Trainer / Talent Development Specialist- Social Services - job 1 of 2

A LITTLE ABOUT US:

At Dungarvin, we're not just a national company; we're a family of caring, passionate, and dedicated team members working together nationwide to offer top-notch, community-based support. Our mission is simple: We're here to provide exceptional assistance to individuals with intellectual and developmental disabilities, including those facing mental health, behavioral, or significant medical challenges. What sets us apart is our commitment to tailoring our services to fit the unique aspirations, dreams, goals, and needs of each person we serve. We take pride in creating customized solutions that resonate with the individual, all made possible through the support of Medicaid and Community Support Waivers. Since our humble beginnings in 1976 in the heart of Minnesota, we've grown to extend our reach to fifteen states. Whether through our dedicated field professionals or our corporate roles, we are driven by one core belief: empowering people with disabilities to unlock their full potential and enhance their quality of life.

Join our nationwide family and let us help you achieve your unique goals and dreams.

WE OFFER:

• Schedule: 8 AM - 5 PM CST (some flexibility available). There may also be occasional night training sessions.
• Pay: $20.60/hour
• 401(k) Plan: Company match available, vested after 1 year.
• Work Environment: Hybrid model  (In office Tuesdays and Thursdays)
• Pet Insurance: Coverage options available.
• Paid Time Off: PTO that increases with tenure.
• Medical, Dental, and Vision Insurance: Domestic partners are eligible for dental coverage.
• National Discount Programs: Access to various discounts.
• Long-Term Life Insurance: Provided at no cost to employees.
• Supplemental Insurance, FSA, and HSA: Additional options available.
• TapCheck: Access up to 50% of your wages before payday.
• Mileage Reimbursement
• Referral Bonus Program: Incentives for referring candidates.

We are thrilled to announce an exciting opportunity for an experienced, energetic, and engaging trainer to join our regional training team! This role is dedicated to supporting our direct care staff who deliver exceptional care to individuals with developmental disabilities.

As a Talent Development Specialist/Trainer, you will play a vital role in enhancing employee training and performance through your expertise. The ideal candidate is a confident public speaker and passionate educator, well-versed in the latest tools and techniques to empower staff and improve outcomes.

You’ll lead training sessions in our office and travel to various locations, requiring flexibility and adaptability to diverse environments. The key to success in this role lies in being outgoing, approachable, and genuinely interested in connecting with a wide range of people.

This role emphasizes a selfless and empathetic approach, prioritizing the needs and growth of others. Patience, stability, and consistency will be essential as you foster meaningful relationships and engage with employees over time.

If you’re ready to make a meaningful impact through training and development, we’d love to hear from you!

Key Responsibilities Include:

• Facilitating New Employee Orientation: Conduct engaging and informative sessions, ensuring all new hires feel welcomed and prepared for their role.
• Leading Virtual Trainings: Utilize platforms like Zoom, GoToMeeting, and Teams to deliver training remotely. You’ll also provide support with any technical issues that may arise.
• Proficient Use of Software: Demonstrate your skills with programs such as Word, Excel, PowerPoint, Teams, and Outlook to create effective training materials.
• Managing Our Learning Management System: Update and track training completions, classes, and essential data to ensure compliance and effectiveness.
• Monitoring Training Components: Oversee schedules, documentation, and materials to maintain a high standard of training delivery.
• Open Communication: Foster ongoing dialogue with all staff levels regarding training requirements and needs.
• Supporting Fellow Trainers: Collaborate with colleagues and assist in organizational and departmental in-service training.
• Coordinating Resources: Work together with staff to maximize training benefits for the individuals we serve and enhance program effectiveness.

MUST HAVE:

• Experience/Education: A minimum of two years of experience as a trainer, educator, or in a similar role, preferably in a developmental disabilities, healthcare, or social services setting.
• Certified or willing to become certified in the following:
  • CPR Instruction: Deliver engaging, hands-on CPR training to ensure participants are confident and well-prepared in life-saving techniques.
  • CBRF Programs: Includes First Aid (with choking), Fire Safety, and Standard Precautions, ensuring compliance with state regulations and organizational standards.
  • MANDT System Expertise: Deliver training focused on safe, respectful, and non-violent crisis intervention techniques, emphasizing dignity and relationship-building during challenging situations.
• Physical Requirements:
  • Must be able to lift up to 35 lbs.
  • Ability to squat, bend, and stand for extended periods.
  • Demonstrate and perform MANDT techniques, which include physical movements such as pulling, pushing, and other actions required for safe and respectful crisis intervention.
• Technical Proficiency: Familiarity with virtual platforms like Zoom, Microsoft Teams, and GoToMeeting; capable of troubleshooting technical issues during live sessions. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Teams, and Outlook) and Learning Management Systems (LMS).

***Please note that this is a driving position and requires a valid driver's license. Candidates must have a clean driving record and be able to operate company vehicles as part of their job responsibilities.

SKILL CRITICAL TO SUCCESS:

• Training Expertise and Mission-Driven Presentation Skills:
  Demonstrates a passion for supporting caregivers and helping others through effective training. Confident in leading both in-person and virtual sessions, using dynamic and engaging presentation techniques to inspire participants. Experienced in designing, organizing, and delivering tailored training programs that empower caregivers and meet the diverse needs of learners, all while advancing the mission of providing exceptional care.
• Empathy and Inclusivity: Demonstrates patience and an understanding of diverse learning needs, particularly within hourly workforces. Builds trust and fosters an inclusive, welcoming training environment that values the unique challenges and contributions of employees at all levels.
• Time Management and Organizational Skills: Ability to manage schedules, track training documentation, and maintain high standards of accuracy and compliance in reporting.
• Adaptability and Independence: Capable of working both independently and as part of a team, with a proactive approach to problem-solving and decision-making.

IMPORTANT TO KNOW:

• The trainer role is primarily during normal business hours, Monday to Friday, from 8 AM to 5 PM. However, there may be occasions when night training sessions are required.

Dungarvin believes that diversity and inclusion make our organization stronger. Together, we're working to create a culture that supports our employees and the people we serve. We are an affirmative action and equal opportunity employer.

Please note: The deadline for all internal job applications is two weeks from the initial posting date.

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