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Domino's General Manager (05754)

Company Description

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Domino’s began humbly in 1960, with a history of starting small but dreaming big, which remains at the core of our brand. Hard work, ambition, and a passion for pizza have always fed the power of what’s possible at Domino’s. We are a company built on innovative solutions and a belief that we are never done getting better, we embrace change and the potential it unlocks for everyone. We are focused on developing an inclusive culture, with dignity and respect for all, where team members can grow, thrive, and bring their best selves to work every day. The diversity of our workforce is what helps to make us an enduring brand, where we can grow and thrive together.

Extra cash? New skills? More opportunity? Find what you're after at Domino's - where you'll have fun while making and delivering great food. One of the greatest things about working in a Domino’s is that it can fit your goals for work and life. Flexible schedules, extra cash and convenient locations. That’s all available. But there’s even more for the taking. Many of our corporate and franchise store team members have made the leap from entry-level to business owners. Others have pursued leadership opportunities throughout the brand. For those with their sights set on becoming managers, a store role can offer the chance to hone their skills in customer service, inventory management and people development. Find your full potential with Domino's!

 

Job Description

You’re the boss, the big cheese, top dog. You’re a natural born leader, so maybe it's time you moved up. You want to be the head honcho? Well now's your chance - Domino's Pizza is hiring bosses - more specifically operating partners. It's a tough job, one that needs a natural like you. Of course, you'll need skills – sound judgment, business acumen, empathy, people management insight and the ability to multitask.
  You'll be working for a company that's at the forefront of the Quick Service Restaurant industry, with a benefits package to match! As an Operating Partner you will have the opportunity to run a $1-2 million business, with the safety net of a 43-store franchise. This is work experience you're going to use for a long time to come, ideally growing within the operation to ultimately guide and develop future Operating Partners, or perhaps franchise on your own. If that's not for you, consider this an ideal opportunity to learn the ins and outs of the Quick Service Restaurant industry, navigating labor costs, food costs, waste management, people management, and mastering the service industry. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, big shot, show us what you've got.
  We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! Our mission is to recognize, appreciate, value and utilize talents and contributions of all individuals. To create an empathetic environment where all team members are valued for their differences and encouraged to reach their highest potential. If this sounds like a culture you want to be a part of and lead, what are you waiting for? Apply!
  Duties & Responsibilities: Being in charge comes with great responsibility. You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and customer relations. You are the leader – so set the example! You must follow ALL policies and procedures 100% of the time and expect the same from your crew. Additionally, you have the opportunity to lead a team toward a common, outstanding goal: sell more pizzas, have more fun, and make more dough! In doing so, you will be responsible for staffing, paperwork submission, food management, scheduling, maintaining image standards, store cleanliness, marketing, and profitability. Additional requirements and responsibilities include, but are not limited to the following:

  • Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, coordinate with coworkers and customers, analyze and compile data, make sound, ethical judgments and decisions in a timely manner.
  • Enthusiastic customer greeting and positive personality – taking orders and fielding customer concerns with a smile!
  •  Operate, clean, and maintain all store facility and equipment.
  •  Prepare product to Domino’s specifications and guidelines.
  • Willingness to take inventory, stock ingredients from delivery area to storage, work area, walk-in or reach-in cooler, and complete associated paperwork.
  • Receive and process telephone orders expeditiously to ensure customer satisfaction and timely pizza delivery.
  • Must possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate diverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
  • Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
  • Must be able to make correct monetary change.
  • Comfortability utilizing a computer keyboard, touch screen, and foot-paddle.

Benefits:

  • Opportunity to hone leadership and managerial skills for future business use
  • Learn the ins and outs of the Quick Service Restaurant industry - including managing food cost, labor cost, wage considerations, interviewing, people management, and the opportunity to manage a $1 million business
  • Competitive salary structure (base + monthly bonus)
  • Flexible & convenient schedule
  • Advanced leadership development opportunities
  • Health, Dental & Vision benefits
  • Team Fox company engagement outings including company parties, and team development activities.
  • Community involvement and local networking opportunities
  • Professional development & travel incentives
  • Opportunity to compete for national and global Domino's rewards

Qualifications

Physical Requirements: Daily tasks are performed from a standing position, as such you will be on your feet for majority of your shift. This role includes, but is not limited to, the following activities:

  • Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 4”.
  • Bulk product deliveries are made two to three time per week and require unloading by team members. Product ingredients and supplies may weigh up to 50 pounds and requires lifting and/or stacking.
  •  You may be required to occasionally crouch, squat, stoop, bend, or utilize stairs while performing job tasks.
  • Hand-eye coordination required for the use of shaping pizza dough, maneuvering pizza peel and cutter, and folding of cardboard pizza boxes.

