General Manager (04350) - 338 Potomac Ave - job 1 of 2

As a General Manager at Domino’s 338 Potomac Ave, your main responsibilities include overseeing daily operations, ensuring food safety, achieving profitability targets, and fostering an inclusive and engaging work environment for your team. You will also be responsible for hiring, training, and developing staff, managing customer service standards, and maintaining operational efficiencies to ensure the store’s success.

To qualify for the General Manager role at Domino’s 338 Potomac Ave, you need a minimum of a year of experience in a fast-paced service environment, strong customer service skills, and the ability to handle technology such as POS systems. You must also be at least 18 years old and have a valid driver's license with a safe driving record preferred.

At Domino’s 338 Potomac Ave, you can expect a fast-paced, dynamic work environment where teamwork and accountability are prioritized. We value honesty and transparency and provide a safe space for our employees. Our supportive culture ensures that you and your team can thrive and grow together.

General Managers at Domino’s 338 Potomac Ave enjoy a competitive salary and an extensive benefits package, including health insurance, a 401(k) plan with company matching, paid time off, and employee stock purchase options. Additionally, there are great discounts on menu items and other perks that enhance your overall experience as part of the team.

Domino’s 338 Potomac Ave commits to the professional development of its General Managers through comprehensive training programs, career advancement opportunities, and support for pursuing additional education. This ensures you have the tools and knowledge needed to succeed and climb the career ladder within the company.

In answering this question, highlight specific strategies such as setting clear expectations, regular team meetings for feedback, and using performance metrics to encourage improvement. Discuss how fostering a positive work culture and recognizing achievements motivates the team.

When addressing a difficult customer complaint, demonstrate your focus on empathy and problem-solving. Describe your approach to calmly listening to the customer, assessing the situation, and finding a resolution that satisfies both the customer and the company’s policies.

Prepare a specific example where you implemented a change in workflow or staff training that led to improved efficiency. Discuss the steps you took and how it benefited the team and business, using metrics if possible to highlight the impact.

Emphasize the essential practices of food safety, such as proper food handling, storage, and temperature control. Discuss how you would ensure compliance with health regulations and maintain a culture of food safety among your staff.

Discuss motivation techniques you use during peak times, such as positive reinforcement, effective delegation, and creating a supportive atmosphere. Highlight the importance of teamwork and how celebrating small successes can keep morale high.

Describe your approach to recruiting by discussing how you identify key traits in candidates, the importance of cultural fit, and your methods for engaging potential employees. Share your experiences in screening applications and conducting interviews.

Answer by emphasizing training, ongoing staff development, and creating customer-focused policies. Discuss how you would track customer feedback and implement improvements based on that feedback to maintain high standards.

Talk about the importance of open communication, recognizing individual contributions, and providing opportunities for growth. Discuss how you foster a positive workplace culture that motivates employees and reduces turnover.

In this response, outline the steps you would take, such as having a one-on-one discussion to identify issues, creating a performance improvement plan, and providing additional training or support as needed to help them succeed.

Craft a response that reflects your genuine interest in the company’s values, commitment to customer service, and your alignment with their mission to put people first. Discuss how your personal and professional goals align with those of Domino’s.