Finnish Speaking Customer Service Leading Video Streaming Portal - Remote in GR
Patrique Mercier Recruitment PT is excited to announce an incredible opportunity for a Finnish Speaking Customer Service Representative to join a leading Video Streaming Portal in a remote capacity based in Greece. As a prominent player in the online entertainment industry, this company is dedicated to providing an exceptional viewing experience for its users worldwide. In this vital role, you will be the first point of contact for Finnish-speaking customers, delivering outstanding support and addressing their inquiries related to the platform's features and content. If you have a passion for streaming services and excellence in customer care, this position is perfect for you!
Key Responsibilities
- Provide exceptional customer support in Finnish, addressing inquiries and concerns related to video streaming services and account management.
- Assist customers in troubleshooting issues and enhancing their overall experience on the platform.
- Document interactions accurately, maintaining detailed records for future reference and follow-up.
- Collaborate with other teams to escalate complex issues and deliver effective resolutions for customer challenges.
- Stay updated on platform features, content offerings, and industry trends to provide informed assistance to users.
- Engage proactively with customers to ensure they are making the most of their streaming experience.
- Participate in training sessions to enhance skills and stay informed about new platform developments.
- Fluency in Finnish and strong command of English, both written and spoken, is essential.
- Experience in customer service is preferred, ideally in a digital or streaming services environment.
- Excellent problem-solving abilities with a focus on achieving customer satisfaction.
- Strong communication skills, capable of engaging effectively with users from diverse backgrounds.
- Able to thrive in a remote work environment while managing time and tasks efficiently.
- Detail-oriented with strong organizational skills for keeping accurate records and managing inquiries.
- A general interest in video content and streaming technologies is advantageous; however, comprehensive training will be provided.
- Fully paid relocation package, including flights, transfers, and a comfortable hotel stay.
- Professional growth & development opportunities.
- Competitive performance bonuses.
- Competitive monthly salary + 2 extra salaries per year.
- Health care benefits and numerous other discounts.
- Fully paid training by certified instructors.
- State of the art premises, providing a great working environment with relaxing break areas.
- Special events as well as community & social responsibility initiatives.
- Referral Program: Bring your friends and receive great bonuses!
- Free Greek language courses.
- Work for a Great Place to Work-Certified Company.
Provide expert health insurance guidance and customer support remotely as a Seasonal Licensed Health Insurance Agent with Concentrix.
Lead and manage the Universal Customer Service teams at Westamerica Bank to optimize operations and ensure superior client service.
Empower parent engagement and retention as a Customer Service & Sales Representative at Team Work Operations, supporting youth sports programs.
Contribute to Abercrombie & Fitch's global customer care by managing user access and knowledge resources as an Assistant/Associate Specialist in Columbus, Ohio.
A dedicated Treatment Plan Coordinator is needed to enhance patient care and administrative coordination at Konikoff Dental Associates in Chesapeake, VA.
Convera is looking for a proactive Customer Support Specialist to manage client inquiries and deliver superior service using digital tools in a hybrid work setting.
Atlassian seeks a Customer Success Manager to support and expand customer adoption of their software through expert onboarding in a fully remote AMER-based role.
Ashby is hiring an Implementation Specialist to lead customer onboarding, driving successful enterprise solution deployment with a focus on customer experience and collaboration.
Devereux seeks a motivated Admissions and Outreach Specialist in Newfoundland, PA, to coordinate admissions and represent the organization in community outreach efforts.
Contribute to improving education by supporting schools as a Customer Success Associate at Compass, a fast-growing edtech company.
Grow Therapy is looking for a motivated Specialist I to manage new client bookings remotely, supporting mental health access through empathetic client engagement.
Support the surgical outpatient clinic at Vanderbilt by coordinating all pre-appointment logistics for General and Colorectal Surgery patients in a hybrid work model.
Support and empower senior residents at Coterie by delivering expert technology assistance and training in a warm, community-focused environment.
Subscribe to Rise newsletter
🔮
Hi, I'm Risa! Your AI Career Copilot
you, just ask me below!