Additional Requirements:

  •  Must be 18 years of age and have a valid driver's license
  •  Must have access to an insured vehicle which can be used for delivery
  • Must pass a Criminal Background Check
  •  Must pass Motor Vehicle Record Check, meeting company-specific standards

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$60000 / YEARLY (est.)
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$50000K
$70000K

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What You Should Know About Domino's General Manager (05754), Domino's

If you're ready to take charge and lead with a passion for great food, then the role of General Manager at Domino's might just be your next big adventure! Located in Monroe, GA, this position allows you to manage a thriving $1-2 million business while being part of a company that values hard work and innovation. At Domino's, we believe that growth comes from a solid commitment to our people and our culture. As a General Manager, you'll oversee everything from staff management to inventory control and customer relations, ensuring that all of our policies and procedures are followed to maintain high standards. Your natural leadership skills will shine as you implement cost controls and guide your team to deliver the ultimate pizza experience. This is not just about making pizzas; it’s about creating an environment where everyone can thrive and have fun while doing it. Flexible schedules and opportunities for professional development are just a part of the fantastic benefits package we offer. You'll find plenty of chances to grow your career, whether it’s becoming a future Operating Partner or even a business owner! Join us and take your career to the next level at Domino's, where our mission is to uplift each other and create the best pizza delivery service in the world. Are you ready to roll up your sleeves and become a part of our incredible journey? Let’s make pizza magic together!

Frequently Asked Questions (FAQs) for Domino's General Manager (05754) Role at Domino's
What are the responsibilities of a General Manager at Domino's?

As a General Manager at Domino's, you will oversee all operations during your shift, including managing customer relations, cost control, staffing, inventory, and ensuring store cleanliness. You'll be the team leader, guiding your crew to meet and exceed performance goals while following company policies and procedures.

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What qualifications do I need to apply for the General Manager position at Domino's?

To apply for the General Manager role at Domino's, you need to be at least 18 years old, possess a valid driver's license, and have access to an insured vehicle. Additionally, strong leadership skills, business acumen, and a keen understanding of the Quick Service Restaurant industry are essential.

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What benefits does Domino's offer for the General Manager position?

Domino's provides a competitive salary structure, flexible schedules, health, dental, and vision benefits, as well as advanced leadership development opportunities. Plus, you’ll have access to team engagement outings and community involvement opportunities!

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Can I grow my career as a General Manager at Domino's?

Absolutely! At Domino's, many employees start from entry-level positions and move up to become managers and even franchise owners. As a General Manager, you’ll gain valuable experience and skills that can lead to further advancement within the company.

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What skills are important for a General Manager at Domino's?

Essential skills for a General Manager at Domino's include strong leadership qualities, effective communication, sound judgment, multitasking abilities, and a genuine passion for customer service. Being able to analyze data and make timely decisions is equally important.

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Is previous restaurant management experience required for the General Manager role at Domino's?

While previous restaurant management experience is beneficial, it is not strictly required. What matters most is your passion for the industry, dedication to learning, and ability to lead a team effectively. We value potential and coaching!

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What is the work environment like for a General Manager at Domino's?

The work environment for a General Manager at Domino's is dynamic and fast-paced, focusing on teamwork and collaboration. You’ll create an inclusive atmosphere that encourages innovation and customer satisfaction, all while ensuring the store runs smoothly.

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Common Interview Questions for Domino's General Manager (05754)
How do you handle customer complaints as a General Manager?

When handling customer complaints, it's important to listen actively, empathize with their concerns, and provide an effective solution. Explain how you've done this in the past, showcasing your ability to maintain customer satisfaction while representing the ideals of Domino's.

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What strategies would you implement to increase store sales?

Discuss your approach to marketing, staff training, and community involvement that can drive sales. Highlight your experience with cost management and promotional campaigns to show your readiness for the General Manager role at Domino's.

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Can you give an example of how you managed a team effectively in the past?

Share a specific example of a successful project where you built morale and encouraged teamwork. Emphasize your leadership style, communication, and how you ensured your team met objectives, relating it back to the inclusive culture at Domino's.

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What key performance indicators do you track to monitor store success?

Mention key indicators such as sales figures, customer satisfaction scores, and employee performance metrics. Explain how you analyze these indicators to drive improvements, echoing Domino's commitment to continuous progress.

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How do you approach staffing and training new team members?

Describe your recruitment strategies and the importance of a thorough onboarding process. Explain how you mentor new employees, help them acclimatize, and foster a positive work environment at Domino's.

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Tell us how you'll prioritize tasks during a busy shift.

Discuss your multitasking abilities and how you'll prioritize tasks based on urgency and impact on customer experience. Provide examples of how you’ve managed stress in a busy environment while keeping productivity and morale high.

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How would you implement Domino's policies and procedures?

Stress the importance of training and consistent communication in implementing policies. Share how you exemplify these standards as a leader to create a culture of compliance throughout your team.

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How do you encourage employee feedback and suggestions?

Explain your belief in an open feedback culture, utilizing regular check-ins, surveys, and team meetings where employees feel comfortable sharing ideas. Highlight how this fosters team development and aligns with Domino's inclusive culture.

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What motivates you to excel as a General Manager?

Reflect on your passion for the industry, commitment to customer service, and desire for personal growth. Convey how these motivations align with Domino's mission and the opportunity for advancement.

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Why do you want to work for Domino's as a General Manager?

Share your admiration for Domino's history, values, and community involvement. Highlight your zeal for being part of a brand that prioritizes its employees' growth and success while delivering exceptional pizza experiences.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
November 26, 2024

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