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Domino's Assistant Manager (5673)

Company Description

Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

Job Description

Job Description:
You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills – sound judgment, empathy, people management insight and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got. We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!

Duties & Responsibilities:
Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:
 

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  • Operate, clean, and maintain all store facility and equipment.
  • Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
    Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Physical Requirements: (including, but not limited to the following):
Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  • You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Qualifications

 

  • Must be 18 years of age and have a valid driver's license
  • Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check

Additional Information

All your information will be kept confidential according to EEO guidelines.

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CEO of Domino's
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Average salary estimate

$37500 / YEARLY (est.)
min
max
$30000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Domino's Assistant Manager (5673), Domino's

At Domino’s, we believe that every slice of pizza is an opportunity, and now we're on the lookout for an enthusiastic Assistant Manager to join our vibrant team at 3985 Platt Springs Rd, West Columbia, SC! If you're a natural leader, passionate about great customer service, and ready to elevate your career in a fun and flexible environment, then this is the perfect role for you. As an Assistant Manager, you'll be the crucial support behind the scenes, ensuring the team operates like a well-oiled pizza-making machine. You'll set the bar high by managing inventory, ensuring exceptional customer satisfaction, and leading your team with positivity and drive. With a chance to develop your skills in people management and multitasking, you’ll help not only deliver pizzas but also an unforgettable experience to our customers. You'll find that at Domino’s, work-life balance is valued, allowing you to pursue your dreams while having a great time at work. Your responsibilities will cover everything from cash control to maintaining store cleanliness, all while fostering a fun atmosphere where everyone feels valued. So if you're ready to make a difference and climb the ladder of success, why not take your shot with Domino's? Join us, and let's create some pizza magic together!

Frequently Asked Questions (FAQs) for Domino's Assistant Manager (5673) Role at Domino's
What are the daily responsibilities of an Assistant Manager at Domino's?

As an Assistant Manager at Domino's, your daily responsibilities include overseeing operations during your shift, managing inventory and cash control, ensuring customer satisfaction, staffing, and maintaining the cleanliness and image of the store. You'll also be expected to lead your team, prioritize tasks, and meet quality control standards. This multifaceted role requires you to multitask effectively while creating a fun atmosphere for both employees and customers.

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What qualifications do I need to become an Assistant Manager at Domino's?

To become an Assistant Manager at Domino's, you need to be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle for deliveries. Strong leadership skills, the ability to multitask, and a customer-oriented mindset are essential. Previous experience in managing a team and a background in food service can also be beneficial.

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How can I advance my career as an Assistant Manager at Domino's?

At Domino's, career advancement is well within reach for dedicated employees. As an Assistant Manager, you can develop crucial leadership skills and gain valuable experience in people management and operational processes. Many team members have transitioned into managerial roles or even opened their own franchises by demonstrating strong performance and a commitment to the brand's core values.

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What is the work culture like at Domino's for Assistant Managers?

The work culture at Domino's is vibrant and inclusive. As an Assistant Manager, you will lead a team that values diversity, engages in teamwork, and emphasizes respect for all. The company fosters an environment where every team member is encouraged to share ideas, excel in their roles, and grow professionally—all while having fun serving great food.

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What types of skills are crucial for success as an Assistant Manager at Domino's?

Success as an Assistant Manager at Domino's depends on several key skills, including effective leadership, customer service excellence, strong communication abilities, and sound decision-making. You should also be capable of handling stress, engaging with team members positively, and maintaining organizational skills necessary for inventory and cash control.

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Common Interview Questions for Domino's Assistant Manager (5673)
How do you handle difficult customers as an Assistant Manager at Domino's?

Addressing difficult customers starts with a calm demeanor and active listening. Acknowledge their concerns, offer solutions, and strive to resolve the issue while maintaining professionalism. Highlighting a specific past experience where you successfully diffused a situation can further demonstrate your customer service skills.

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Can you describe your leadership style as an Assistant Manager?

My leadership style is collaborative and empowering. I believe in fostering an inclusive environment where team members feel valued and involved. I prioritize open communication and encourage feedback to enhance our team dynamics and improve overall performance.

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What strategies would you implement to increase sales at Domino's?

To boost sales at Domino's, I would focus on engaging our customer base through innovative promotions, exceptional service, and maintaining product quality. I would also analyze sales data to identify trends, train employees on upselling techniques, and encourage a team culture focused on meeting sales goals.

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How do you prioritize tasks while managing your team during busy shifts?

During busy shifts, I prioritize tasks by assessing immediate needs, delegating duties among team members, and ensuring we maintain high service standards. Utilizing effective communication and maintaining a visible presence on the floor helps me stay abreast of the situation, allowing me to make informed decisions quickly.

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What steps would you take to ensure a clean and efficient work environment?

To ensure a clean and efficient work environment, I would implement regular cleaning schedules, provide training on hygiene practices, and lead by example. I would also encourage team members to take responsibility for their workstations and maintain open communication about cleanliness standards.

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How do you approach training new team members as an Assistant Manager?

I approach training new team members with a structured yet flexible methodology. I provide an orientation that covers our policies, procedures, and culture, followed by hands-on training with experienced staff. I emphasize continuous feedback and mentoring to help them succeed and feel confident in their roles.

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What motivates you to excel as an Assistant Manager at Domino's?

My motivation to excel as an Assistant Manager at Domino's stems from my passion for delivering exceptional service and fostering team growth. Seeing team members succeed, along with happy customers enjoying our products, drives my commitment and enthusiasm for this role.

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How would you deal with conflicts among team members?

To deal with conflicts among team members, I would first listen to both sides separately to understand their perspectives, then facilitate a discussion to encourage resolution. I emphasize respect and focusing on common goals, helping teammates work through disagreements collaboratively.

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Describe a time when you had to make a tough decision on the job.

In a previous role, I faced a situation where I had to decide whether to delay a big order due to product unavailability. I communicated transparently with the customer, explaining the situation, and offered them discounts on future orders as a goodwill gesture while ensuring they were satisfied with the outcome.

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What do you think is the most important quality for an Assistant Manager at Domino's?

The most important quality for an Assistant Manager at Domino's is effective leadership. A successful Assistant Manager not only leads by example but also inspires and motivates the team while fostering a positive working environment, ultimately driving customer satisfaction and sales.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 29, 2024

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