Mental Health Specialist II - Acute Behavioral Services - job 1 of 2

As a Mental Health Specialist II at Dungarvin, your primary responsibilities include providing direct care and support to individuals with intensive behavioral and mental health needs. You'll assist with daily living skills, maintain a clean and safe living environment, and implement behavior management strategies. Collaborating with the team to create a routine that supports individual goals while ensuring safety is crucial in this role. Your interaction directly impacts the lives of individuals in our Acute Behavioral Services program, making the work both rewarding and significant.

To qualify for the Mental Health Specialist II position at Dungarvin, candidates must be at least 18 years old, possess a high school diploma or GED, and have at least 3 years of experience in working with mental illness or behavior management. A valid driver's license with a good driving record, auto liability insurance, and reliable transportation are also required. The role involves physically demanding tasks, so candidates must be able to lift up to 50 lbs and work in varying conditions.

At Dungarvin, the Mental Health Specialist II position offers flexible shifts, including day, evening, and night shifts, as well as weekend availability. The scheduling specifics can be set upon hiring, allowing for a blend of full-time or part-time hours. This flexibility makes it easier for team members to balance work and personal commitments while still providing essential support to our community.

Dungarvin employs a person-centered approach in our Acute Behavioral Services program. This involves tailoring support plans that honor individual needs and goals while maintaining a safe and structured environment. Our Mental Health Specialist II will utilize empathy and professional training to foster positive relationships with the individuals we serve. We emphasize consistency and routine, which are vital for achieving behavioral stability and personal growth amongst those in our care.

Mental Health Specialist II team members at Dungarvin enjoy a comprehensive benefits package that includes medical, vision, and dental insurance, paid time off, and a 401 K plan with employer matching after one year. Additionally, we offer pet insurance, life insurance, and access to supplemental insurance options. Opportunities for professional development are also available, along with employee referral programs and discounts. We pride ourselves on supporting our employees’ well-being while they dedicate themselves to serving others.

When managing a crisis situation, it’s crucial to stay calm and assess the person’s immediate needs. Using de-escalation techniques learned during training can help diffuse tension. Establishing a safe environment and using communication that promotes understanding is essential. Share any past experiences handling crises and highlight your training in behavior management.

In addressing behavior management, discuss your previous roles where you applied specific strategies. It might involve teamwork, training you've received in manual restraints, or working directly with individuals exhibiting challenging behaviors. Highlight your understanding of theory and practical application to support individuals effectively.

Talk about a specific instance where you recognized an individual's unique challenges. Explain the adjustments you made in your routine or communication style to better support them. This shows your flexibility and commitment to a person-centered approach.

Express your passion for helping individuals with disabilities and your admiration for Dungarvin’s mission. Share personal motivations that make you a fit for this role, and discuss how you appreciate Dungarvin’s commitment to creating a community that truly supports its members.

Effective communication techniques often include using a calm, peaceful tone and practicing active listening. Share any specific methods or theories you employ that assist individuals during times of distress, such as reassuring phrases or validating their emotions. This shows your preparedness for the challenges in this role.

A person-centered approach involves focusing on the individual's unique needs, preferences, and aspirations. It’s about building respectful and trusting relationships. Share your techniques in facilitating personalized plans that not only prioritize safety but also empower the person to achieve their goals.

Managing aggression requires patience and understanding. Discuss your strategies for remaining calm, establishing clear boundaries, and using verbal de-escalation techniques. Highlight your commitment to safety while maintaining dignity for the individual.

Share experiences of collaborating with various professionals, such as social workers, psychologists, or other caregivers in your past roles. Discuss how teamwork enhances the quality of care for individuals and your appreciation for diverse perspectives in creating effective support systems.

Talk about methods you use to create a welcoming atmosphere, such as encouraging self-expression, respecting personal preferences, and celebrating achievements. This not only supports the well-being of the individuals but also encourages trust and rapport.

Maintaining professionalism is crucial, especially during tough interactions. Share your techniques for self-regulation, such as taking deep breaths or stepping back before responding, and highlight your commitment to providing unbiased, respectful care in every situation.