Coordonateur-rice du soutien logistique / Logistic Support Coordinator
- Valider les demandes de crédit liées à l’inventaire : confirmer la disposition/l’emplacement de l’inventaire avant d’approuver la demande de crédit.
- Création d’une commande retour pour permettre la réception de l’inventaire dans plusieurs systèmes différents.
- Organiser le transport au moindre coût possible avec la meilleure efficacité en tenant compte des besoins de nos clients.
- Coordonner la disposition d’Inventaire endommager chez le client.
- En cas de besoin, aider avec d’autre tâches de support à la logistique.
- Vous avez une excellent capacité de communication en anglais et en français, tant à l'écrit qu'à l'oral ;
- Vous êtes reconnu-e pour vos excellentes compétences en matière de résolution de problèmes et d'analyse ;
- Vous êtes orienté-e vers le-la client-e et possédez de solides compétences en matière de relations interpersonnelles et de communication. Vous travaillez bien en équipe ;
- Vous êtes très dynamique, dévoué-e, débrouillard-e et capable d'effectuer plusieurs tâches à la fois.
- Vous êtes titulaire d'un diplôme d'études collégiales ou l'équivalent.
- Vous avez un minimum de trois (3) ans d'expérience dans le domaine de la logistique et du transport ou de la gestion de la clientèle.
- Connaissance de SAP, un atout considérable.
- Un emplacement au cœur du centre-ville (métro Place des Arts);
- Modalités d’aménagement du temps de travail; télétravail hybride et horaire flexible;
- Un plan d’assurance « À la carte » (vie, soins médicaux, dentaires);
- Un programme d’aide aux employés;
- Un Centre de la Petite Enfance sur place;
- Une rémunération concurrentielle, incluant un régime de boni annuel;
- Un régime de retraite avec participation de l’employeur;
- Du développement et de la formation continue payés par l’employeur
Title: Logistics Support Coordinator
Location: Montreal (hybrid)
Reports to: Manager, Logistics Support
Overview:
The Logistics Support Coordinator will coordinate / process all requests requiring invoice and inventory adjustments and manage return (physically or virtually) keeping in mind our customer's needs. Depending on multiple and various scenarios, this role will need to deal with multiple Business groups (Quality complaints, customer service, joblot resale, finance, mills-RRC-Converters at the shipping and receiving departments).
Job Responsibilities/Accountabilities:
- Validate Inventory related Credit request: Confirming the Inventory disposition / location before approving the request for Credit.
- Creating a return order to permit Inventory reception in multiple systems.
- Make transportation arrangement at the lowest cost possible and the best efficiency considering our customer’s needs.
- Coordinating the disposition of Less then Prime Inventory on customer floors.
- When needed, help with other Logistics Support tasks.
Key Skill Sets:
- Excellent communication skills in English and French, both written and verbal;
- You are known for your excellent problem-solving and analytical skills;
- You are customer oriented with strong interpersonal and communication skills and you work well in a team environment;
- You are very dynamic, dedicated, resourceful and able to multitask.
Minimum Qualifications:
- You hold a college degree or the equivalent.
- You have a minimum of three (3) years related experience in Logistics and Transportation or Customer Service.
- Knowledge of SAP, is considered an asset.
- A downtown location (Place des Arts metro);
- Alternative Work Arrangements; hybrid remote work and flextime;
- A flexible insurance plan (life, medical, dental);
- An employee assistance program;
- A childcare center on location;
- Competitive compensation, including annual bonus plan;
- A pension plan with matching company contributions;
- Employer-paid development and continuing education.
Average salary estimate
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Are you ready to step into an exciting role as a Logistic Support Coordinator at Domtar? In this dynamic position, you will be the vital link that coordinates and processes all requests related to inventory adjustments and invoice changes while keeping the customer's needs at the forefront. Picture yourself playing a key role in managing both physical and virtual returns and being the go-to person for various business units, from quality complaints to finance. Every day will offer new challenges, whether it's validating credit requests tied to inventory or seamlessly setting up return orders that facilitate efficient inventory reception across multiple systems. You will utilize your problem-solving abilities to arrange transportation in the most cost-effective manner while ensuring the highest level of service for our customers. Domtar values your expertise in communication, as you will be the bridge connecting teams and ensuring smooth operations. With your three years of experience in logistics and a proven customer service background, along with a degree or equivalent, you will dive into a fast-paced environment that thrives on teamwork and dynamic interaction. Plus, enjoy a range of benefits including competitive pay, flexible hours, and opportunities for professional development, all while being part of a company committed to operational excellence and sustainability.
By
Domtar
Our Vision To be the leader in innovating fiber-based products, technologies, and services, committed to a sustainable and better future. Our Mission As a world-class industry leader we deliver the highest value to our customers, empower our emp...
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