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Mobile Content & Strategy Operations

This role is remote, so it can be executed globally. If you prefer, you can work from our offices in London, New York , San Francisco or Warsaw.

About ElevenLabs 

At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products. 

We launched in January 2023 and have since reached over 1 million users globally and have partnered with the world’s biggest names (see customer stories). We closed our Series-C funding at a 3.3B valuation at the beginning of this year and are backed by the leading names in tech and AI (a16z, ICONIQ, NEA, Sequoia, NFDG, Salesforce, and many others).

We are at an exciting phase of our growth and innovation and are looking for ambitious people to help us further push the boundaries of voice AI. This is a rare chance to be an early member of a company on the rise. If this excites you, we want to meet you! 

Who we are

A global team of passionate and innovative individuals united by curiosity and a shared goal: to be the first choice for AI audio solutions. Our Mobile team is a startup within a startup. We build world-class mobile applications that connect consumers to ElevenLabs through our voice technology. Together, we are shaping a new technology and market from the ground up. We innovate quickly and take pride in getting things right, from the big picture initiatives to the details that keep us moving smoothly every day. We work with high autonomy and accountability where the best idea wins at any time and from anyone. 

About the role

The ElevenReader app allows publishers, news outlets, published authors, indie authors, and newsletter partners to go direct and connect with a global audience in rich, immersive audio format. With over thousands of pieces of content on our platform and growing rapidly, we’re already fortunate to have millions of mobile users and dozens of content partners worldwide.

We’re now seeking a Content Strategy & Operations specialist to lead all content operations for our Mobile team.

You’ll play a key role in developing and scaling the ElevenReader self-publishing program, ElevenReader Publishing—including operational processes, quality assurance, and contractor management. You will liaise with publishers, digital aggregators, authors, writers, and news outlets to develop a unique content offering delivered on the ElevenReader App. 

You will work cross-functionally with the partnerships, growth, legal, and engineering teams. As a data-driven team, you’ll develop data analyses to inform content strategy and measure the effectiveness of content performance across various audiences. You’ll have significant ownership and high autonomy.

Who you are

We're looking for an exceptional individual who combines technical excellence with ethical awareness and high organizational skills, who are excited by hard problems and motivated by human impact. You’ll thrive on our team if you: 

  • Are passionate about audio AI driven by a desire to make content universally accessible and breaking the frontiers of traditional content.

  • Are a highly motivated and driven individual with a strong work ethic. 

  • Are passionate about books, media, and publishing standards.

  • Are analytical, efficient, and strive on solving complex challenges with a first principles mindset. 

  • Consistently strive for excellence, delivering high-quality work quickly and exceeding expectations.

  • Take initiative and work autonomously from day one, prioritizing learning and contribution while leaving ego aside.

What you bring

  • 4+ years experience doing operations, strategy, project leadership, or consulting

  • Excellent project management, process design, stakeholder management skills 

  • Systems thinking and critical reasoning - deeply understanding the customer base and determining how to position and message the product

  • Analytical skills - you can use SQL, Excel, and create dashboards in Sigma or Tableau to communicate the progress of your work 

  • High ownership, autonomy, bias to action

Bonus Experience:

  • Strong understanding of content, media, or publishing industry

  • Strong editorial insights on books and media

  • Strong Product sense

  • Experience with licensing / legal contracts

What we offer

  • High-velocity innovation: Rapid experimentation, lean autonomous teams, and minimal bureaucracy.

  • A truly global team: Collaboration with teammates across 30+ countries, a global customer footprint and office hubs in New York, London and Warsaw. Annual company offsite for the whole team to get together (the last one in Croatia!) 

  • Remote first: We prioritize your talent, not your location, with structured asynchronous workflows for maximum impact and minimal meetings.

  • Continuous growth: Collaborate with AI leaders, shape your path, and contribute where you excel most.

#LI-Remote

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Average salary estimate

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$120000K

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What You Should Know About Mobile Content & Strategy Operations , ElevenLabs

Join ElevenLabs as a Mobile Content & Strategy Operations specialist and be part of pioneering voice technology that is revolutionizing the way people interact with audio content. This isn’t just any job; it’s a unique opportunity to work with a dynamic, innovative team dedicated to making content universally accessible. With our ElevenReader app, which connects millions of mobile users to top-notch audio content, your role will be crucial in scaling our self-publishing program and managing a seamless content strategy. You’ll engage directly with publishers, authors, and news outlets, collaborating cross-functionally with teams that value your insights and expertise. At ElevenLabs, you’ll find a culture that embraces high autonomy and encourages innovative thinking, where your ideas can truly make a difference. If you have strong analytical skills, a passion for media, and experience in operations or project management, then this role is perfect for you. As we continue to grow, backed by notable investors and with a billion-dollar valuation, you'll be part of a company that fosters creativity and values hard work. Don’t miss this exciting chance to contribute to the future of voice AI with a team that's all about pushing boundaries and redefining how audio content is consumed around the world. We can’t wait to meet someone like you!

