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Walmart is hiring: Manager, Marketing Operations - Walmart Connect in Clifton

Position Summary The Senior Analyst of Loyalty Marketing drives the development and execution of JetBlue’s marketing strategy for JetBlue’s loyalty program, TrueBlue, as well as the co-brand credit cards across the US and Caribbean. The Sr. Analyst will work cross functionally with both the program and co-brand teams, as well as the Airways marketing team – social media, email and brand – to execute all marketing activities.Essential Responsibilities• Coordinates loyalty marketing efforts across broader JetBlue marketing teams• Develops loyalty marketing campaigns to drive TrueBlue member acquisition and engagement• Supports the Loyalty Partnerships team, leading all go-to-market marketing efforts to acquire new Co-Branded cardmembers while driving spend and engagement with existing cardmember• Works with Loyalty Marketing Analyst to get all co-brand assets through legal approval with Barclays• Supports non-air and other airline partnerships team on marketing efforts• Works with external partners, including agencies, Points.com, TrueBlue Shopping and Dining, to go-to-market with campaigns• Maintains domain expertise of the loyalty space both within and outside of the airline industry• Manage brief intake and submissions• Create timeline for Loyalty partners to manage campaign launch expectations• Manage kick off meetings with stakeholders and keep stakeholders informed of status• Other duties as assignedMinimum Experience and Qualifications• Bachelor’s Degree; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous related work experience• Three (3) years of marketing experience preferably in airline or loyalty sector• Strong proficiency in using Microsoft Office, especially Outlook, Excel and PowerPoint• Ability to manage multiple competing priorities in a fast-paced environment• Strong relationship management and problem-solving skills• Ability to build relationships and work across all levels and influence with impact• Strong comprehension of loyalty programs and credit cards• Available for occasional overnight travel (10%)• Must be in possession of valid travel documents with the ability to travel in and out of the United States• Must pass a pre-employment drug test• Must be legally eligible to work in the country in which the position is located• Authorization to work in the US is required. This position is not eligible for visa sponsorshipPreferred Experience and Qualifications• Master’s Degree in business administration or related field• Four (4) years of loyalty marketing experience• Ability to cultivate a broad understanding of the entire TrueBlue program including marketing, operations, metrics, financials/liability, customer service and training• Knowledge of and experience using Structured Query Language (SQL), Tableau and other Business Intelligence (BI) Data tools• Knowledge of airline industry trends and travel technology• Loyalty Marketing Expertise: Knowledge of customer loyalty and engagement strategies, tactics, tools and productionCrewmember Expectations• Regular attendance and punctuality• Potential need to work flexible hours and be available to respond on short-notice• Able to maintain a professional appearance• When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft• Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun• Must fulfill safety accountabilities as prescribed by JetBlue’s Safety Management System• Promote JetBlue’s #1 value of safety as a Safety Ambassador, supporting JetBlue’s Safety Management System (SMS) components, Safety Policy and behavioral standards• Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue’s confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))• Responsible for adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls• Uphold JetBlue’s safety performance metric goals and understand how they relate to their duties and responsibilitiesEquipment• Computer and other office equipmentWork Environment• Traditional office environmentPhysical Effort• Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)Compensation• The base pay range for this position is between $64,000.00 and $103,100.00 per year. Base pay is one component of JetBlue’s total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.
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What You Should Know About Walmart is hiring: Manager, Marketing Operations - Walmart Connect in Clifton, Walmart

Join Walmart as the Manager of Marketing Operations at Walmart Connect in Clifton, NJ, where you’ll play a pivotal role in driving innovative marketing strategies. In this dynamic position, you’ll collaborate with cross-functional teams to enhance Walmart’s customer engagement and loyalty initiatives. You’ll oversee the execution of marketing campaigns that are not only creative but also impactful, focusing on true customer needs. With your expertise, you'll work closely with Loyalty Marketing Analysts and external partners to develop and implement compelling campaigns that resonate with our valued customers. Your ability to manage multiple priorities in a fast-paced environment will enable you to thrive as part of a passionate team dedicated to making a significant difference in how our customers connect with Walmart. Your proficiency in tools like Microsoft Office will come in handy as you coordinate multiple marketing initiatives. As a key player, you’ll also maintain strong partnerships, ensuring seamless communication and effectiveness in all loyalty efforts. A goal-oriented mindset and solid relationship management skills are essential for this role. If you’re looking to grow your career in marketing at one of the world's leading retailers, Walmart Connect wants you on their team!

