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Senior QA Engineer

Education Perfect is an EdTech platform designed to empower educators and amplify their impact in the classroom. We aim to enable teachers to personalise learning at scale with a range of powerful learning, assessment, and insights tools, helping them and their students reach their full potential.

As an EPeep, you’ll work on projects that have a real impact on students' lives and have the freedom, support and resources you need to develop your skills and grow your career.

As a Senior QA Engineer, you will be responsible for ensuring the continuous improvement and development of features on our platform. Your primary task will be to meticulously test new functionalities, identify bugs and inconsistencies, and work collaboratively across Product and Engineering teams to address these issues. In addition to your technical responsibilities, this senior role will provide support to the QA Lead, and can involve mentoring and coaching other members of the QA and Engineering teams, making it an exciting opportunity for direct impact on our teams.

Our ideal candidate will be based in Auckland or Dunedin, however we are also open to candidates across NZ. 

What you will do

  • Apply analytical skills to ensure that the right things are tested in the most appropriate way
  • Play a key role in managing backlogs of defects, identifying, retesting and resolving issues
  • Develop test plans within the context of a fluid and innovative environment, in cross-functional teams
  • Perform manual testing at all stages including: exploratory, regression, user acceptance testing
  • Identify opportunities to automate manually-tested operations, including developing and maintaining existing automated tests
  • Collaborate with others to define and resolve issues in advance of frequent releases
  • Clearly communicate QA best practice and share knowledge that contributes towards the best quality outcomes
  • Make strong contributions throughout the product development lifecycle in collaboration with members across design, product, customer service  and engineering

About you

  • 6+ years experience in software testing & ISTQB certification
  • Sound knowledge of agile principles, quality test frameworks and practices
  • Knowledge of existing automated testing frameworks and tools, with a keen eye for identifying enhancements that improve test coverage and efficiency
  • Keen attention towards test data metrics, providing key insights that inform data-driven decisions and which advance the team's quality practice
  • Capable of envisioning the end-product, impact of change and advocating exceptional experience for the customer
  • Proven experience influencing stakeholders, horizontally and vertically, in matters of quality to gain traction for change
  • Advanced programming skills for crafting and maintaining sophisticated test scripts, with a focus on long-term maintainability and adaptability
  • Experience in integrating automation into CI/CD pipelines, enhancing the seamless flow of quality checks throughout the development cycle
  • Exceptional analytical and problem-solving abilities, particularly in optimising existing automated tests and troubleshooting complex automation challenges
  • Experience, capability and desire to mentor others., while being keen to research and learn for self growth
  • Team oriented, with initiative in reaching out to others
  • Excellence in communication and information sharing

Equitable opportunities, growth, and development lie at the heart of how we work at EP. We understand that not all applicants may possess all the following attributes so if you think you have what it takes, but are not sure you check every box, we would love to still hear from you!

What we offer

  • As our team is based globally, we offer both remote and flexible working arrangements
  • For our remote workers, a communication allowance towards your monthly internet or phone charges and $1000 towards setting up your home office
  • Three extra days of annual leave during our end of year shut down period, parental leave top ups and a community service day
  • Wellness allowance to use on anything to support your mental and physical wellness
  • EAP with unlimited sessions
  • Employee Equity Bonus Plan
  • Employee referral program - $2000 when you refer a new team member
  • Ongoing professional development, including opportunities to develop your career into other areas of our business and access to EPs Learning Hub 
  • EP support groups - Mana Wahine, DEI, Environmental Impact and Wellness Committees
  • The opportunity to work within a growing global business with Diversity Works accreditation, Carbon Net Zero BCorp status, Digital Promise certification, and an unwavering commitment to our mission, people, and community

We celebrate individuality, value diversity, and understand that flexible and remote work opportunities enable our team members to work in a way that fosters creativity and inspires individual brilliance. When you work with us, you're not just joining a company - you're joining a team united by the desire to make a difference.

What You Should Know About Senior QA Engineer, Education Perfect

As a Senior QA Engineer at Education Perfect, you'll be stepping into a dynamic role that truly impacts the educational landscape. Education Perfect is not just another EdTech platform; it's a mission-driven company focused on empowering educators and enhancing the learning experience for students. In this role, you will be crucial in ensuring the quality of our innovative features. Your day-to-day will revolve around meticulously testing new functionalities, identifying bugs and inconsistencies, and collaborating with our Product and Engineering teams to resolve them. This is more than just a technical position; it’s a chance to mentor and coach other QA team members, shaping the very quality practices that drive our platform forward. With over six years of experience in software testing and a knack for agile principles, you’re expected to both apply your analytical skills and contribute to the continuous improvement of our testing processes. You’ll be developing test plans, performing manual tests, and even identifying opportunities for automation to streamline our QA efforts. Plus, at Education Perfect, we cherish flexibility. You can enjoy the perks of remote work while still being part of a supportive global team. If you’re passionate about quality and want to make a real difference, this role at Education Perfect could be your next big career move!

Frequently Asked Questions (FAQs) for Senior QA Engineer Role at Education Perfect
What are the key responsibilities of a Senior QA Engineer at Education Perfect?

