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General Manager(09616) - 10815 Colonel Glenn Rd. image - Rise Careers
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General Manager(09616) - 10815 Colonel Glenn Rd.

Job Description

ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically general managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask. You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now! JOB REQUIREMENTS AND DUTIES You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew. In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! QUALIFICATIONS General job duties for all store team members Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily. Training Orientation and training provided on the job. Communication Skills Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. Essential Functions/Skills Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen. WORK CONDITIONS Exposure to Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions. PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations.
Surfaces include ceramic tile"bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48". Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72" high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24"- 30" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Additional Information

Additional Job Details Stooping/Bending
Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward.
Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day.
Frequently activities require use of one or both hands.
Shaping pizza dough requires frequent and forceful use of forearms and wrists.
Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.
Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.
Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel. DRIVING SPECIFIC JOB DUTIES Deliver product by car and then to door of customer.
Deliver flyers and door hangers. REQUIRES Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery. ESSENTIAL SKILLS Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product. PHYSICAL DEMANDS Carrying During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties. Driving Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift. Walking Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location. Climbing During delivery of product, navigation of five or more flights of stairs may be required. WORK CONDITIONS Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing. SENSING Far vision and night vision for driving.
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Average salary estimate

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$45000K
$60000K

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What You Should Know About General Manager(09616) - 10815 Colonel Glenn Rd., Domino's

If you’re ready to take charge and lead a team, then the General Manager position at Domino's Pizza is the ideal opportunity for you! Located at 10815 Colonel Glenn Rd. in Little Rock, AR, this role places you at the forefront of our bustling pizza operation, responsible for everything that happens during your shift. You’ll be the decision-maker overseeing cost controls, inventory management, cash handling, and ensuring stellar customer relations. Your leadership will set the tone for staff performance as you adhere to and enforce company policies. As a General Manager, you’re not just running a store; you’re creating a vibrant workplace culture that emphasizes teamwork and excellence. Using your judgment, multitasking skills, and quick math, you'll help us maintain our reputation as the best pizza delivery company in the world. From staff training and scheduling to ensuring a clean and welcoming store, your duties will be diverse and exciting. Plus, you'll have plenty of room for career growth within our company—as many of our successful franchise owners once started in delivery roles. So, if you’ve got what it takes to lead a dynamic team and deliver top-notch service, this is where your journey begins. Bring your passion, skills, and commitment to Domino's Pizza, and let’s make pizza history together!

Frequently Asked Questions (FAQs) for General Manager(09616) - 10815 Colonel Glenn Rd. Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities encompass managing all aspects of store operations, including cost control, inventory management, and customer relations. You'll be leading a team, creating schedules, ensuring adherence to policies, and setting an example for staff performance. Additionally, you will be involved in the financial aspects, such as cash control and profitability.

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What qualifications do I need to become a General Manager at Domino's Pizza?

To become a General Manager at Domino's Pizza, you should have strong leadership skills, excellent communication abilities, and a background in retail or food service management. Proficiency in math and multitasking is critical, along with a commitment to fostering a customer-centric atmosphere. Previous experience in managerial roles is typically preferred.

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How does the General Manager position at Domino's Pizza support career advancement?

The General Manager position at Domino's Pizza offers multiple pathways for career advancement. Many employees progress from crew member or delivery driver roles to managerial positions. This position serves as a foundation for those looking to climb the corporate ladder, potentially becoming franchise owners or taking roles in corporate operations.

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What training is provided for General Managers at Domino's Pizza?

Domino's Pizza provides comprehensive on-the-job training for General Managers to equip them with the necessary skills for success. This training covers operational procedures, customer service excellence, and staff management techniques, ensuring that you are well-prepared to tackle your responsibilities effectively.

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What are the working conditions for a General Manager at Domino's Pizza?

The working conditions for a General Manager at Domino's Pizza are both dynamic and fast-paced. You'll be working in a kitchen environment with varying temperatures, and may need to handle tasks outdoors in various weather conditions. The role demands physical stamina to meet the demands of busy shifts, including standing for extended periods and managing heavy deliveries.

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Common Interview Questions for General Manager(09616) - 10815 Colonel Glenn Rd.
How would you handle a situation where a team member is not following company policies at Domino's Pizza?

Address the issue directly and privately with the team member, explaining the specific policy they are not following. Emphasize the importance of adhering to company standards for the benefit of the entire team and discuss ways to support them in compliance.

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Can you provide an example of how you have improved customer service in a previous role?

Share a specific instance where you identified a gap in customer service, implemented a training program, or introduced a new procedure that resulted in improved customer feedback or increased sales.

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What strategies would you use to motivate your team as a General Manager at Domino's Pizza?

Describe how you would create an encouraging environment by recognizing individual achievements, providing opportunities for growth, and fostering open communication, all of which contribute to enhanced team morale.

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How do you prioritize tasks during a busy shift at Domino's Pizza?

Explain your method for identifying the most urgent tasks, delegating duties to team members effectively, and staying organized to ensure efficiency without sacrificing service quality.

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What experience do you have with managing inventory and costs?

Discuss your previous roles that required inventory management, including your approach to stock control, waste reduction strategies, and ensuring profitability while maintaining product quality.

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How would you ensure that safety standards are upheld in the store?

Outline your strategy for regular safety checks, training employees on safety protocols, and being proactive in addressing any potential hazards within the workplace.

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What steps would you take to resolve a customer complaint at Domino's Pizza?

Provide a clear process for handling complaints, emphasizing active listening, empathy, and prompt resolution to exceed customer expectations while retaining their loyalty to the brand.

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How do you handle stress during peak hours?

Discuss your ability to remain calm under pressure, prioritize effectively, and lead by example, demonstrating resilience and problem-solving skills to your team during busy times.

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What is your approach to staff training and development?

Explain your philosophy that training should be continuous, inclusive of both initial onboarding and ongoing skill development, with regular feedback to foster professional growth.

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Why do you want to work as a General Manager at Domino's Pizza?

Reflect on your passion for the brand, your appreciation for the food industry, and your desire to lead a team while creating a positive impact on customer experiences.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
January 1, 2025

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