General Manager (05369) - 6360 AL-53

As a General Manager at Domino’s Pizza Team DAKS, your primary responsibilities include overseeing store operations, leading a team of employees, managing inventory, and ensuring compliance with health and safety regulations. You'll also analyze performance metrics and implement strategies for growth and enhanced customer satisfaction.

To qualify for the General Manager role at Domino’s Pizza Team DAKS, candidates should have proven experience in retail or food service management, robust leadership and communication skills, and a strong customer service orientation. Additionally, proficiency in inventory management and effective decision-making in high-pressure environments are crucial.

Domino’s Pizza Team DAKS provides support through comprehensive training programs, strong communication channels with upper management, and access to resources for continuous improvement. You'll have the tools and guidance necessary to ensure success in managing your store effectively while creating a positive work environment.

General Managers at Domino’s Pizza Team DAKS should expect a flexible work schedule that includes evenings, weekends, and holidays as needed. Since the restaurant industry often demands varying shifts, adaptability in your schedule is essential for effectively managing store operations.

General Managers at Domino’s Pizza Team DAKS can explore various career advancement opportunities, including moving into regional management roles or corporate positions. With demonstrated success in managing a store, you may also have the chance to train new general managers, helping to shape the future of the business.

When dealing with team conflicts as a General Manager, it's essential to address issues promptly and fairly. I would listen to all parties involved, facilitate open communication, and work towards a resolution that maintains team harmony and promotes a positive work environment.

Improving customer service often relies on training and feedback. In my last role, I initiated a monthly workshop to train staff on service best practices. As a result, customer feedback scores increased significantly, showcasing the impact of dedicated training.

To maximize profitability, I focus on data analysis. By examining sales reports and implementing effective inventory management techniques, I identify trends and adjust staffing and stock accordingly, ensuring we meet customer demand without overextending costs.

Ensuring compliance with health and safety regulations is achieved through regular training sessions and routine checks. I make it a priority to stay updated on local regulations and ensure that my team is well-informed about all health guidelines, creating a safe work environment.

Motivating my team involves recognizing and rewarding effort and success. I regularly communicate the importance of each individual's role and encourage feedback and ideas, fostering an inclusive environment that drives engagement and productivity.

My approach to performance evaluations combines ongoing feedback with structured reviews. I believe in discussing strengths and areas for improvement regularly throughout the year, which helps teams feel supported and focused on continuous growth.

Effective time management involves prioritizing tasks and delegating responsibilities. I utilize task management tools and encourage my team to keep track of their tasks. This allows me to focus on strategic decisions while ensuring daily operations run smoothly.

Handling dissatisfied customers begins with empathetic listening. I take their concerns seriously and work actively to resolve issues, whether through offering solutions or ensuring follow-up. Creating a positive resolution is key to retaining customers.

Team training is crucial in my management style. I prioritize ongoing training to ensure all staff members feel equipped to handle their roles effectively. This training boosts confidence and ensures that customer service standards are met consistently.

Setting store performance goals involves collaboration with my team and management. I ensure that these goals are realistic and measurable, and I regularly reassess progress while engaging the team in brainstorming sessions to stay aligned and motivated.