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Product Manager

About AKASA

AKASA is the preeminent provider of generative AI solutions for the healthcare revenue cycle. The company has raised more than $205M in funding from investors such as Andreessen Horowitz, BOND, and Costanoa Ventures. 

Named one of the fastest-growing GenAI startups to watch by AIM Research, we’re solving the biggest challenges in the financial infrastructure of healthcare. Transaction volume through the AKASA Platform has grown consistently, with a ~2.5x year-over-year increase in the last year. The AKASA customer base represents more than $90B in net patient revenue and includes the most innovative health systems in the country, like Stanford and Johns Hopkins.    

Our founding team includes Silicon Valley leaders who have founded or been founding team members of multiple companies with successful exits. Our CEO was ranked among the “Top 50 Healthcare Technology CEOs” by the Healthcare Technology Report. We have been recognized as one of “America’s Best Startup Employers” by Forbes, “Most Innovative Digital Health Startups” by CB Insights, “Best Companies for Remote Workers” by Quartz, and “Best Places to Work” by Fortune, Modern Healthcare, and Built-In, along with being certified as a “Great Place to Work” for the past four years in a row. 

Learn more at www.AKASA.com.  

We are building the future of healthcare with AI. Everyone is welcome. As an inclusive workplace, we are committed to building an environment where our employees are comfortable bringing their authentic selves to work.  

Join us!

About the Role

As a Product Manager, you will lead and own the development and management of AKASA’s leading Healthcare Revenue Cycle software and AI based products. You will work closely with prospects and customers, R&D and other cross-functional teams and leaders (e.g., sales, marketing) to ensure the products we develop and maintain deliver exceptional value and impact. Additionally, you will have the opportunity to:

  • Make an outsized impact on AKASA and the future of healthcare.

  • Work on some of the most challenging and valuable problems facing Americans.

  • Grow rapidly with a top-flight healthtech company as it scales.

The AKASA office is located in South San Francisco. While we support remote work on a variety of teams, we have a strong Bay Area presence across the company. The local R&D teams come into the office every Wednesday for co-working days, which this role will be expected to attend.

What You'll Do

Strategize.

  • Generate ideas for new products we might bring to market or strategic features to add to existing products working with customers, prospects, marketing, and industry experts.

  • Evaluate and recommend new product ideas by attractiveness (economics, feasibility, etc.).

  • Develop deep knowledge on product areas (expert interviews, research, etc.).

  • Develop roadmaps, product requirement documents, and plans to align resources and act on new product initiatives.

Execute.

  • Lead R&D resources to execute on new product initiatives working closely with engineering, ML, and product marketing leaders in particular.

  • Provide product leadership to implementation teams implementing products.

  • Own the performance of the products in the market working closely with supporting cross functional teams.

  • Lead the development of supporting product materials working in collaboration with internal teams like marketing and implementation.

Align.

  • Prepare impactful presentations for internal and external communications.

  • Interact frequently with Executive and Functional leaders in strategizing and executing on product initiatives.

  • Present to, converse with, and learn from prospects, customers, partners, and industry experts.

Skills & Qualifications

  • Strong educational attainments through the undergraduate or graduate level.

  • Ability to operate in highly complex and ambiguous business environments.

  • Motivation, intellectual vitality, learning ability, coachability, and professionalism.

  • 2-4 years of product management experience in software enterprises or startups.

  • Effective verbal and written communication for internal and external audiences.

What We Offer

  • Unlimited paid time off (PTO)

  • Expansive coverage for health, dental, and vision

  • Employer contribution to Health Savings Accounts (HSA)

  • Generous parental leave policy

  • Full employee coverage for life insurance

  • Company-paid holidays401(K) plan

Compensation

  • Based on market data and other factors, the salary range for this position is $160,000-$190,000 + Equity. However, a salary higher or lower than this range may be appropriate for a candidate whose qualifications differ meaningfully from those listed in the job description.

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors.

We’re committed to doing the best work of our lives, together. Come see if we're the right team for you.

AKASA is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives, just to name a few. We do not discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. AKASA considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.

AKASA is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@akasa.com.

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CEO of AKASA
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Malinka Walaliyadde
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Average salary estimate

$175000 / YEARLY (est.)
min
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$160000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Product Manager , AKASA

At AKASA, we are on a mission to revolutionize the healthcare revenue cycle through the power of generative AI solutions. As a Product Manager, you'll have a pivotal role in leading the development and management of our cutting-edge Healthcare Revenue Cycle software and AI-based products. You’ll work closely with our innovative customers and prospects, as well as cross-functional teams across R&D, sales, and marketing, ensuring our offerings not only meet but exceed expectations. Your creativity will shine as you help conceptualize exciting new products and strategic features that tackle some of the toughest challenges in healthcare. With the impressive backing of investors like Andreessen Horowitz, you’ll be part of a growing organization recognized as one of America’s Best Startup Employers. While collaborating closely with engineers and product marketing leaders, you’ll guide the execution of your ideas and maintain a close watch on product performance in the market. From preparing impactful presentations to engaging with industry experts, your voice will resonate across our company as we strive to make a meaningful impact on the healthcare landscape. Come and join AKASA, where your skills will help shape the future of healthcare, and enjoy benefits like unlimited PTO, comprehensive health coverage, and a fantastic company culture that embraces diversity and inclusion. We believe everyone is welcome here, so if you’re ready to bring your authentic self to work, we want to hear from you!

