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Quality Assurance Coordinator

Company Description

SGS is the world's leading Testing, Inspection and Certification company. We operate a network of over 2,700 laboratories and business facilities across 119 countries, supported by a team of 99,250 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, safety and compliance.

Our brand promise, when you need to be sure, underscores our commitment to reliability, integrity and trust — enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

 

SGS is publicly traded on the SIX Swiss Exchange under the ticker symbol SGSN (ISIN CH0002497458, Reuters SGSN.S, Bloomberg SGSN:SW).

Job Description

Please note that the candidate must be within a commutable distance to Anchorage, AK to be considered for this position.

 

Our Anchorage, AK laboratory is looking for a Quality Assurance Coordinator to join the team! The Quality Assurance Coordinator will assist with the administration and document control of the Quality Assurance system set forth by the laboratory's policies and procedures in accordance with the accrediting body and regulatory compliance.

Job functions:

  • Provides assistance in administration and document control of the Quality Assurance system
  • Under the direction of the Quality Assurance Management, maintains the EHS site and North American Operations Procedures (processes SOPs, routes SOPs for routine review, maintains a current index for each section of the Manual, assigns numbers to new SOPs, publishes and approves SOPs into the appropriate department folders, routes SOPs to other sites, and archives SOPs).
  • Maintains SOPs and forms
  • Answers customer questions pertaining to administrative matters in efficient manner that cultivates trust and reliability
  • Answers and directs customer inquiries to the appropriate technical staff or management
  • Sets up and maintains records/data management system to capture all records control requirements, including maintenance of files, quality assurance, information conversions, and systems automation
  • Maintains the company’s Form/Worksheet Control System (assigns numbers to new forms/worksheets, assigns revision codes to revised forms/worksheets, and copies and files forms/worksheets into the appropriate department binders)
  • Documents assignment, tracks, and brings to closure Change Control Requests
  • Assists in managing and controlling customer methods0Assists in managing customer protocols and reports including Method Transfer, Method Validation and Stability.0Adheres to internal standards, policies, and procedures
  • Performs other administrative tasks and duties as assigned

Qualifications

  • High School diploma or equivalent (Required)    
  • 0-2 years of job related experience (Preferred)
  • Proficient English language skills (Required)
  • Basic mathematical skills (Required)
  • Intermediate reasoning skills/abilities (Required)
  • Intermediate computer skills (Required)
  • Strong attention to detail (Required)
  • Ability to manage and coordinate multiple projects in a fast-paced, highly professional environment. (Required)

Additional Information

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression, genetics, status as a protected veteran, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

If you are applying for a position within the United States and you have difficulty completing the on-line employment application because of a disability, please call 201-508-3149 for assistance and leave a message. You will receive a call back.  Please note, this phone number is not for general employment information, but is only for individuals who are experiencing difficulty applying for a position due to a disability.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Quality Assurance Coordinator, SGS

If you're looking for a vibrant role where you can make a real impact, consider joining our team as a Quality Assurance Coordinator at SGS in Anchorage, AK! In this exciting position, you’ll take on a variety of responsibilities that are essential for maintaining our outstanding quality assurance system. Your days will be spent assisting with the administration and document control of our quality assurance protocols, ensuring that everything runs smoothly according to our stringent standards of regulatory compliance. You’ll work closely under the direction of the Quality Assurance Management team, helping maintain our EHS site and North American Operations Procedures. As a coordinator, you’ll appreciate the importance of organization—after all, precision is key in the world of testing, inspection, and certification. You will handle customer inquiries with grace, directing them to the appropriate technical staff or management, and setting up a comprehensive records management system. Strong attention to detail and the ability to manage multiple projects will be vital in this fast-paced environment. If you're a collaborative team player eager to grow within a trusted industry leader that boasts over 145 years of service excellence, this is your chance! Come and help us achieve the highest standards of quality and safety while being part of a dedicated team of professionals who thrive on integrity and reliability.

Frequently Asked Questions (FAQs) for Quality Assurance Coordinator Role at SGS
What are the main responsibilities of a Quality Assurance Coordinator at SGS?

