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General Manager (09457) - 14640 State Rd 70 E - job 1 of 3

Job Description

We are seeking a dynamic and experienced General Manager to join our team at 7353 University Parkway in Lakewood Ranch, United States. As the General Manager, you will be responsible for overseeing all aspects of our operations, driving business growth, and leading our talented team to success.

  • Develop and implement strategic plans to achieve organizational goals and objectives
  • Oversee daily operations, ensuring efficiency, quality, and exceptional customer service
  • Manage financial performance, including budgeting, forecasting, and cost control
  • Lead, motivate, and develop a high-performing team through effective coaching and mentoring
  • Analyze market trends and competitor activities to identify growth opportunities
  • Establish and maintain relationships with key stakeholders, including clients, partners, and vendors
  • Ensure compliance with all relevant laws, regulations, and company policies
  • Drive continuous improvement initiatives across all departments
  • Make critical decisions to resolve complex business challenges
  • Report on performance metrics and provide insights to senior leadership

Qualifications

  • Bachelor's degree in Business Administration or related field; MBA preferred
  • Proven track record of successful leadership in a similar role, with at least 5-7 years of management experience
  • Strong strategic planning and financial management skills
  • Excellent problem-solving and decision-making abilities
  • Outstanding communication and interpersonal skills
  • Demonstrated ability to lead and motivate diverse teams
  • Proficiency in data analysis and performance metrics
  • In-depth knowledge of industry trends and best practices
  • Experience with customer relationship management and business development
  • Ability to thrive in a fast-paced, dynamic environment
  • Strong computer skills, including proficiency in Microsoft Office Suite and relevant business software

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

 

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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What You Should Know About General Manager (09457) - 14640 State Rd 70 E, Domino's

Join us at our vibrant location in Lakewood Ranch, FL, as a General Manager! In this exciting role, you'll be at the helm of our operations, ensuring everything runs smoothly while nurturing a dedicated team. With your leadership, you will develop and implement strategic plans to achieve our organizational goals, oversee daily operations focusing on efficiency and top-notch customer service, and manage our financial performance through budgeting and cost control. You'll analyze market trends to identify new growth opportunities while maintaining strong relationships with key stakeholders. Your people skills will shine as you lead, motivate, and coach your team to perform at their best, fostering a culture of excellence and continuous improvement. If you're ready to take on the challenge and make critical decisions that will drive our success, this is the perfect position for you. Come be a part of our story at 7353 University Parkway, and lead our team into a bright future!

Frequently Asked Questions (FAQs) for General Manager (09457) - 14640 State Rd 70 E Role at Domino's
What are the responsibilities of a General Manager at our Lakewood Ranch location?

As a General Manager at our Lakewood Ranch location, you will be responsible for overseeing daily operations, ensuring efficiency and exceptional customer service, while managing financial performance through effective budgeting and forecasting. You will also lead a talented team, drive continuous improvement initiatives, and maintain relationships with key stakeholders.

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What qualifications are required for the General Manager position at Lakewood Ranch?

To qualify for the General Manager position at our Lakewood Ranch location, candidates should hold a Bachelor's degree in Business Administration or a related field, with an MBA preferred. A proven track record in a similar leadership role, with 5-7 years of management experience, is essential, along with strong financial management skills and excellent problem-solving abilities.

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How does the General Manager contribute to business growth at the Lakewood Ranch location?

The General Manager plays a crucial role in business growth at Lakewood Ranch by developing strategic plans based on market analysis, identifying opportunities for expansion, and leading initiatives that improve customer satisfaction and operational efficiency, all while ensuring compliance with relevant laws and company policies.

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What skills are essential for a General Manager at our Lakewood Ranch facility?

Essential skills for the General Manager at our Lakewood Ranch facility include outstanding communication abilities, leadership skills to motivate diverse teams, proficiency in data analysis for performance metrics, and a deep understanding of industry trends and best practices to stay competitive and innovative.

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What is the work environment like for a General Manager in Lakewood Ranch?

The work environment for a General Manager in Lakewood Ranch is dynamic and fast-paced, often requiring standing, walking, and managing physical tasks such as lifting and carrying products. The role demands strong multitasking abilities while fostering a collaborative atmosphere among team members.

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Common Interview Questions for General Manager (09457) - 14640 State Rd 70 E
Can you describe your leadership style as a General Manager?

When discussing your leadership style, highlight how you balance authoritative decision-making with fostering a collaborative environment. Be specific about how you empower your team, encourage open communication, and adapt your style to meet diverse team dynamics.

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How do you prioritize tasks in a fast-paced environment?

Explain your approach to task prioritization, emphasizing your ability to assess urgency versus importance. Provide examples of tools or methods you use to stay organized and manage the team's workload effectively.

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What strategies do you implement to improve team performance?

Share specific strategies such as regular performance reviews, tailored training programs, and instilling a culture of feedback. Discuss how you measure success and how these strategies have led to improvements in your previous roles.

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Describe a time you handled a difficult situation with a team member.

Discuss a specific situation, explaining the context, your approach to resolution, and the outcome. Focus on your communication skills, empathy, and ability to maintain team morale while addressing the issue.

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What metrics do you use to evaluate operational success?

Talk about key performance indicators (KPIs) relevant to the General Manager role, such as customer satisfaction scores, operational efficiency rates, and financial metrics. Explain how you use these metrics to guide decisions and foster improvements.

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How do you stay informed about industry trends?

Share your methods for staying updated on industry trends, such as subscribing to relevant newsletters, participating in webinars or conferences, and networking with industry peers. Highlight how this knowledge informs your strategic planning.

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What role does customer service play in your management philosophy?

Emphasize that exceptional customer service is at the heart of your management philosophy. Discuss how you encourage a customer-first mindset within your team and how you would address customer feedback to enhance service.

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How do you approach budgeting and financial forecasting?

Discuss your experience with budgeting and financial forecasting, highlighting any specific tools or methodologies you use. Explain how you analyze financial data to inform your operational strategy and make data-driven decisions.

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Can you provide an example of a successful project you managed?

Share a detailed example of a project that showcases your leadership and management skills. Explain the project's goals, challenges faced, your strategies for success, and the final outcomes to demonstrate your effectiveness as a General Manager.

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How would you handle a significant drop in sales?

Discuss your approach to identifying the root cause of a sales decline using data analysis and customer feedback. Explain your strategies for reviving sales, such as promotions, team training, or product improvements, and how you would measure the results.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 15, 2025

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