Frequently Asked Questions (FAQs) for Product Manager Role at AKASA
What are the responsibilities of a Product Manager at AKASA?

A Product Manager at AKASA is responsible for leading the development and management of our healthcare revenue cycle and AI-based products. This involves strategizing new product ideas, collaborating with cross-functional teams, and ensuring that our offerings deliver exceptional value. You'll also be tasked with preparing presentations, evaluating product performance in the market, and engaging with customers to align product development with industry needs.

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What qualifications are required for the Product Manager role at AKASA?

To qualify for the Product Manager position at AKASA, candidates should have a strong educational background, either at the undergraduate or graduate level. We prefer candidates with 2-4 years of product management experience in software enterprises or startups, alongside effective communication skills for both internal and external audiences. Additionally, the ability to thrive in complex and ambiguous environments is crucial.

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What opportunities for growth exist for a Product Manager at AKASA?

As a Product Manager at AKASA, you will have immense opportunities for growth as the company rapidly scales. You'll be allowed to make a significant impact on healthcare technology while developing critical skills in product strategy, cross-functional collaboration, and industry expertise. Furthermore, your contributions will play a vital role in shaping the future of our products and the healthcare landscape.

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What kind of company culture can a Product Manager expect at AKASA?

AKASA prides itself on fostering an inclusive and diverse workplace culture where every employee feels empowered to bring their authentic selves to work. Recognized as one of America’s Best Startup Employers, AKASA offers a supportive environment that champions collaboration, innovation, and personal growth, all while prioritizing employee well-being.

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What are the compensation and benefits for the Product Manager position at AKASA?

The salary range for the Product Manager position at AKASA is between $160,000 to $190,000, accompanied by equity options. In addition to a competitive salary, AKASA offers unlimited paid time off, extensive health, dental, and vision coverage, employer contributions to Health Savings Accounts, generous parental leave, and comprehensive life insurance. We believe in rewarding our employees fairly based on their experience and qualifications.

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Common Interview Questions for Product Manager
What strategies do you use for product management in a healthcare tech environment?

In the healthcare tech environment, it’s essential to employ a data-driven approach to product management while remaining flexible to adapt to evolving regulations and industry demands. Understanding customer needs through feedback and thorough research aids in creating products that deliver real value.

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How do you prioritize features in your roadmap as a Product Manager?

Prioritizing features in the product roadmap involves evaluating customer feedback, market trends, and strategic business goals. I utilize frameworks like the MoSCoW method to categorize features based on their importance, ensuring that we focus resources on what drives the most impact.

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Can you describe a successful product launch you managed?

I successfully led a product launch by implementing cross-functional team collaboration and clear communication. By conducting thorough market research and engaging directly with users, we tailored the product to meet specific needs, resulting in strong user adoption and positive customer feedback.

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What tools or platforms do you find most effective for product management?

I frequently use tools like JIRA for project management, and Confluence for documentation, in addition to data analytics platforms to assess product performance. These tools facilitate collaboration, track progress, and help prioritize tasks effectively.

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How do you handle challenging stakeholder feedback?

When faced with challenging feedback, I focus on listening carefully to understand the concerns fully before responding. I promote open communication and aim to find common ground, often leading to a constructive dialogue that can steer product improvements.

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What is your approach to defining product success metrics?

Defining product success metrics involves identifying key performance indicators (KPIs) that align with business objectives. This includes user engagement rates, customer satisfaction scores, and revenue growth, allowing for objective assessments of product impact.

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How do you stay updated on industry trends in healthcare technology?

I stay updated on industry trends by following influential industry leaders on social media, subscribing to leading healthcare and technology publications, attending conferences, and engaging in professional networks to share insights with peers.

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Describe a time you had to pivot your product strategy based on market needs.

During a previous project, we noticed a shift in market demand that required us to pivot our product strategy. I coordinated with the team to reassess our product roadmap, incorporating new features that aligned more closely with user needs, ultimately securing a successful launch despite the challenges.

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How would you facilitate communication between product development and marketing teams?

Facilitating communication between product development and marketing teams starts with establishing regular check-ins and collaborative planning sessions to ensure alignment on product messaging and goals. Sharing insights and updates transparently fosters a unified approach to product launches.

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What examples do you have of effectively managing product lifecycles?

I have successfully managed product lifecycles by implementing structured processes that encompass development, launch, and continuous iteration. By analyzing product performance metrics and user feedback, I could drive enhancements to maintain product relevance and address evolving customer needs.

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AKASA is building the future of healthcare with AI.

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BENEFITS & PERKS
Dental Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Vision Insurance
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 15, 2025

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