Program Coordinator / Lead DSP - job 2 of 3

As a Program Coordinator at Dungarvin, you will be responsible for ensuring the comfort and safety of individuals with disabilities, providing hands-on assistance with daily living tasks, and documenting individual and program-related needs. Your role will include training DSP staff and building meaningful relationships to empower the individuals we serve.

To qualify as a Program Coordinator at Dungarvin, you need a minimum of 2 years of caregiving experience, a high school diploma or GED, and a valid driver's license. Being observant, detail-oriented, and adaptable are essential traits for this role. Additionally, a background in diabetic care is preferred.

Program Coordinators at Dungarvin enjoy a range of benefits including medical, dental, and vision insurance for full-time employees, 401 K plan with employer match, paid time off, employee assistance programs, and opportunities for professional growth. It's all about supporting you while you make a difference!

A typical day for a Program Coordinator at Dungarvin involves a mix of administrative tasks like documenting progress and ensuring compliance, as well as hands-on care activities such as assisting individuals with daily living tasks and joining them on community outings. No two days are the same, which keeps the role engaging and fulfilling.

Dungarvin believes that diversity and inclusion are vital to our mission, and we are committed to creating a safe and supportive workplace for all employees. As an equal opportunity employer, we strive to empower a diverse workforce that reflects the communities we serve and fosters an inclusive culture.

When answering this question, highlight specific scenarios where you've provided care, showcasing your skills in training others, handling daily living tasks, and building relationships with individuals. Use examples to demonstrate your compassion and adaptability.

Discuss your approach to creating safe environments, such as following care plans and understanding individual needs. Mention specific strategies you employ to monitor safety and comfort, reinforcing your attention to detail and commitment to quality care.

Emphasize the importance of personalization and empowerment in your care approach. Share strategies such as setting achievable goals with individuals, encouraging independence, and celebrating milestones to foster a supportive atmosphere.

Describe your conflict resolution skills and how you remain calm and composed in challenging situations. Provide examples of techniques you've used to de-escalate conflicts and your focus on understanding the underlying reasons for the behavior.

Share any past experiences where you’ve mentored or trained others, emphasizing your ability to communicate clearly, provide constructive feedback, and encourage growth among team members. Discuss your belief in teamwork and collaboration.

Reveal your passion for making a difference in the lives of individuals with disabilities. In your response, connect your values with Dungarvin's mission, and express how your experience aligns with the role's responsibilities.

Provide a specific example of how you established trust and a rapport with an individual. Discuss the techniques you used to connect, like shared activities or understanding their preferences, and how those efforts improved their overall experience.

Discuss traits such as compassion, patience, adaptability, and strong communication skills. You can also emphasize the importance of being observant and detail-oriented, as these qualities directly contribute to the well-being of the individuals served.

Explain your approach to organization and time management. Discuss techniques you use, such as using checklists or prioritizing tasks based on immediate needs, to ensure that you can effectively manage your responsibilities while providing support.

Share strategies for respecting individuals’ autonomy while offering support. Discuss the importance of communication, active listening, and gradually gaining trust to encourage clients to accept help, showcasing your client-centered approach.