As a Quality Assurance Coordinator at SGS, your key responsibilities will include assisting with the administration and document control of the Quality Assurance system, maintaining essential Standard Operating Procedures (SOPs), and managing customer inquiries effectively. You'll also be tasked with setting up a records management system, managing change control requests, and ensuring compliance with both internal and external quality standards.

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What qualifications are needed to become a Quality Assurance Coordinator at SGS?

To qualify for the Quality Assurance Coordinator position at SGS, candidates must possess at least a High School diploma or equivalent. While 0-2 years of job-related experience is preferred, strong English skills, basic mathematics proficiency, and a keen attention to detail are required. Intermediate reasoning abilities and computer skills are also essential to succeed in this role.

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Is previous work experience required for the Quality Assurance Coordinator position at SGS?

While previous work experience in a similar role is preferred for the Quality Assurance Coordinator position at SGS, it is not strictly required. Candidates with strong attention to detail, excellent communication skills, and a willingness to learn will be considered, particularly if they embrace the fast-paced and professional environment at our Anchorage location.

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What type of environment can a Quality Assurance Coordinator expect at SGS?

A Quality Assurance Coordinator at SGS can expect to work in a highly professional, fast-paced environment where teamwork and collaboration are valued. The role requires the ability to manage and coordinate multiple projects simultaneously, making organizational skills and attention to detail critical for success.

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How does SGS support employee career growth and development for Quality Assurance Coordinators?

SGS is committed to the growth and development of its employees, including Quality Assurance Coordinators. Opportunities for further training and career advancement are available, allowing you to build on your skills and knowledge in the testing, inspection, and certification fields, all while being a part of a reputable and established company.

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Common Interview Questions for Quality Assurance Coordinator
Can you explain your understanding of our quality assurance system and its importance?

When answering this question, emphasize your knowledge of quality assurance systems, mentioning the significance of maintaining high standards of safety and compliance. Share examples of how such systems support overall operational effectiveness and customer trust.

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How do you prioritize tasks when handling multiple projects?

A great response to this question involves discussing your approach to task organization. Mention using tools like to-do lists or project management software, prioritizing deadlines and importance, while keeping communication lines open with your team.

Join Rise to see the full answer
Describe a situation where you had to manage a customer inquiry effectively.

When discussing a past experience, select a situation where your communication skills were key. Explain how you listened to the customer's needs, provided accurate information, and directed them to the right person when necessary, ensuring they felt valued.

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What steps do you take to ensure attention to detail in your work?

Discuss specific methods you practice to enhance attention to detail, such as double-checking your work, breaking tasks into smaller steps, or using checklists. Providing examples of past successes can further solidify your answer.

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How familiar are you with Standard Operating Procedures (SOPs)?

Share your familiarity with SOPs, emphasizing their role in maintaining organizational consistency and compliance with quality standards. You might want to cite examples of how you've interacted with, documented, or improved SOPs in previous roles.

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What software tools are you proficient in that would assist in this role?

Highlight your proficiency in relevant software tools, particularly those used for document management, project tracking, or data analysis. Discuss how these tools aid in efficiency and quality control.

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How do you handle constructive criticism in a professional setting?

Express your openness to feedback and your proactive approach to handling constructive criticism. Share an instance in which you used feedback to improve your work or skills, illustrating your growth mindset.

Join Rise to see the full answer
Can you give an example of a time you contributed to a team project?

Focus on a collaborative project where teamwork was fundamental to success. Describe your role, contributions, and how you worked with coworkers to achieve shared goals, showcasing your interpersonal skills.

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What motivates you to work in quality assurance?

Discuss your passion for precision and the critical impact quality assurance has on safety and customer satisfaction. Share personal anecdotes if applicable, making the conversation authentic and relatable.

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How do you stay updated with industry standards in quality assurance?

Mention the resources you use to stay informed about quality assurance trends and standards, such as industry publications, webinars, or professional associations. This displays your commitment to continuous learning and professional growth.

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SGS is an inspection, verification, testing, and certification company. The company inspects agricultural products, minerals, petroleum and petrochemicals, motor vehicles, and consumer goods. SGS is headquartered in Geneva, Switzerland.

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Full-time, on-site
DATE POSTED
December 11, 2024

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