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Certified Peer Support Specialist

Anticipated End Date:

2025-04-25

Position Title:

Certified Peer Support Specialist

Job Description:

Be Part of an Extraordinary Team 

Title: Wellness & Recovery Specialist

Location: Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

Shift:  Monday – Friday, business hours.

Build the Possibilities. Make an Extraordinary Impact.

The Wellness & Recovery Specialist is responsible for care coordination and/or care management activities focused on the Wellness and Recovery of members. Will assist members in working with their case manager or treatment team in determining the steps needed to achieve goals and self-directed recovery.

How you will make an impact:

Primary duties may include, but are not limited to:  

  • Identifies opportunities for engagement of members and their families in forming a supportive, recovery network and initiates and maintains contact with assigned members to determine members’ engagement and response to services.
  • Develops and implements provision of onsite psychiatric discharge planning education at Recovery and Resiliency sites.  
  • Collaborates with Stabilization Teams and interdisciplinary teams as a member advocate in discharge planning education, resolution of barriers, and service transitions.  
  • Acts as a resource for staff on decision making and problem solving.
  • Initiates and maintains contact with assigned individuals and providers to determine members response to services.  
  • Assist members understand Peer Recovery resources available within the local community.
  • Assist members in identifying recovery resources, support, remove barriers, and facilitate connections in the local community.
  • Assist clients in developing empowerment skills and combating stigma through self-advocacy.

Minimum Requirements:

  • Requires AA/AS and minimum of 2 years of experience in health services or behavioral health field or in a peer support services role; or any combination of education and experience, which would provide an equivalent background.
  • Peer Specialist Certification required.  

Preferred Skills, Capabilities and Experiences:

  • Knowledge of care-coordination and case management concepts strongly preferred.  
  • BA/BS or MBA preferred.
  • 1 year of experience working as a peer specialist highly preferred.

For candidates working in person or remotely in the below location(s), the salary* range for this specific position is $21.08 - $36.14/hour

Locations: California, Nevada

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

Job Level:

Non-Management Non-Exempt

Workshift:

Job Family:

MED > Licensed/Certified - Other

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.

Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. Candidates must reside within 50 miles or 1-hour commute each way of a relevant Elevance Health location.

The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws.

Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact elevancehealthjobssupport@elevancehealth.com for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

Average salary estimate

$59524 / YEARLY (est.)
min
max
$43845K
$75203K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Certified Peer Support Specialist, elevancehealth

Elevance Health is on the lookout for a passionate Certified Peer Support Specialist to join our extraordinary team in Woodland Hills, CA. In this role, you'll play a pivotal part in care coordination and management activities aimed at supporting the wellness and recovery of our members. Your day-to-day will involve engaging with members and their families, helping them build a supportive recovery network, and developing educational programs centered around psychiatric discharge planning. You'll engage closely with Stabilization Teams and advocate on behalf of our members to help them transition smoothly between services. This position offers an incredible opportunity to empower clients as you guide them in identifying recovery resources, breaking down barriers, and fostering connections within their community. Your experience in health services or behavioral health, combined with your Peer Specialist Certification, will equip you for success in this rewarding role. At Elevance Health, we value dedication and teamwork, and we are committed to supporting professionals as they make a meaningful impact in our members' lives. Imagine being a resource for your colleagues as well, providing valuable insights on problem-solving and decision-making. Join us in this fulfilling journey where your efforts truly count, and explore a career that not only offers competitive compensation but also ample opportunities for professional growth and community engagement.

Frequently Asked Questions (FAQs) for Certified Peer Support Specialist Role at elevancehealth
What are the primary responsibilities of a Certified Peer Support Specialist at Elevance Health?

As a Certified Peer Support Specialist at Elevance Health, your main responsibilities include engaging with members and their families to create supportive recovery networks, facilitating psychiatric discharge planning education, collaborating with interdisciplinary teams, and empowering clients through education about recovery resources in the community. Your role is crucial in helping members navigate their recovery journey.

