Eastern Controls - Gas & Flame Product Manager

Eastern Controls Inc., a manufacturer's representative partner of Endress+Hauser Inc., is looking for a dynamic Gas & Flame Product Manager to join their team in Edgemont, PA. This role is customer-facing, technically minded, and works strategically to drive profitability and sales of the Gas and Flame business across all ECI sales territories.

Role + Responsibilties

• Be laser focused with the sole objective to do whatever is necessary to exceed Gas and Flame product/services targets, goals, and expectations for ECI

• Serve as the customer-facing expert and trusted adviser on all ECI Fixed Gas and Flame brands and products

• Provide technical and competitive sales training to ECI sales reps on Fixed Gas and Flame technologies

• Take ownership and drive larger/complex projects with factory, Regional/Territory/Industry Managers and cross-territory ECI sales reps to develop strategies to win

• Serve as go-to resource for manufacturers leadership, and regional/industry/territory managers. Ensure communication of tactical and strategic messaging is transferred between the manufacturer and the ECI organization

• Lead monthly sales activity meetings with principals

• Provide feedback and input on monthly and annual goal setting and forecasting to principal

• Expand cross selling of Gas/Flame products with other ECI Principals

• Drive competitive conversions and upgrades from legacy products to include account targeting, follow-up, and assistance with introductions with the assigned ECI sales rep

• Develop and communicate an understanding of competition, their strategies, pricing, and tactics. Understand reasons for competitive losses due to price, product features, etc.

• Expand MRO opportunities to offer a systems-based approach. Be able to introduce customers to all valued-added capabilities offered by ECI

• Drive calibration services, contracts, and aftermarket opportunities.
  

Quailification + Profile

• Associate’s degree in a technical discipline or equivalent experience preferred (Technical degree a plus)

• 3-5 years of hands-on experience in outside sales preferred

• Experience with CRM and ERP systems

• Is passionate about the customer’s experience by means of responsiveness and determining problem solving solutions
  

Company Info

For over 50 years, Eastern Controls has served as a trusted business partner for their customers by delivering technical excellence, outstanding service, and above-and-beyond support. It’s in their DNA. Eastern Controls works with customers in the Life Sciences, Power, Water & Wastewater, Chemical, Refinery, Food & Beverage, and other process-centered industries.