General Manager - Cherry Hill, New Jersey

As a General Manager at Raising Cane’s in Cherry Hill, NJ, you will be responsible for the strategic direction and overall operations of the restaurant. This includes maintaining operational standards, driving sales and profit growth, and nurturing the development of your team. You will handle hiring, performance management, and financial forecasting while ensuring compliance with company policies and standards.

To qualify for the General Manager position at Raising Cane’s, you need to have a high school diploma (some college preferred) and at least 5 years of restaurant or retail management experience. Additionally, you should possess strong analytical skills, be self-driven and flexible, and have excellent verbal and written communication abilities. A valid driver's license is also required.

As a General Manager at Raising Cane’s, you will work in a fast-paced kitchen environment, where physical activity is part of the job. You'll be on your feet, moving around, and interacting with customers. The role requires handling food products and adhering to safety standards, including the use of personal protective equipment as necessary.

General Managers at Raising Cane’s in Cherry Hill enjoy a robust benefits package that includes medical, dental, and vision insurance, paid time off, sick time, and 401(k) plans with employer match. Additional perks like tuition reimbursement, pet insurance, and employee discounts make the workplace even more appealing.

Raising Cane’s is committed to supporting the professional growth of its General Managers through ongoing training and development programs. You’ll have access to a Crewmember Assistance Program and a rewards system, enabling you to build your skills and advance within the company while leading a high-performance team.

When managing conflicts, it's essential to address the situation promptly and professionally. As a General Manager, I would encourage open communication between the parties involved and facilitate a discussion to understand each perspective. Together, we can find a suitable resolution that respects everyone's feelings and maintains a positive work environment.

To boost sales, I would analyze sales data to identify peak times and popular menu items. I would also engage in local marketing efforts, establish a strong community presence, and create promotional events that resonate with our customers. Additionally, training staff to provide exceptional customer service is vital for repeat business.

Certainly! In my previous role, I implemented a mentorship program that paired seasoned team members with newer hires. This initiative not only improved training efficiency but also fostered a sense of camaraderie within the team. By promoting peer support, I witnessed enhanced performance and job satisfaction among all team members.

Ensuring compliance with health and safety standards is a priority. I regularly conduct training sessions for staff on food safety protocols and sanitation practices. Additionally, I implement routine inspections to verify compliance and address any issues immediately to maintain a safe environment for both the crew and customers.

My approach to financial management involves careful monitoring of profit and loss statements, establishing budgets, and forecasting for future growth. By analyzing trends and making data-driven decisions, I ensure financial success while optimizing operational efficiencies. I regularly update the team on progress towards financial goals, promoting accountability.

I believe my greatest strength is my ability to inspire and lead a team effectively. I focus on building relationships, cultivating an inclusive culture, and ensuring that every crew member feels valued. By fostering an environment where everyone is encouraged to contribute ideas, we drive innovation and success as a team.

In a fast-paced setting, prioritizing tasks is crucial. I maintain a detailed schedule, breaking down tasks by urgency and importance. By delegating responsibilities to my team and encouraging collaboration, I ensure that high-priority tasks are completed efficiently, thus maintaining smooth operations.

I employ a combination of regular one-on-one check-ins, performance reviews, and feedback loops to assess employee performance. I focus on clear communication and goal-setting, ensuring that expectations are straightforward. I also encourage team members to provide feedback on their own performance, fostering a culture of continuous improvement.

Keeping the team motivated during busy shifts involves maintaining a positive atmosphere. I recognize individual and team efforts, offer support, and incorporate short breaks to recharge. Celebrating small wins and showing appreciation for hard work helps maintain energy and morale in a high-pressure environment.

I am excited about the opportunity to work with Raising Cane's because I admire the company's commitment to quality, culture, and community engagement. The emphasis on fostering a positive working environment and the dedication to raising the bar in all operations aligns perfectly with my values as a leader and my passion for the restaurant industry.