As a Senior QA Engineer at Education Perfect, your primary responsibilities include meticulously testing new platform features, managing defect backlogs, and collaborating across teams to resolve issues. Your role extends to educating team members on QA best practices, developing test plans, and exploring automation opportunities to enhance overall testing efficiency. The position also involves mentoring junior team members, thereby directly impacting the quality of our engineering output.

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What qualifications are required for the Senior QA Engineer position at Education Perfect?

To qualify for the Senior QA Engineer role at Education Perfect, candidates should have a minimum of six years of software testing experience, coupled with an ISTQB certification. Familiarity with agile principles and automated testing frameworks is essential, too. This position requires strong analytical abilities and advanced programming skills to maintain complex test scripts, along with a passion for mentoring and contributing to team best practices.

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What tools and technologies should I be familiar with for the Senior QA Engineer role at Education Perfect?

As a Senior QA Engineer at Education Perfect, familiarity with automated testing frameworks and tools is important. Experience integrating these tools into CI/CD pipelines is highly beneficial for ensuring seamless quality checks. Additionally, an understanding of existing quality test frameworks, along with the ability to craft sophisticated test scripts, will significantly boost your effectiveness in the role.

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How does collaboration factor into the Senior QA Engineer role at Education Perfect?

Collaboration is a core component of the Senior QA Engineer position at Education Perfect. You'll be working closely with Product and Engineering teams to identify and resolve issues proactively. Communicating QA best practices and sharing knowledge are vital. Your contributions will span the entire product development lifecycle, ensuring a cohesive approach to quality across all functions.

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What are the growth opportunities for a Senior QA Engineer at Education Perfect?

At Education Perfect, growth opportunities for a Senior QA Engineer are abundant. With ongoing professional development support offered, you can expand your expertise and explore potential career advancements in various areas of the business. Additionally, you’ll be able to actively participate in EP's Learning Hub and engage with various support groups, promoting both personal and professional growth.

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Common Interview Questions for Senior QA Engineer
Can you describe your experience with automation testing in the role of Senior QA Engineer?

Absolutely! In my previous roles, I focused heavily on identifying manual tests suitable for automation. I led efforts to integrate automated tests into our CI/CD pipelines, ensuring that new code deployments ran seamlessly through quality checks before release. This not only increased our testing efficiency but also significantly reduced manual errors.

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What strategies do you use to identify and manage defects?

I prioritize my approach by first categorizing defects based on severity and impact. Utilizing defect tracking tools helps me maintain a comprehensive backlog. Regular scrum meetings facilitate open communication with development and product teams, allowing us to retest and resolve issues efficiently before they escalate.

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How do you ensure your testing methods adapt to an agile environment?

In an agile setting, flexibility is crucial. I continuously collaborate with cross-functional teams to understand requirements and incorporate feedback iteratively. I also maintain a fluid testing cycle, ensuring that my test plans are adaptable to the rapidly changing project landscape while still meeting release deadlines.

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What is your approach to mentoring junior QA engineers?

Mentoring junior QA engineers involves fostering a culture of sharing knowledge. I regularly conduct training sessions on best practices in testing methodologies and provide one-on-one guidance on challenging tasks, encouraging them to bring forward ideas. This collaborative space enhances their growth and benefits the entire team.

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How do you measure the success of your testing processes?

To measure success, I focus on key metrics such as defect density, test case pass rate, and feedback from stakeholders. I conduct retrospective meetings after each release to analyze what worked and what didn’t, allowing me to continuously improve our testing processes based on concrete data-driven insights.

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Can you explain a challenging bug you encountered and how you resolved it?

Sure! I once encountered a critical bug that appeared in a production release. After extensive investigation, I collaborated closely with developers to pinpoint the root cause, which was a complex interaction between multiple features. By implementing a series of regression tests, we not only resolved the issue promptly but also strengthened our testing suite to catch similar bugs in future.

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What role does communication play in your work as a Senior QA Engineer?

Effective communication is fundamental to my role. It ensures that all stakeholders are aligned on quality expectations and project progress. I regularly update teams through clear documentation and presentations, fostering a team-oriented environment that advocates for quality across all departments.

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How do you prioritize testing tasks amid tight deadlines?

My technique for prioritization is strategic. I assess the impact and risk of each feature and align my testing tasks accordingly. By focusing on the most critical areas first, I ensure that essential functionalities are rigorously tested, while also managing time efficiently for remaining tasks.

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What do you find most exciting about the Senior QA Engineer position at Education Perfect?

The most exciting aspect for me is the opportunity to make a tangible impact on educators and students alike. Being part of a mission-driven company like Education Perfect means that my work goes beyond just testing; it contributes to a larger purpose while allowing me to innovate and grow within a collaborative team.

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How do you stay current with industry trends in software testing?

I stay up-to-date by engaging with professional communities and participating in online forums related to QA and software testing. Additionally, I frequently attend webinars and conferences, ensuring I’m informed about the latest tools and techniques, which I can then apply to enhance our processes.

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Founded in 2007 and headquartered in New Zealand, Education Perfect is a curriculum-aligned teaching and learning platform for teachers and parents through blended learning, homeschooling, tutoring.

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Full-time, remote
DATE POSTED
December 4, 2024

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