Frequently Asked Questions (FAQs) for Walmart is hiring: Manager, Marketing Operations - Walmart Connect in Clifton Role at Walmart
What are the responsibilities of the Manager of Marketing Operations at Walmart Connect?

As the Manager of Marketing Operations at Walmart Connect, you'll be responsible for overseeing the development and execution of marketing campaigns that enhance customer engagement and loyalty. Your role will include coordinating initiatives across various teams, managing relationships with partners, and ensuring that all marketing activities align with Walmart’s strategic goals.

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What qualifications are required for the Manager of Marketing Operations position at Walmart Connect?

To qualify for the Manager of Marketing Operations role at Walmart Connect, candidates should possess a Bachelor's Degree or equivalent experience, along with a minimum of three years in a marketing role, preferably within the retail or loyalty sectors. Strong proficiency in Microsoft Office and proven relationship management skills are also essential.

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What experience is preferred for the Manager of Marketing Operations role at Walmart Connect?

Preferred experience for the Manager of Marketing Operations at Walmart Connect includes a Master's Degree in business administration or related fields, along with four years of loyalty marketing experience. Knowledge of customer loyalty strategies, marketing analytics, and familiarity with the retail environment will be advantageous.

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Is travel required for the Manager of Marketing Operations at Walmart Connect?

Yes, the Manager of Marketing Operations at Walmart Connect may require occasional overnight travel, up to 10%. This flexibility allows you to collaborate with partners and teams to drive successful marketing initiatives.

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What is the compensation range for the Manager of Marketing Operations role at Walmart Connect?

The base pay range for the Manager of Marketing Operations position at Walmart Connect is between $64,000.00 and $103,100.00 per year. This compensation is part of a comprehensive package that includes healthcare benefits and other perks.

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Common Interview Questions for Walmart is hiring: Manager, Marketing Operations - Walmart Connect in Clifton
Can you explain your experience in loyalty marketing relevant to the Manager of Marketing Operations position at Walmart Connect?

When discussing your experience, highlight specific loyalty programs you've managed, focusing on your role in developing strategies that increased customer engagement and retention. Provide examples of successful campaigns and how they were measured.

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How do you prioritize projects in a fast-paced marketing environment?

Explain your approach to project management, emphasizing your ability to assess urgency and importance. Describe tools or methods you use to track progress and how you communicate priorities with your team to ensure alignment.

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What strategies would you implement to improve customer engagement at Walmart Connect?

Discuss strategies such as personalized marketing campaigns, segmenting customer data for tailored communication, and leveraging analytics to refine your approach. Share any past successes you've had with similar strategies.

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Describe a time you faced a challenge while coordinating a marketing campaign. How did you overcome it?

Use a specific example where you encountered obstacles, detailing the steps you took to resolve the issue. Focus on your problem-solving skills and the positive outcomes that resulted from your actions.

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How do you leverage data analytics for the Manager of Marketing Operations role?

Discuss how you use data analytics to inform your marketing strategies, evaluate campaign effectiveness, and gain insights into customer behavior. Mention any tools or software you are proficient in that aids in data analysis.

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What methods do you use to build relationships with internal and external stakeholders?

Explain your communication style and how you foster relationships based on trust and mutual goals. Share examples of how effective relationship management has positively impacted previous projects.

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Can you tell us about your proficiency with Microsoft Office and how you use it in marketing?

Describe your experience with Microsoft Office, particularly Excel for data analysis and PowerPoint for creating compelling presentations. Provide examples of how these tools were instrumental in your marketing projects.

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What role does creativity play in your marketing strategies?

Discuss the importance of creativity in developing compelling campaigns that captivate the audience. Provide examples of how your creative solutions have led to successful marketing initiatives.

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What insights can you share about current trends in customer loyalty programs?

Share your knowledge of emerging trends in loyalty programs, such as personalization and mobile engagement. Discuss how these trends can be applied at Walmart Connect to enhance customer experience.

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Why are you interested in the Manager of Marketing Operations position specifically at Walmart Connect?

Convey your admiration for Walmart’s commitment to customer satisfaction and how the company’s values resonate with your professional philosophy. Share your enthusiasm for the opportunity to contribute to Walmart Connect's marketing initiatives.

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Full-time, on-site
DATE POSTED
December 10, 2024

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