Join Rise to see the full answer
What qualifications are required to apply for the Certified Peer Support Specialist position at Elevance Health?

To apply for the Certified Peer Support Specialist position at Elevance Health, candidates must possess an AA/AS degree along with at least two years of relevant experience in health services, behavioral health, or peer support roles. Additionally, a Peer Specialist Certification is required, ensuring you have the necessary skills for this impactful job.

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What skills are preferred for a Certified Peer Support Specialist role at Elevance Health?

While the minimum requirements for the Certified Peer Support Specialist position at Elevance Health include specific educational and experiential criteria, preferred skills include a strong knowledge of care coordination and case management concepts, along with a bachelor's degree or higher. Experience working in peer support is also highly valued, enhancing your effectiveness in providing support.

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What kind of work environment can a Certified Peer Support Specialist expect at Elevance Health?

At Elevance Health, you'll work in a supportive environment that encourages collaboration and personal growth. The position follows a Monday to Friday schedule during business hours, offering a balanced work-life dynamic. Elevance Health operates on a hybrid model, meaning you'll spend time both onsite and potentially remote, enhancing flexibility while nurturing community connections.

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How does Elevance Health support the professional development of Certified Peer Support Specialists?

Elevance Health is committed to the professional growth of its Certified Peer Support Specialists by providing a culture of advancement, mentorship programs, and access to continued education resources. Employees can benefit from merit increases, recognition, and a variety of incentive programs, ensuring you have the tools for success in your career.

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Common Interview Questions for Certified Peer Support Specialist
Can you describe your experience with care coordination and how it relates to the role of a Certified Peer Support Specialist?

In answering this question, focus on specific instances when you successfully coordinated care for clients. Highlight your ability to work with multidisciplinary teams and how your insights as a peer specialist made a difference in member recovery.

Join Rise to see the full answer
What strategies do you use to engage members and foster a supportive recovery network?

Share innovative engagement techniques you've utilized in the past. This could include personal stories of overcoming barriers and how you supported others in their recovery journey, emphasizing your communication and relationship-building skills.

Join Rise to see the full answer
How do you handle challenging situations with clients who may be resistant to recovery strategies?

Discuss your approach to building rapport and trust, and provide examples of techniques that have helped you motivate clients to embrace their recovery plans. Highlight your patience and understanding in these situations.

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What does peer empowerment mean to you and how have you practiced this in your work?

Reflect on your understanding of peer empowerment and provide examples from your past experiences where you successfully empowered clients. It's essential to convey your belief in the potential for recovery and self-advocacy.

Join Rise to see the full answer
How do you stay updated with local community resources for recovery support?

Discuss your methods for staying informed, such as attending community meetings, networking with local organizations, or utilizing online resources. Show your commitment to connecting members with the best available support systems.

Join Rise to see the full answer
Can you give an example of a successful collaboration with a treatment team?

Provide a detailed instance where you worked effectively within a treatment team. Highlight your role in decision-making and how your contributions helped achieve a positive outcome for a member.

Join Rise to see the full answer
What do you think are the biggest challenges facing individuals in recovery today?

Articulate your awareness of common challenges such as stigma, access to services, and social support. Discuss your strategies to help clients navigate these hurdles and your proactive role in addressing these issues.

Join Rise to see the full answer
Why are you interested in working as a Certified Peer Support Specialist with Elevance Health?

This is your chance to express your passion for the role. Talk about how Elevance Health’s mission aligns with your values and how you see yourself contributing to their goals in improving healthcare and member experiences.

Join Rise to see the full answer
How would you evaluate the effectiveness of your support strategies with clients?

Explain your methods for assessing the impact of your support strategies, such as feedback from clients, tracking progress against recovery goals, and adjusting your approach based on outcomes. Show your commitment to continuous improvement.

Join Rise to see the full answer
What skills do you believe are essential for a successful Certified Peer Support Specialist?

Highlight essential skills such as empathy, active listening, communication, and problem-solving. Providing examples of how you have demonstrated these skills in past roles can strengthen your answer.

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EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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