environment of constructive feedback to resolve issues swiftly and keep projects on track.

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Describe your experience managing contractor relationships.

Discuss your methods for establishing and maintaining strong relationships with contractors, including negotiation techniques, clear communication of expectations, and monitoring performance to ensure project standards are met.

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How do you ensure compliance with renovation standards?

Explain your strategies for setting clear quality control benchmarks and conducting regular inspections. Share how you engage with teams to educate them on compliance standards and encourage accountability in completing projects.

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What is your leadership style when building a team for operations?

Detail your leadership approach, highlighting the importance of empowering team members, fostering professional development, and aligning each individual's goals with broader company objectives to promote a cohesive work environment.

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How do you track and measure operational performance?

Describe the KPIs you've implemented in previous roles and how you utilize data to analyze performance trends. Discuss your experience in adjusting strategies based on data insights to drive continuous improvement.

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What qualities do you look for when hiring new team members?

Focus on your criteria for evaluating potential candidates, including relevant experience, cultural fit, adaptability, and a proven ability to work in fast-paced environments. Share how these qualities contribute to building strong, effective teams.

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Discuss a time when you had to make a significant decision quickly. What was the outcome?

Provide a specific example demonstrating your decision-making skills under pressure. Emphasize how your quick thinking led to positive results, and reflect on the lessons learned from the experience to showcase your growth.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
December 31, 2024

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