General Manager(03834) - 100057 University blvd - job 1 of 3

As a General Manager at Domino's Pizza, you will be responsible for overseeing daily operations, ensuring customer satisfaction, managing staff, handling inventory and cash control, and maintaining store cleanliness. You'll also set high standards for food quality and customer service, implement company policies, and drive profitability in your store.

To apply for the General Manager position at Domino's Pizza, you must be at least 18 years old, possess a valid driver's license with a good driving record, and demonstrate strong organizational skills. Previous management experience is a plus, but our Management Development Program is designed to train candidates with limited experience as well.

Domino's Pizza's Management Development Program provides General Managers with the training needed to excel in their roles. It covers essential topics like staffing, cost controls, customer service, and food management. It also offers a pathway to fast-track your journey to franchise ownership, provided you have managed a store successfully for at least a year.

Career advancement at Domino's Pizza is highly encouraged! Many team members start as delivery drivers or assistant managers and move up to General Manager positions. Outstanding performance might also allow you to franchise your own store, turning your management experience into a business ownership opportunity.

Working as a General Manager at Domino's Pizza is rewarding due to the collaborative atmosphere, competitive pay, performance-based incentives, and the opportunity for personal and professional growth. You'll be part of a diverse team that values each member's contributions while allowing you to inspire others to serve the best pizza in the business.

As a General Manager, prioritizing tasks involves assessing the immediate needs of the store like staffing coverage and customer service demands. It’s key to delegate effectively while ensuring that important aspects such as inventory control and quality standards are consistently managed.

When answering this question, highlight specific instances where you have successfully led a team, focusing on how you motivated staff, resolved conflicts, and fostered a collaborative environment. Use examples to illustrate how your leadership style encourages teamwork and high performance.

Handling conflict involves listening to both parties, understanding their perspectives, and facilitating a resolution that focuses on collaboration. It's important to maintain respect and professionalism throughout the process, demonstrating effective communication skills while helping the team members find common ground.

Ensure exceptional customer service by training your team on best practices, establishing clear service protocols, and setting a positive example. Actively seeking customer feedback and encouraging a culture of service excellence helps staff remain motivated and engaged.

Discuss how you have previously managed inventory, focusing on practices such as stock audits, ordering processes, and waste reduction. Emphasize your ability to maintain accurate inventory records and implement systems that minimize loss and enhance efficiency.

To meet profitability goals, you’ll need to monitor labor costs, manage food waste, and keep an eye on sales trends. Using data analytics and sales reports allows you to make informed decisions that drive revenue while maintaining quality and customer satisfaction.

A successful manager should possess strong leadership skills, the ability to communicate effectively, and a commitment to team development. Fostering a positive work environment that encourages collaboration and accountability is essential to drive performance and achieve store objectives.

Addressing under-performance requires having honest, constructive conversations with team members to identify challenges and offer support. It's important to set clear expectations, provide training, and create individual development plans to help them improve.

Maintaining food quality and safety involves consistent training for staff on hygiene practices and ensuring adherence to company standards. Regular audits, equipment maintenance, and a commitment to quality ingredients are also critical in safeguarding health regulations.

Reflect on your passion for the industry, desire for career growth, and interest in leading a dynamic team. Demonstrate your enthusiasm for the brand and its commitment to customer service excellence, which can align with your career goals.