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Assistant Manager(06901) - 1838 Cooper St. - job 1 of 2

Job Description

ABOUT THE JOB


You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.


You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!


JOB REQUIREMENTS AND DUTIES


You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.


In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.


ADVANCEMENT


Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.


DIVERSITY


Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.


SUMMARY STATEMENT


We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!


QUALIFICATIONS


General job duties for all store team members


Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Prepare product.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.


Training


Orientation and training provided on the job.


Communication Skills


Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the
phone and in person.


Essential Functions/Skills


Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders.

Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.


WORK CONDITIONS


Exposure to


Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.


SENSING


Talking and hearing on telephone.

Near and mid-range vision for most in-store tasks.

Depth perception.

Ability to differentiate between hot and cold surfaces.


TEMPERAMENTS


The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTSincluding, but not limited to the following:


Standing


Most tasks are performed from a standing position.


Walking


For short distances for short durations.

Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".


Sitting


Paperwork is normally completed in an office at a desk or table.


Lifting


Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72"high.


Carrying


Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing


To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.


Climbing


Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Stooping/Bending


Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.


Crouching/Squatting


Performed occasionally to stock shelves and to clean low areas.


Reaching


Reaching is performed continuously; up, down and forward.

Workers reach above 72"occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.


Hand Tasks


Eye-hand coordination is essential. Use of hands is continuous during the day.

Frequently activities require use of one or both hands.

Shaping pizza dough requires frequent and forceful use of forearms and wrists.

Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.


Machines, Tools, Equipment, Work Aids


Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.


DRIVING SPECIFIC JOB DUTIES


Deliver product by car and then to door of customer.

Deliver flyers and door hangers.


REQUIRES


Valid driver's license with safe driving record meeting company standards.

Access to an insured vehicle which can be used for delivery.


ESSENTIAL SKILLS


Navigational skills to read a map, locate addresses within designated delivery area.

Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.


PHYSICAL DEMANDS


Carrying


During delivery, carry pizzas and beverages while performing"walking" and "climbing" duties.


Driving


Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.


Walking


Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.


Climbing


During delivery of product, navigation of five or more flights of stairs may be required.


WORK CONDITIONS


Exposure To


Varying and sometimes adverse weather conditions when delivering product, driving and couponing.


SENSING


Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Assistant Manager(06901) - 1838 Cooper St., Domino's

Are you ready to take the lead? Domino's Pizza is on the lookout for an enthusiastic and driven Assistant Manager at our 1838 Cooper St. location in Arlington, TX! If you've always had a knack for guiding a team and ensuring everything runs smoothly, this role is tailor-made for you. As an Assistant Manager, you'll be the backbone of our store, responsible for daily operations during your shifts. Expect to oversee cost controls, inventory management, and customer relations all while maintaining high standards of service and cleanliness. Your keen instincts and multitasking abilities will come into play as you manage staffing, adhere to policies, and ensure all procedures are followed diligently. In this fun and flexible environment, you’ll foster great customer service and help craft an unforgettable experience for our patrons. Throughout your time with us, not only will you refine your managerial skills, but you might also pave your way toward advancement opportunities—from management to potentially becoming a franchise owner! At Domino's, we truly believe our people come first and recognize the unique talents each team member brings. So, if you're ready to step up and show what you’re made of, we would love to see your application for the Assistant Manager position and help us continue delivering excellence in pizza!

Frequently Asked Questions (FAQs) for Assistant Manager(06901) - 1838 Cooper St. Role at Domino's
What are the responsibilities of an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you will oversee all aspects of the store's operations during your shift. This includes managing customer relations, controlling costs, maintaining inventory, and ensuring the team adheres to operational policies. You'll also set the standard for staffing, cleanliness, and great customer service, making this a critical role in maintaining the store's success.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, applicants should have strong leadership skills, an ability to multitask, and a basic understanding of math for cash handling. Prior experience in a food service or retail setting is a plus, along with excellent communication skills to effectively interact with customers and team members.

