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General Manager(01526) - 5421 CHIPPEWA

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$45000 / YEARLY (est.)
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$40000K
$50000K

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What You Should Know About General Manager(01526) - 5421 CHIPPEWA, Domino's

At Domino's Pizza, we're on the lookout for a talented General Manager to join our bustling store at 5421 Chippewa St, Saint Louis, MO. If you’ve got a knack for leadership and a passion for pizza, this could be the perfect opportunity to showcase your management skills. As the General Manager, you'll be the heartbeat of the store, overseeing everything that happens during your shift. From ensuring a top-notch customer experience to mastering inventory control and cost management, you will lead by example, embodying our values of teamwork and excellence. Your role won't just stop at managing daily operations; you'll also be pivotal in training your team and creating an environment where everyone can thrive. With flexible work hours and the chance to grow within a fun and dynamic company, this position offers a platform to make your mark in the pizza delivery industry. Your experience and skills in multitasking, judgment, and financial acumen will help you motivate your team to deliver the best service possible. So, dust off your apron and get ready to rise to the occasion – join us at Domino's Pizza and become part of a winning team that prides itself on delivering the best pizza in town. Apply now and take the first step towards advancing your career with us!

Frequently Asked Questions (FAQs) for General Manager(01526) - 5421 CHIPPEWA Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities include overseeing daily operations, managing customer relations, implementing cost controls, training and supervising staff, and ensuring high-quality service. You are accountable for everything that happens during your shift, including staffing, paperwork, and adherence to safety standards, all while fostering a vibrant team culture.

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What qualifications are needed for the General Manager position at Domino's Pizza?

To qualify for the General Manager position at Domino's Pizza, you typically need proven experience in management, preferably in the food service or retail industry. Strong leadership skills, financial management capabilities, and an ability to communicate effectively with staff and customers are essential. Additional skills like multitasking, problem-solving, and customer service are also highly valued.

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How can I grow my career as a General Manager at Domino's Pizza?

Domino's Pizza offers numerous pathways for career advancement, starting from entry-level positions to General Manager and beyond. Many successful managers have transitioned into franchise ownership or corporate operations. Continuous training, performance evaluations, and leadership opportunities allow you to develop your skills and grow with the company.

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What kind of work environment can I expect as a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you can expect a fun, dynamic, and flexible work environment. Emphasis is placed on teamwork and collaboration, where all team members are encouraged to share ideas and contribute to making the store a place of excellence. Our culture champions diversity and recognizes the unique contributions of every employee.

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What skills are important for success as a General Manager at Domino's Pizza?

Successful General Managers at Domino's Pizza need a combination of strong leadership, excellent customer service, multitasking abilities, and financial acumen. Skills in communication, organization, problem-solving, and the ability to maintain a positive work atmosphere play a critical role in accomplishing store goals and ensuring customer satisfaction.

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Common Interview Questions for General Manager(01526) - 5421 CHIPPEWA
How do you handle conflicts among team members as a General Manager?

When conflicts arise among team members, I prioritize open communication. I encourage both parties to express their viewpoints and work together to find a fair resolution. Creating a positive environment where everyone feels valued often mitigates conflicts before they escalate.

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What strategies would you implement to improve sales at the store?

To enhance sales, I would analyze sales data to identify trends and customer preferences, implement targeted marketing strategies, and encourage upselling techniques among the team. Regular staff training to improve service quality and teamwork also plays a crucial role in driving sales.

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Can you give an example of how you ensured excellent customer service?

In my previous role, I established a customer feedback system to identify areas for improvement. I regularly trained my team on best practices and led by example by providing personalized service, which consistently resulted in positive customer reviews and repeat business.

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How do you motivate your team during busy shifts?

I believe in maintaining a positive and energetic atmosphere during busy shifts. I communicate clearly, assign roles strategically, and offer encouragement. Celebrating small successes throughout the shift also keeps morale high and motivates the team to push through challenges together.

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What do you think sets Domino's Pizza apart from its competitors?

Domino's Pizza stands out due to its commitment to quality, innovation, and customer satisfaction. Our focus on technology, quick delivery, and a fun team culture differentiates us from competitors and resonates with our customer base, ensuring repeat orders.

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How would you prioritize tasks during a busy shift?

Prioritizing tasks during busy shifts involves quickly assessing immediate needs. I focus on customer orders, staffing customer service areas, and inventory management. Delegating responsibilities effectively to team members allows us to operate smoothly even under pressure.

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Describe a time when you implemented a new policy or procedure. What was the result?

I once introduced a new inventory management procedure that significantly reduced waste and improved efficiency. After training the team on the new system, we observed a 20% increase in productivity and higher profitability within the month.

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What role does training play in your management style?

Training is at the core of my management approach. I believe that ongoing training empowers employees, boosts confidence, and enhances service quality. A well-trained team is essential for achieving our goals and maintaining a positive customer experience.

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How do you ensure the store meets health and safety standards?

To ensure compliance with health and safety standards, I regularly conduct inspections, train staff on proper procedures, and create a culture of accountability. By fostering a team environment where safety is everyone's responsibility, we maintain high standards consistently.

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What is your leadership style as a General Manager?

My leadership style is collaborative and supportive. I believe in leading by example, encouraging team input, and fostering an open environment where my team feels comfortable sharing ideas and concerns. I prioritize building strong relationships that inspire our collective success.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
December 16, 2024

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