Brand Ambassador - Bangor, Maine

As a Brand Ambassador at Downeast Cider, your primary responsibilities include executing engaging demo events in stores, bars, and festivals, where you'll sample cider and interact with customers. You’ll need to manage your demo gear and cider inventory while ensuring everyone has a memorable sampling experience. It's all about making connections and promoting our incredible product!

To qualify for the Brand Ambassador role at Downeast Cider, candidates must be 21 years or older and have reliable access to a vehicle. Additionally, a proven track record of excellent customer service and strong organizational skills are essential. Lastly, a bubbly personality that can engage others is crucial in this role!

The schedule for a Brand Ambassador at Downeast Cider is designed to be flexible. The role averages about 20 hours per month, but most of the work occurs during evenings and weekends, making it a great opportunity for someone looking to balance work with other commitments. This flexibility allows you to engage with the community when they're most likely to enjoy cider!

Brand Ambassadors at Downeast Cider enjoy a range of exciting perks. These include participation in company-wide events like Company Day and the annual Holiday Party, as well as casual weekly traditions like Bagel Friday. Plus, you'll benefit from a cider stipend—meaning lots of delicious cider to share and enjoy!

To apply for the Brand Ambassador role at Downeast Cider, simply submit your resume along with a cover letter that showcases your personality. Rather than using a formal approach, we encourage you to let us know why you’re a great fit for our team. Be authentic and share what makes you unique!

Engaging customers during a cider tasting event starts with creating a welcoming atmosphere. Make eye contact, smile, and ask open-ended questions to understand their preferences. Share personal anecdotes of your experiences with the cider and encourage them to share theirs. Remember, the goal is to make the experience memorable, so be lively and enthusiastic!

A great answer would be to refer to Downeast’s commitment to high-quality, unfiltered cider and its roots in the local community. Emphasize how their authentic approach and dedication to crafting delicious products create a unique experience compared to larger commercial brands. Discuss how this aligns with your values and why it excites you.

Prepare a specific example where you went above and beyond for a customer, detailing the situation, your actions, and the outcome. Highlight your problem-solving skills and willingness to meet customer needs. Focus on how it made the customer feel valued and how it reflects your passion for service.

Showcase your knowledge by explaining the basics of cider making: from selecting the right apples to fermentation. Mention your interest in the process at Downeast Cider and how you’re eager to learn more as a Brand Ambassador. Your enthusiasm for the craft will resonate with interviewers!

Approach the situation with empathy and active listening. Acknowledge the customer's feelings, ask what specifically they were dissatisfied with, and assure them that their feedback is valued. Offer to remedy the situation, whether through a replacement or another tasting opportunity. It’s all about turning their experience around and maintaining brand loyalty!

Discuss your organizational skills, such as prioritizing tasks before and during events. Mention creating checklists for setup, engaging with attendees, and packing up efficiently. Stress the importance of adapting quickly to shifting circumstances during live events while maintaining a high energy level throughout.

Your answer should highlight your passion for craft beverages, localized brands, and community engagement. Explain how Downeast Cider’s values resonate with you, and express excitement about sharing their story and product with others. Authenticity and connection to the brand will shine through!

Promoting team spirit involves creating camaraderie among fellow Brand Ambassadors. Share ideas such as team huddles before events for motivation, encouraging each other’s unique styles of engagement, and hosting casual get-togethers. Highlight the importance of collaboration and celebrating each other’s successes.

Identify skills that align with the Brand Ambassador role, like communication, organization, and a fun personality that engages others. Demonstrate how past experiences have honed these skills and show your genuine enthusiasm for sharing quality craft cider with the community. Connect your abilities back to the key duties of the role.

Express your proactive approach to staying updated, such as following industry news, subscribing to cider-related magazines, and joining local cider tasting events. Discuss your interest in learning about new flavors, techniques, and innovations within the cider community, and share how it would help you in your ambassador role.