Frequently Asked Questions (FAQs) for Mobile Content & Strategy Operations Role at ElevenLabs
What responsibilities does the Mobile Content & Strategy Operations role at ElevenLabs entail?

As a Mobile Content & Strategy Operations specialist at ElevenLabs, your primary responsibilities will include managing all content operations related to the ElevenReader app. You'll be developing and scaling the self-publishing program, engaging with various stakeholders like publishers and authors, and driving our content strategy through data analyses. Your role will involve cross-functional collaboration and significant ownership of projects, ensuring the delivery of high-quality content and operational processes.

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What qualifications are needed for the Mobile Content & Strategy Operations position at ElevenLabs?

To apply for the Mobile Content & Strategy Operations position at ElevenLabs, you should have at least 4 years of experience in operations, strategy, or project leadership. Excellent project management skills, proficiency in analytical tools like SQL and Excel, and a strong grasp of the media and publishing industry are essential. Additionally, having a passion for audio and a commitment to high work standards will help you thrive in this role.

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How does ElevenLabs define success for the Mobile Content & Strategy Operations role?

At ElevenLabs, success for the Mobile Content & Strategy Operations role is defined by your ability to effectively manage content operations and drive the growth of the ElevenReader platform. This involves developing strategies that enhance user engagement, ensuring quality assurance in content delivery, and achieving high performance metrics through data-driven insights, all while working autonomously to innovate and solve complex challenges.

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What kind of team culture can I expect in the Mobile Content & Strategy Operations position at ElevenLabs?

The team culture for the Mobile Content & Strategy Operations position at ElevenLabs is characterized by high autonomy and a startup atmosphere, where every idea is valued, and innovation is encouraged. You'll be surrounded by passionate individuals committed to pushing the boundaries in voice technology. Collaboration across diverse teams, minimal bureaucracy, and a strong emphasis on continuous learning are essential aspects of our culture.

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What perks and benefits does ElevenLabs offer for the Mobile Content & Strategy Operations position?

Working as a Mobile Content & Strategy Operations specialist at ElevenLabs comes with numerous perks and benefits, including the flexibility of remote work with a global team. Employees can expect opportunities for continuous growth collaborative experiences with AI leaders, and the chance to participate in annual company offsites, as well as a commitment to rapid innovation with minimal constraints. Your talent matters at ElevenLabs, regardless of your location!

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Common Interview Questions for Mobile Content & Strategy Operations
Can you describe your experience in managing content operations in a mobile environment?

In responding, highlight specific projects where you oversaw content operations, detailing your role in managing workflows and collaborating with partners. Mention any tools or methodologies you used, emphasizing how you ensured effective delivery and quality of content.

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How do you approach developing content strategies that resonate with diverse audiences?

To answer this, outline your process for analyzing audience needs and preferences. Discuss methodologies for evaluating content performance and how data influences your overall strategy. Emphasize your adaptability in tailoring messages for various demographics.

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What is your experience with data analysis tools in developing content insights?

Here, you should provide specific examples of tools such as SQL or Tableau you have used to analyze content performance. Discuss how this data has guided your strategic decisions and how you communicate insights to stakeholders.

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Describe a challenging project you led and how you ensured its success.

Share a detailed account of a challenging project, emphasizing your leadership role. Focus on how you addressed hurdles and the strategies you employed for collaboration, communication, and maintaining alignment among team members to achieve project goals.

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How do you stay updated on trends in the media and publishing industry?

Articulate that you actively follow industry news, participate in relevant webinars, or belong to professional networks. Mention any specific resources or publications you frequently engage with to keep your knowledge current.

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Can you provide an example of how you've effectively managed a team or project under tight deadlines?

In your response, describe a scenario where time constraints were a factor. Discuss your project management tactics, how you prioritized tasks, and maintained high-quality work amidst the pressure.

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What innovative ideas have you proposed in past roles, and how were they received?

Share a specific instance of an innovative idea you proposed, detailing its implementation, reception, and the impact it had on the content strategy or operations. Highlight what you learned from the experience.

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How do you ensure quality assurance across multiple content contributors?

Explain your methods for maintaining quality assurance, such as establishing clear guidelines, conducting regular reviews, and fostering open communication with contributors. Include how you handle feedback and revisions to meet quality standards.

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What strategies do you use to build strong relationships with external partners like publishers or authors?

Emphasize the importance of communication and set expectations while discussing your strategies for fostering strong relationships. Cite examples of how you’ve collaborated successfully to enhance partnerships.

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Why do you want to work as a Mobile Content & Strategy Operations specialist at ElevenLabs?

Convey your excitement about the role and how your skills align with the mission at ElevenLabs. Discuss your admiration for their innovative approach and your desire to contribute to pioneering audio solutions.

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About ElevenLabs ElevenLabs is a growth-stage startup that has built the most advanced AI voice models and AI voice products (text-to-speech, audiobook creation, dubbing, and the voice library).

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Full-time, remote
DATE POSTED
March 22, 2025

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