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Is there room for advancement from the Assistant Manager role at Domino's Pizza?

Absolutely! At Domino's Pizza, many team members start as delivery drivers and gradually work their way up through the ranks. From Assistant Manager to general manager and even to franchise ownership, the potential for career growth is limitless for those who demonstrate dedication and strong performance.

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What kind of training can I expect as an Assistant Manager at Domino's Pizza?

When you step into the Assistant Manager role at Domino's Pizza, comprehensive training is provided on the job. This includes not only operational procedures but also management skills to help you grow and succeed. You'll learn about inventory management, customer service enhancements, and staff training techniques tailored to our unique environment.

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What are the working conditions like for an Assistant Manager at Domino's Pizza?

Working as an Assistant Manager at Domino's Pizza involves being on your feet for most of the shift, working both indoors and occasionally outdoors. You may experience varying temperatures as you manage operations, and you'll be required to navigate busy periods while maintaining a positive attitude and ensuring high-quality service.

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Common Interview Questions for Assistant Manager(06901) - 1838 Cooper St.
Can you describe a time when you had to handle a difficult customer situation as an Assistant Manager?

When answering this question, it's essential to focus on your conflict resolution skills. Discuss a specific scenario where you listened to the customer's concerns, empathized with them, and offered a solution that met their needs while adhering to company policies. Highlight the importance of customer satisfaction and maintaining the store's reputation.

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How do you prioritize tasks during a busy shift as an Assistant Manager?

To answer this question effectively, share your strategies for multitasking and prioritizing tasks by urgency and importance. Discuss how you assess the store's needs, delegate responsibilities to your team, and ensure that customer service remains a top priority even during peak hours.

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What strategies would you implement to motivate your team as an Assistant Manager at Domino's Pizza?

In your response, focus on positive reinforcement techniques, setting clear expectations, and creating a fun work environment. You can mention team-building activities or incentives for achieving sales targets that foster collaboration and excitement among team members.

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What do you believe is essential in maintaining a clean and efficient workspace?

Discuss the importance of regular cleaning schedules, assigning responsibilities to team members, and leading by example. Emphasize that a clean workspace is essential for food safety, customer satisfaction, and overall operational efficiency, which are critical in a managerial role.

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How do you approach training new team members as an Assistant Manager?

Explain your approach to onboarding new employees, including providing thorough training on procedures, fostering a welcoming atmosphere, and encouraging questions. Highlight the importance of mentoring and offering continuous support as they acclimate to their roles.

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What do you consider the most important qualities in an Assistant Manager?

Discuss traits such as leadership, communication, problem-solving skills, and the ability to motivate a team. Emphasize that as an Assistant Manager, fostering a positive environment and supporting team collaboration while meeting operational goals is crucial.

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How would you handle a situation where team members are not following company policies?

In your answer, emphasize the importance of addressing policy violations directly with the involved team members. Discuss how you would provide constructive feedback, reinforce the significance of company standards, and ensure that everyone understands their responsibilities going forward.

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Can you describe how you would handle a cash discrepancy at the end of your shift?

Talk about methods for accurately tracking cash throughout the shift, such as monitoring sales and reporting issues immediately. Discuss your approach to investigating discrepancies calmly and thoroughly, reinforcing the importance of accountability and trust within the team.

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What steps would you take to enhance customer service at your store?

Your response should include practices such as seeking customer feedback, training staff in excellent service techniques, and implementing a system to recognize and reward positive customer interactions. Highlight the goal of creating a memorable experience that encourages customers to return.

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Why do you want to be an Assistant Manager at Domino's Pizza?

Articulate your passion for the pizza industry and your desire to be part of a reputable brand. Highlight your leadership skills and experience as reasons why you believe you would excel in this role, showcasing your commitment to contributing positively to the team and the company.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 9, 2025

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