General Manager (03840) -Oviedo - E Broadway - job 1 of 2

As a General Manager at Domino's in Oviedo, your key responsibilities include overseeing daily operations, ensuring food safety standards, managing profitability, and providing leadership to the staff. This role also involves promoting an inclusive environment where employees can thrive, while effectively managing inventory and operational expenses.

To qualify for the General Manager position at Domino's in Oviedo, you need a minimum of one year of management experience in a fast-paced service environment. Additionally, skills in recruiting, team development, and excellent customer service are essential. Familiarity with technology like POS systems and holding a valid driver’s license are also preferred.

Domino's offers an enticing benefits package for General Managers in Oviedo that includes medical, dental, and vision insurance, a 401(k) plan with company match, education assistance, paid time off, and other family support services. Additionally, you’ll benefit from competitive salaries and bonus eligibility.

Domino's provides full training with an industry-leading program to ensure that General Managers excel in their roles. This training is designed to equip you with the skills necessary to thrive in a fast-paced environment, focusing on operations, team leadership, and finance management.

A successful General Manager at Domino's in Oviedo possesses strong leadership skills, excellent customer service abilities, and an aptitude for managing operations and finances. Being adaptable, able to troubleshoot technology, and committed to maintaining team engagement and safety protocols are also critical traits that contribute to success.

When confronted with conflicts, it’s crucial to address issues directly and fairly. I would listen to both parties involved, facilitate a constructive discussion, and encourage resolution while promoting a collaborative and respectful work environment.

Maintaining high customer satisfaction involves actively listening to feedback, training team members to provide excellent service, and consistently evaluating customer interactions to ensure standards are met. I also believe in fostering a friendly and welcoming atmosphere that encourages repeat business.

In my previous role, I closely managed the store's budget through careful planning of labor, inventory, and resource allocation. This involved regular analysis of sales data to optimize costs while maintaining quality services, thus ensuring profitability.

I prioritize tasks by assessing urgency and impact. I create a list of what needs immediate attention while ensuring that long-term goals and critical operational activities are not overlooked, allowing efficient workload management even in busy periods.

I employ a combination of clear job descriptions, effective interviewing techniques, and a focus on company culture during the hiring process. To retain staff, I prioritize creating a positive work environment, opportunities for growth, and regular check-ins to ensure employee satisfaction.

To uphold food safety standards, I lead by example and enforce rigorous training for staff about food handling policies. Regular quality checks of the kitchen and prompt corrective actions if issues arise are also part of my strategy to maintain a safe environment.

I have extensive experience developing training programs tailored to different roles within the store. I believe in hands-on training complemented by feedback and mentoring to ensure new employees feel confident and equipped to succeed.

I promote teamwork by encouraging open communication, organizing team-building activities, and fostering a culture of support. Celebrating team achievements and recognizing individual contributions also helps to create a united workplace.

As a General Manager, I monitor KPIs such as customer satisfaction scores, employee turnover rates, sales targets, and food safety compliance metrics. Tracking these indicators allows me to evaluate performance and implement necessary improvements.

Motivating a team during challenging times involves transparency about challenges, maintaining morale through positive reinforcement, and encouraging open feedback. By setting collective goals and celebrating small victories, I keep the team focused and energized.