Hourly Management GROWTH OPPORTUNITIES (06165) Part-time

As an Hourly Management GROWTH OPPORTUNITIES Assistant Manager at Domino's, your responsibilities include overseeing the operations of your shifts, managing staff, ensuring excellent customer service, and driving sales. You'll lead by example, training your team in pizza-making and maintaining company standards. Additionally, you will be accountable for all aspects of your shift, including safety, team culture, and policy adherence.

To apply for the Hourly Management GROWTH OPPORTUNITIES position at Domino's, you must be at least 18 years old, have a high school diploma or equivalent, and possess a good driving record. Previous experience in a leadership role or at Domino's is preferred but not mandatory, as training is provided. You also need to be eligible to work in the USA and live near the store location.

When you join Domino's for the Hourly Management GROWTH OPPORTUNITIES position, you can expect a comprehensive training program designed to equip you with essential leadership and operational skills. You’ll learn everything from managing staff and handling customer service issues to mastering the art of making delicious pizzas, all in a supportive environment that values your growth.

The shift timings for the Hourly Management GROWTH OPPORTUNITIES Assistant Manager role at Domino's vary, as you can expect 2 to 4 shifts per week, including weekends. Day shifts typically start at 9 am and end between 4 pm and 7 pm, while evening shifts commence between 3 pm and 6 pm, wrapping up an hour after close, around midnight to 1 am.

Absolutely! At Domino's, hourly management positions often open pathways to significant career advancement. Many of our top team members started as delivery drivers and moved up to become successful franchise owners or corporate managers. With the right attitude, skills, and dedication, your career can soar in our organization.

When faced with a conflict between team members during a shift at Domino's, I would first listen to both parties to understand their perspectives. Then, I would facilitate a discussion to find a mutual solution, emphasizing the importance of teamwork and the fun work environment we aim to maintain. It's essential to resolve issues quickly to ensure a positive atmosphere.

I recall an instance where our team was overwhelmed during a busy shift. I took the initiative to delegate tasks, ensuring everyone knew their roles, and maintained morale by motivating my team. This allowed us to function smoothly, despite the pressure, showcasing how effective leadership can guide a team through challenges.

To boost sales during my shift at Domino's, I would focus on promoting ongoing deals, ensuring all team members are trained to upsell items effectively. Additionally, I would encourage a friendly customer service approach, which can enhance the customer experience and drive repeat business.

In a busy shift at Domino's, I prioritize tasks by assessing what requires immediate attention, like customer orders and team support. I'll also ensure there's a balance between operational efficiency and maintaining high service quality. Quick, effective communication with the team is key to handling high-pressure situations.

A successful team at Domino’s thrives on open communication, trust, and a shared commitment to customer satisfaction. Each member should feel valued and encouraged to contribute their ideas. Fostering a fun and energetic environment also brings out the best in our team, allowing us to deliver outstanding service.

To ensure a high standard of safety during my shifts, I would make sure that all team members are trained on safety protocols, regularly checking the working environment for any hazards. I’d implement routine safety checks and encourage team members to voice any concerns they may have regarding safety practices.

If a customer complained about their order at Domino’s, I would approach them with empathy, listen carefully to their concerns, and apologize for any inconvenience. I would then seek to resolve the issue promptly, either by offering a replacement or a refund, ensuring the customer feels valued and heard.

I want to work at Domino's because I admire the company's dedication to personal development and creating a people-first culture. I'm excited about the potential to not only grow as a leader but also to contribute to a team that values customer experiences and employee satisfaction.

To foster a positive culture among my team, I would ensure open lines of communication, regularly acknowledge and celebrate achievements, and promote a supportive environment where everyone feels comfortable expressing their ideas and challenges. Building rapport through team-building activities can also enhance our team's camaraderie.

I bring strong leadership and multitasking skills, along with a positive attitude and a willingness to learn. My prior experience in customer service has equipped me with excellent communication skills, allowing me to effectively manage relationships both with customers and my team. I’m eager to help drive success at Domino's!