Customer Service Rep(07108) - 2317 SW 336th Street

As a Customer Service Representative at Seattle Domino's, your primary responsibilities include greeting customers, answering phone calls, taking and preparing orders, and ensuring excellent customer service. Additionally, you'll be operating the register to process sales and maintain a clean and organized work environment.

To apply for the Customer Service Representative position at Seattle Domino's, you need to be at least 16 years old, have strong people skills, and a positive attitude. It's essential to communicate effectively in English, both verbally and in writing, and you should be capable of multitasking in a fast-paced environment.

The pay for a Customer Service Representative at Seattle Domino's is set at $17.00 per hour, supplementing with tips. We also provide paid sick leave according to Washington State law, along with medical, vision, and dental benefits for qualifying employees.

Absolutely! At Seattle Domino's, we foster a positive and collaborative work environment that encourages growth. Many of our team members advance to supervisory or management positions due to their dedication and the skills they acquire while working with us.

A successful Customer Service Representative at Seattle Domino's is friendly, dependable, and enjoys helping others. Being a team player who is punctual and capable of effective communication is crucial. Additionally, a positive attitude and the ability to multitask in a lively setting are key traits.

When dealing with a dissatisfied customer, it’s important to remain calm and listen actively to their concerns. Acknowledge their feelings, apologize for any inconvenience, and offer a solution to make things right. This approach reflects excellent customer service that Seattle Domino's prides itself on.

In your answer, share a specific example where you went above and beyond for a customer. Focus on the steps you took to ensure their satisfaction and what the outcome was. Highlighting personal experiences that align with the values of Seattle Domino's will showcase your fit for the role.

Elaborate on your time management strategies, such as prioritizing tasks, setting goals, and staying organized. Share relevant experiences that demonstrate your capability to multitask and maintain efficiency, especially in a bustling environment like Seattle Domino's.

If you're unsure about taking a customer's order, it’s best to ask questions for clarification. Ensuring accuracy is vital. If necessary, also seek assistance from a fellow team member. Demonstrating a willingness to learn and prioritize customer satisfaction is crucial in this role at Seattle Domino's.

Discuss your enthusiasm for pizza and the rewarding nature of working in customer service. Mention Team Seattle Domino's positive work environment and the potential for growth, aligning your personal values with the company’s mission.

To encourage a customer to try a new product, express genuine enthusiasm and provide enticing details about the item. Share personal recommendations and, if possible, offer a discount or a sample to pique their interest. This approach directly aligns with the customer-oriented philosophy at Seattle Domino's.

To maintain a clean workspace, I would adhere to prescribed hygiene standards, regularly sanitize surfaces, and ensure that all items are equally organized. Coordination with team members to uphold cleanliness will enhance efficiency and create a welcoming environment for customers.

Managing multiple tasks involves prioritizing effectively. During peak hours, I'd focus on the most pressing customer needs first, maintain a composed demeanor, and ensure communication with fellow team members for streamlined operations. Working cohesively with the team is essential at Seattle Domino's.

Staying motivated during repetitive tasks can be achieved by setting small goals for myself and reminding myself of the bigger picture—satisfying customers and contributing to the team's success. Keeping a positive attitude can also inspire those around you at Seattle Domino's.

Key qualities of a successful team player include communication, collaboration, reliability, and a positive attitude. Demonstrating these traits will not only enhance your performance but also contribute significantly to the supportive culture at Seattle Domino's.