Customer Service Rep(07195) - 8208 NE State Hwy 104, Suite 107

As a Customer Service Representative at Team Seattle Domino's, your main responsibilities will include greeting customers with a smile, answering phones, taking orders, and preparing food according to Domino's standards. You'll also operate the cash register, process sales, and maintain a clean and organized work environment.

To succeed as a Customer Service Rep at Team Seattle Domino's, you'll need outstanding people skills and the ability to multitask. Being friendly and approachable is crucial, along with being dependable and punctual. Comfortable communication skills, both verbal and written in English, and basic math skills to handle transactions are essential, too.

Customer Service Representatives at Team Seattle Domino's earn a starting wage of $17.58 per hour, plus the chance to earn tips. This competitive hourly rate is complemented by other benefits for eligible employees, including paid sick leave and health insurance options based on the Affordable Care Act.

Team Seattle Domino's fosters a positive and collaborative environment conducive to growth. We offer training and development opportunities to help our Customer Service Representatives enhance their skills and advance their careers in the fast-food industry.

You must be at least 16 years old to apply for the Customer Service Representative position at Team Seattle Domino's. This role is perfect for energetic individuals eager to start their career in a supportive and team-oriented workspace.

Excellent customer service is all about creating a positive experience for customers. It involves attentiveness, patience, and the ability to empathize with customers. Demonstrating strong problem-solving skills and keeping a friendly demeanor helps build rapport, essential for a Customer Service Representative.

Think of a situation where you recognized a customer’s needs and took extra steps to address them. Be specific about the details—what actions you took and how the customer responded. This shows potential employers your capacity for initiative and commitment.

When faced with a difficult customer, it’s key to remain calm and listening attentively is important. Once you understand their concerns, offer possible solutions. This shows that you value their business and are dedicated to resolving their issue, highlighting your strong customer service skills.

In a busy environment like Team Seattle Domino's, prioritization is essential. I'd identify urgent tasks, like taking customer orders or addressing complaints, while ensuring that other responsibilities, such as food preparation and cleanliness, are managed in tandem. It’s all about keeping a clear head and efficiently managing time.

Demonstrating knowledge about Team Seattle Domino's and the overall Domino's brand shows your interest in the company. Speak about the company's commitment to quality, the variety of their menu, and their customer-focused approach. This reflects that you have done your homework and truly want to be part of the team.

Express your enthusiasm for the role—talk about how you appreciate their collaborative environment and growth potential. Relate it back to your passion for customer service and teamwork, showing your fit for the position.

Acknowledge that mistakes happen and explain how you approach them with honesty and a solutions-oriented attitude. For example, if you misprocessed an order, you’d listen to the customer’s feedback and rectify the error immediately, showing accountability.

Promoting a new product involves enthusiasm and clear communication. I’d highlight its benefits and suggest it based on the customer's preferences. Engaging customers actively and encouraging them to try something new can make a positive impact on sales.

Safety is crucial in food service. I would approach the situation respectfully, reminding them of the importance of hygiene and safety standards for both customer and team health. If the behavior continued, I’d report it to management to ensure all protocols are followed.

Handling work-related stress involves staying organized and keeping a positive attitude. I prioritize tasks to manage time effectively and take short breaks when needed to recharge. Additionally, open communication with teammates helps alleviate stress.