Customer Service Rep(07115) - 4538 Martin Way E, Suite #107

As a Customer Service Representative at Domino's, your main responsibilities will include greeting customers with a smile, operating the register to process orders and payments, preparing pizzas according to company standards, and maintaining a clean workspace. Customer interaction is key, so providing excellent service while multitasking is essential.

To apply for the Customer Service Representative position at Domino's, you need to be at least 16 years old, have solid communication skills in English, and be capable of handling basic math. A positive attitude, team-oriented mindset, and a professional appearance are also important for fitting within our company culture.

Customer Service Representatives at Domino's earn an hourly wage of $17.00, in addition to tips. We also believe in supporting our employees with paid sick leave in compliance with Washington State law and offer medical, vision, and dental benefits for qualifying part-time and full-time staff.

At Domino's, Customer Service Representatives enjoy a positive and collaborative work environment. We prioritize teamwork and growth potential, ensuring that employees feel valued and supported in their roles. The fast-paced setting makes every shift dynamic and engaging.

Yes! At Domino's, there are numerous opportunities for growth and development within the Customer Service Rep role. We encourage employees to take on additional responsibilities and provide pathways for career advancement, allowing you to progress within the company over time.

If I received an order incorrectly, I would first ensure the customer is informed and apologetic about the mistake. I would swiftly take the necessary steps to rectify the order, whether that means preparing a new pizza or offering compensation, always focusing on keeping the customer satisfied.

During busy hours, I prioritize tasks and remain calm under pressure. I break down my tasks and tackle them one by one while keeping clear communication with my team. Maintaining a positive attitude helps in navigating stressful times effectively.

Absolutely! I recall visiting a restaurant where the staff went above and beyond to ensure my dining experience was perfect. They attentively checked in with us, anticipated our needs, and made sure we were satisfied throughout our meal. I believe in emulating that level of attentiveness in my customer interactions.

I enjoy that teamwork allows us to combine different strengths to achieve common goals. Working together enhances creativity and efficiency, and I love the camaraderie it brings, especially in a fast-paced setting like Domino's.

I admire Domino's commitment to excellent customer service and team collaboration. I want to be part of a company that values its employees and fosters a fun work environment. Plus, I love pizza, and I believe I can contribute positively to the customer experience.

To ensure a clean work environment, I make it a point to regularly tidy my workspace throughout my shift. I also follow sanitation protocols meticulously, making sure all food preparation areas are clean and organized to promote a safe environment.

Effective communication starts with active listening. I make sure I understand the customer’s needs fully before responding. I also use clear and friendly language, confirming details and showing genuine interest in their experience to build rapport.

Once, a customer was unhappy with a long wait time. I sincerely apologized and offered them a complimentary dessert while they waited. I kept them updated on their order status, turning their frustration into gratitude, which felt rewarding.

I prioritize by creating a mental checklist and focusing on the most urgent tasks first. I also stay aware of my surroundings and adjust my focus as needed, ensuring that I deliver timely service without sacrificing quality.

Making pizza fun for customers means engaging them during their experience! Whether it's offering specials, sharing interesting facts about our menu, or even encouraging them to customize their pizza, I believe making the experience interactive and enjoyable can enhance customer loyalty.